El Paso, Texas, United States · On-site
Customer Experience Specialist El Paso, Texas | Full-time | Office-based $16 per hour Please note: we're unable to offer visa sponsorship for this role. _________________________________________________________________ A…
Skills: English Fluency, Spanish Fluency, Customer Service, Technical Troubleshooting, Organizational Skills
Berlin, Germany · On-site
About the team: You’ll join SumUp’s Merchant Intelligence squad within the Engagement Mission — a newly formed team building foundational backend services that create a shared source of truth for product and merchant dat…
Skills: Golang, Backend Engineering, API Design, System Design, Data Modeling
Le Mans, Pays de la Loire, France · On-site
Commercial(e) Terrain Indépendant(e) chez SumUp ! Vous aimez le contact humain et l’entrepreneuriat vous passionne ? Rejoignez SumUp en tant que commercial(e) terrain indépendant(e) et accompagnez les petites entreprises…
Skills: Field Sales, Prospecting, Customer Relationship Management, Negotiation, Autonomous Management
Paris, Ile-de-France, France · On-site
Department: GTM EU Growth | Retail & Trade Marketing Location: Paris, office-first Employment type: Full-time, office-first Team description France is SumUp's most important retail market, and this role is at the centre …
Skills: Trade Marketing, Retail Marketing, Field Team Management, Strategic Planning, Stakeholder Management
Berlin, Germany · On-site
🚀Account Executive (On-Site – Berlin) Ready to launch your sales career in one of the world’s fastest-growing fintech companies? Join our high-energy team in Berlin and help us bring smarter payment solutions to small b…
Skills: Outbound B2B Sales, Full-Cycle Sales, Cold Calling, Lead Generation, Pipeline Building
London, England, United Kingdom · On-site
🚀 Key Account Sales Executive (On-Site – London) Join our high-energy team in London and help us bring smarter payment solutions to small businesses across the UK and Europe. At SumUp, we’re on a mission to empower smal…
Skills: Outbound Sales, Business Development, Lead Generation, Relationship Building, Product Pitching
La Rochelle, Nouvelle-Aquitaine, France · On-site
Commercial(e) Terrain Indépendant(e) chez SumUp ! Vous aimez le contact humain et l’entrepreneuriat vous passionne ? Rejoignez SumUp en tant que commercial(e) terrain indépendant(e) et accompagnez les petites entreprises…
Skills: Field Sales, Cold Calling, Prospecting, Customer Relationship Management, Negotiation
Campinas, São Paulo, Brazil · On-site
Executivo de Vendas Externas — SumUp Você gosta de estar na rua, criar conexões e ver seu esforço virar resultado? É isso que a gente faz aqui. No time de Vendas externas da SumUp, você trabalha com autonomia, constrói s…
Skills: External Sales, Field Sales, Prospecting, Consultative Selling, Portfolio Management
Fortaleza, Ceará, Brazil · On-site
Executivo de Vendas Externas — SumUp Você gosta de estar na rua, criar conexões e ver seu esforço virar resultado? É isso que a gente faz aqui. No time de Vendas externas da SumUp, você trabalha com autonomia, constrói s…
Skills: External Sales, Field Sales, Prospecting, Consultative Selling, Portfolio Management
Dublin, Leinster, Ireland · On-site
Senior AML Officer – Ireland Check out our Dublin office About the team SumUp's Governance, Risk and Compliance team sits at the heart of how we operate responsibly across our global markets. The team is responsible for …
Skills: AML/CTF Compliance, Transaction Monitoring, Suspicious Activity Reporting, CDD/EDD, Regulatory Reporting
Barcelona, Catalonia, Spain · On-site
Account Manager HVM – Italian Speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the fi…
Skills: Account Management, Upselling, Cross-selling, English Fluency, Italian Fluency
Berlin, Germany · On-site
SumUp builds simple, affordable financial tools that help over 4 million small businesses across 37 markets get paid, manage their money, and grow. Beyond card payments, we offer a full suite of financial products - busi…
Skills: Kotlin, Java, Go, Elixir, AWS
Sofia, Sofia-City, Bulgaria · On-site
SumUp builds simple, affordable financial tools that help over 4 million small businesses across 37 markets get paid, manage their money, and grow. Beyond card payments, we offer a full suite of financial products - busi…
Skills: Kotlin, Java, Go, Elixir, AWS
Sofia, Sofia-City, Bulgaria · On-site
SumUp builds simple, affordable financial tools that help over 4 million small businesses across 37 markets get paid, manage their money, and grow. Beyond card payments, we offer a full suite of financial products - busi…
Skills: Kotlin, Java, Go, Elixir, AWS
London, England, United Kingdom · On-site
About the team The Developer Experience team owns the internal platform that every SumUp engineer touches daily: CI/CD pipelines, observability tooling, our developer portal, and an emerging AI platform. It's a high-visi…
Skills: Engineering Management, CI/CD, Observability, Kubernetes, Developer Experience
Santiago, Santiago Metropolitan Region, Chile · On-site
¿Te apasionan las ventas? ¿Eres experto cerrando leads? ¡En SumUp te estamos buscando! Nos encontramos en busca de nuestros nuevos Ejecutiva/os de Ventas Inbound, quienes serán el motor de crecimiento desde nuestras ofic…
