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Ensure the safe and effective use of medical devices by providing continuous educational and clinical support to healthcare professionals. Collaborate with internal sales and marketing teams to improve customer satisfaction and product performance.
Requires a degree in Biology or Biomedicine with experience in embryo biopsies and clinical practice. Advanced proficiency in English and Spanish is mandatory for international communication and presentations.
At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.
Missão do Cargo:
Garantir que os dispositivos médicos sejam utilizados de maneira eficaz e segura, proporcionando suporte contínuo e educacional tanto para os profissionais de saúde quanto para os clientes, e colaborando com as equipes internas para promover a satisfação do cliente e a melhoria contínua dos produtos.
Responsabilidades:
· Conhecimento profundo em embriologia, KPIs, cultura e princípios de meios de vitrificação.
· Supervisionar e orientar embriologistas nos protocolos de pré-biópsia, biópsia e pós-biópsia.
· Realizar sessões de treinamento para embriologistas em nosso portfólio de dispositivos médicos em visitas programadas a centros de fertilização in vitro (FIV).
· Fornecer aconselhamento embriológico e genético apropriado, bem como feedback e ajuda quando necessário.
· Acompanhar leads potenciais para vendas de dispositivos médicos, conforme necessário.
· Fornece suporte clínico contínuo às clínicas parceiras em conjunto com a equipe de suporte clínico mais ampla.
· Participar de congressos locais e internacionais para fornecer suporte clínico e educacional à equipe comercial.
· Preparar e apresentar palestras científicas e workshops em congressos e clínicas, conforme necessário.
· Gerenciar continuamente o relacionamento com os clientes em colaboração com a equipe comercial.
· Apoiar a equipe de marketing na revisão e promoção de conteúdo.
· Apoiar a equipe regulatória em assuntos específicos.
· Buscar e fornecer material sobre nossos produtos para a equipe de vendas e clientes.
· Intermediar consultas entre clientes e equipe de vendas com os gerentes de produtos.
Formação:
· Graduação em Biologia, Biomedicina,
· Diferencial:
mestrado em Ciência Reprodutiva.
Especialização em biologia molecular
Especialização em Reprodução Humana
Inglês e espanhol avançado
Requisitos:
· Experiência em realização de biópsias de embriões e tubagem.
· Registro no conselho de classe.
· Experiência prévia em posição que envolva prática clínica
· Capacidade de trabalhar de forma independente, planejar e priorizar cargas de trabalho ao redor de viagens internacionais e necessidades dos clientes.
· Espanhol e Inglês avançado, verbal e escrita com capacidade de apresentar ideias claras e concisas.
Soft skills
· Habilidades excepcionais de comunicação, liderança estratégica e resolução de conflitos.
· Orientação para resultados.
· Habilidades excelentes de escuta, negociação e apresentação.
· Ética e compromisso
· Proatividade.
· Organização e Gestão de tempo.
· Pensamentos críticos e resolução de problemas
· Adaptabilidade e flexibilidade.
Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.
We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.
Excellence in reproductive health
The Vitrolife Group is a world-leading global provider of medical devices and genetic testing testing solutions. Dedicated to the reproductive-health market since 1994, we have grown by focusing on product development, groundbreaking research, consistent quality control and acquisitions of innovative companies in the industry. In 2021, Vitrolife acquired Igenomix, a leader in reproductive genetic testing services primarily for IVF clinics. Together we are now the Vitrolife Group, a global leader in reproductive health focused on supporting our customers and patients worldwide to improve treatment outcomes – always with sustainability in mind. Based on science and advanced research capabilities, our aim is to deliver products and services for the entire reproductive-health journey, providing consistent performance and guaranteed quality. Currently, we are approximately 1,100 people worldwide headquartered in Gothenburg, Sweden. Our products and services are available in more than 125 countries, through our own presence in more than 25 countries and a vast network of distributors for the rest of the world. We are on a mission to be the leading valued solution provider in reproductive health and to support customers with successful treatment outcomes.
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