Department Patient Access_Corp Job Summary Sarasota Memorial Health Care System is a non-profit hospital located in the beautiful city of Sarasota, Florida. From our upper floors, you can see the beautiful white sand bea…
Skills: Insurance Verification, Medical Terminology, Authorization Processing, Patient Interviewing, Customer Service
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BDC Associate - Call Center-Customer Service - Sunset Chevrolet
Sarasota, Florida, United States · On-site
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Mid level
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Weekend Customer Service Representative - Sarasota
Sarasota, Florida, United States · On-site
$18/hr–$19/hr
Entry level
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Sarasota, Florida, United States · On-site
Mid level
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Patient Care Coordinator - Dental Assistant - Sarasota Crossings
Sarasota, Florida, United States · On-site
Entry level
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Full-time
high school, associate degree
Paid Time Off, Tuition Reimbursement, Medical Insurance, Prescription Drug Coverage, Dental Insurance, Vision Insurance
Posted 38d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
The Insurance Verification Representative is responsible for verifying patient insurance eligibility and obtaining necessary authorizations for services. They also identify patient financial responsibilities, such as copayments and coinsurance, and facilitate collection prior to the time of service.
Requirements
Candidates must have a minimum of one to two years of experience in medical insurance verification or authorizations and possess a general knowledge of medical terminology. A high school diploma, GED, or certificate is mandatory for this position.
Full job description
Department
Patient Access_Corp Job Summary
Sarasota Memorial Health Care System is a non-profit hospital located in the beautiful city of Sarasota, Florida. From our upper floors, you can see the beautiful white sand beaches of Siesta Key, the #1 rated beach in the United States. Our health care system is rapidly growing. We have recently built an additional hospital in Venice, Florida, have added a new Cancer Institute on our Sarasota campus, and are planning a new hospital location in North Port, Florida. The positions we post are additions, not replacements. If you are looking for a place to call home, where people matter, we may be the right fit for you.
Responsible for obtaining accurate health insurance benefits verification of eligibility status and assist with authorizations using electronic verification systems or by contacting payers directly to determine level of insurance coverage. Ensures the pre-registration process is complete for all assigned accounts at least 7 days prior to the scheduled date of service whenever possible. Identifies copayments, coinsurance, and policy limitations, and advises patient and collects amount before the time of service. Follows up on missing authorizations. If authorization is not obtained within 48-hours prior to service, contacts patient to advise them of their options for rescheduling/follow-up with physician’s office or proceeding without authorization.
Required Qualifications
- Require a minimum of one (1) to two (2) years of medical insurance verification / authorizations experience. - Require a general knowledge of medical terminology.
Preferred Qualifications
- Prefer typing skills minimum thirty (30) words per minute. - Prefer working knowledge of ICD-9/ ICD-10 and CPT coding. - Prefer demonstrated excellent customer service skills and phone etiquette skills. - Prefer basic working knowledge of commonly used computer applications. - Prefer general knowledge of medical terminology. - Prefer the ability to communicate clearly and effectively; excellent written skills and spelling/grammar. - Prefer experience in patient interviewing. - Prefer prior demonstrated customer-centered service experience and ability to be flexible with changing priorities, demands and requests. - Prefer demonstrated flexibility and adaptability. - Prefer strong organizational skills.
Mandatory Education
HS EQ: High School Diploma, GED or Certificate
Pay Range: $19.10/hr. to $28.60/hr.
Preferred Education
AD: Associate's Degree
Preferred License and Certs
CHAA: Certified Health Access Assoc
Reputation. Community. Impact. Growth.
Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.
Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet® recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County.
Highest 5-Star rating from Medicare for quality and safety
Straight "A's" for Patient Safety
SMH is also listed among U.S. News “Best Hospitals for Maternity” for 2021-2022; the only hospital in the region to make the list.
One of the nation's 100 Top Hospitals, 40 Top Teaching Hospitals and 50 Top Cardiovascular Hospital
Listed among U.S. News' 50 Best Hospitals for Rehabilitation Services and Specialized Urology Care, 2022 - 2023
Forbes' Best Employers for Women
* Named among the World’s Best Hospitals by Newsweek, 2019-2022
The benefits of being the best:
Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:
Total Rewards Package
Paid Time Off (start earning PTO on day one of employment)
Tuition Reimbursement
Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
Life Insurance
Disability Insurance
Retirement Savings Plan: 403b
Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
Bereavement Leave
Free Parking
On Campus Dining w/ a 10% discount
Credit Union w/ teller machines on campus
Direct Deposit
Free Wellness Screening
Free confidential counseling services
Employee Discount Programs
Recognition Programs
Referral Programs
Tremendous growth opportunities for hard workers!
Employment Screening Requirements
As part of Sarasota Memorial Health Care System’s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/
Proudly caring for Sarasota County's healthcare needs since 1925.
Industry
Hospitals and Health Care
Company size
5,001-10,000 employees
Founded
1925
Headquarters
Sarasota, Florida
LinkedIn followers
28,211
Sarasota Memorial Health Care System is a regional referral center offering Southwest Florida’s greatest breadth and depth of care, with more than 2,500 medical staff and more than 1.7 patient visits across its two hospital campuses, two freestanding ERs, and network of outpatient care centers.
Its flagship 897-bed Sarasota hospital has been consistently recognized as one of the nation’s best, with superior patient outcomes and a comprehensive network of services. In 2021, the public health system opened its second acute-care hospital, SMH-Venice, with 212 beds and full range of specialties to serve south Sarasota County. As the region's only public health system – and only not-for-profit – it also serves as a critical safety net for the uninsured and underinsured in Sarasota County.
Offices: 1700 S Tamiami Trail, Sarasota, Florida 34239, US · 2600 Laurel Road E., North Venice, Florida 34275, US
How many Customer Service & Support jobs are open in Sarasota, FL right now?
There are currently 950 open customer service & support positions in Sarasota, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sarasota, FL?
Companies currently hiring include Domino's, Marriott International Hotels, Inc., Sarasota Memorial Health Care System, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sarasota, FL?
Yes — 45 of the 950 open customer service & support positions offer remote or hybrid work (29 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Sarasota, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.