Customer Service & Support Jobs in Shanghai, China (Now Hiring) — 168 open — Page 8

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners. 

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model 
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns 
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management. 
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards. 
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques 
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures 

What You'll Bring to the Table

• Education: High School or above 
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential 
• Desire to succeed in a high growth, fast-paced retail environment