Skills: Inbound Sales, Consultative Selling, Salesforce CRM, Pipeline Management, Lead Qualification
Copenhagen, Capital Region of Denmark, Denmark · On-site
Location: Copenhagen, Denmark The Global Bank tribe at SumUp, builds the financial tools that help small businesses manage their money more confidently, including Expenses and Making Tax Digital, two products that sit at…
Skills: Node.js, TypeScript, React.js, Microservices, API Design
London, England, United Kingdom · On-site
IT Controls Specialist Take a look inside our London office About the team SumUp's Internal Controls function sits at the heart of our financial governance, responsible for the programmes that give regulators, auditors, …
Skills: IT Audit, ITGC Testing, Technology Risk, Logical Access, Change Management
Barcelona, Catalonia, Spain · On-site
People Partner – Merchant Care 📍 Barcelona | Office-first About SumUp We believe in the everyday hero — those who have the courage to follow their passion and the strength and determination to realise their dreams. Smal…
Skills: Employee Relations, EU Labour Law, Performance Management, Coaching, Strategic Partnering
Belfast, Northern Ireland, United Kingdom · On-site
$40k–$50k/yr
(Self-Employed, Commission Only) Realistic full-time earnings of £40,000–£50,000+ per year, with uncapped potential beyond that Looking for a role where your income reflects your effort? Join SumUp as a Self-Employed Fie…
Skills: Field Sales, B2B Sales, Relationship Building, Problem Solving, Customer Acquisition
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the primary point of contact for merchants to resolve product issues via phone, email, and internal channels. Collaborate with cross-functional teams to improve support processes and maintain deep product knowledge.
Requires fluency in both English and Spanish and experience in a customer-facing environment. Candidates must be comfortable troubleshooting basic technology like smartphones and tablets.
Please note: we're unable to offer visa sponsorship for this role.
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Our Customer Experience team in El Paso is a close-knit, collaborative group of 16 people who are the direct link between SumUp and the millions of small business owners we support every day. When a merchant has a question, a problem, or just needs a helping hand, we're the ones who show up for them — with patience, clarity, and genuine care. This role sits at the heart of that mission: you'll be the voice of SumUp, turning everyday interactions into moments that build real trust with our merchants.
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Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
#SumUpUSA
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
SumUp is a leading global fintech company committed to levelling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets, providing simple and affordable tools that help them manage payments, finance, and customer relationships. Our vision is a world where everyone can build a thriving business. Guided by this, we champion small business ownership by creating accessible solutions that empower entrepreneurs to grow and succeed. Our diverse team of over 3,000 SumUppers — representing more than 90 nationalities across 20 offices worldwide — is at the heart of our success. Beyond business, we donate 1% of the net revenue generated by Solo devices to environmental causes and support educational and entrepreneurial initiatives around the world. Recognised as a Top Global Employer for inclusion by the Stonewall Workplace Equality Index in 2022 and 2023, and awarded Fintech Diversity Initiative of the Year at the Irish National Fintech Awards in 2025, SumUp continues to build an inclusive, supportive, and purpose-driven workplace where everyone belongs.
Offices: 32 - 34 Great Marlborough St, London, W1F 7JB, GB · Koppenstraße 8, Berlin, 10243, DE · R. Gilberto Sábino, 215 - Pinheiros, São Paulo, São Paulo, Pinheiros 05425-020, BR · Köln, DE · Warsaw, PL
SumUp is a leading global fintech company committed to levelling the playing field for small businesses. Founded in 2012, we’re the trusted partner of over 4 million merchants in 37 markets, providing simple and affordable tools that help them manage payments, finance, and customer relationships. Our vision is a world where everyone can build a thriving business. Guided by this, we champion small business ownership by creating accessible solutions that empower entrepreneurs to grow and succeed. Our diverse team of over 3,000 SumUppers — representing more than 90 nationalities across 20 offices worldwide — is at the heart of our success. Beyond business, we donate 1% of the net revenue generated by Solo devices to environmental causes and support educational and entrepreneurial initiatives around the world. Recognised as a Top Global Employer for inclusion by the Stonewall Workplace Equality Index in 2022 and 2023, and awarded Fintech Diversity Initiative of the Year at the Irish National Fintech Awards in 2025, SumUp continues to build an inclusive, supportive, and purpose-driven workplace where everyone belongs.
Offices: 32 - 34 Great Marlborough St, London, W1F 7JB, GB · Koppenstraße 8, Berlin, 10243, DE · R. Gilberto Sábino, 215 - Pinheiros, São Paulo, São Paulo, Pinheiros 05425-020, BR · Köln, DE · Warsaw, PL
