São Paulo, São Paulo, Brazil · Remote Solely
The role As a Customer Care Agent and valued member of our Global Customer Care Team, you will be the first point of contact for customers, delivering responsive, professional, and solution-oriented support. In this role…
Skills: Customer Service, English Fluency, Microsoft Office, CRM Systems, Salesforce
United Kingdom · Remote OK
The Role The Territory Sales Manager will be responsible for revenue growth within the UK & Ireland territory through ongoing strategic development of new accounts and expansion within the existing customer portfolio. Th…
Skills: B2B Sales, