Customer Service Representative - Computer Proficient
Sarasota, Florida, United States · On-site
Entry level
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Full-time
Excellent Benefits
Posted 65d ago
~40 hrs/week
Responsibilities
The role involves responding to customer and dealer inquiries while coordinating the distribution and tracking of CAD drawings. Additionally, the representative maintains warranty information in the Syspro ERP system and provides general administrative and clerical support.
Requirements
Candidates need at least one year of customer service experience and proficiency with Microsoft Office and CRM systems. Experience with Salesforce or Syspro is strongly preferred, along with strong interpersonal and organizational skills.
Full job description
Description
Officially a Great Place to Work® for 6 years in a row!
At Harmar, our people are the heart of everything we do—and it shows. We’re proud to be Great Place to Work® Certified™, and we’re just getting started!
Looking to join a company that values you and your growth? This is your opportunity to be part of a passionate team, with top pay, excellent benefits, and real opportunities to grow your career.
Who We Are
Harmar designs and manufactures innovative mobility solutions that empower people every day. Our products include wheelchair lifts for vehicles, stair lifts for the home, and vertical platform lifts for both residential and commercial use. We proudly serve dealers, government agencies, and most importantly—our end users. Our mission is simple: We Lift Lives. And we mean it.
Now Hiring: Customer Service Representative
As a key member of our customer service team, you'll be the friendly voice and helpful hand that supports our customers, dealers, and visitors. If you're organized, tech-savvy, and love helping people, we’d love to meet you.
What You'll Do
Respond to customer inquiries in a professional, timely, and solutions-oriented manner
Partner closely with the Drafting Team to coordinate the distribution, review, and tracking of CAD drawings
Maintain strong relationships with customers and dealers, ensuring drawings, revisions, and related documentation are uploaded and communicated accurately
Monitor and respond to customer voicemails and email inquiries on a daily basis
Enter and maintain warranty information within the Syspro ERP system
Maintain accurate customer records, files, and documentation
Prepare and distribute customer communications, reports, and supporting documentation
Provide administrative support, including basic accounting and clerical functions
Collaborate effectively with cross-functional teams to support departmental objectives
Perform additional duties and special projects as assigned
Requirements
What You Bring
At least 1 year of customer service experience
Strong interpersonal, verbal, and written communication skills
Experience working within CRM systems and customer databases
Proficiency with Microsoft Office, including Word, Excel, and Outlook
Strong organizational skills with exceptional attention to detail
Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
Knowledge of basic clerical procedures and customer service best practices
Demonstrated ability to provide a high level of customer service while maintaining professionalism and accurac
Ready to Lift Lives with Us? - Apply now and be a part of something meaningful.
Harmar Mobility and all subsidiaries is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, or veteran status.
Based in Sarasota, Florida, Harmar is a leading manufacturer of mobility device lifts for automobiles, stairlifts, vertical platform lifts, and home elevators. Inspired by those with accessibility difficulties, the organization is driven to create mobility and accessibility products that allow people to go where they want, when they want, and how they want.
Founded in 1998, Harmar continues their mission to use meaningful innovation to increase independence and improve the quality of life for millions of people who are mobility-challenged. The company has evolved over their 20-plus years of business, updating their product lines to accommodate their growing clientele.
Since 2021, Harmar has been Certified as a Great Place to Work, a prestigious award based on current employees’ feedback on their experience working at the company. Harmar has made it their mission to not only lift the lives of their customers, but also provide a positive and productive environment for their employees.
Offices: 2075 47th Street, Sarasota, FL 34234, US · East 163rd Street, Pleasant Hill, MO 64080, US
How many Customer Service & Support jobs are open in Sarasota, FL right now?
There are currently 950 open customer service & support positions in Sarasota, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sarasota, FL?
Companies currently hiring include Domino's, Marriott International Hotels, Inc., Sarasota Memorial Health Care System, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sarasota, FL?
Yes — 45 of the 950 open customer service & support positions offer remote or hybrid work (29 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Sarasota, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.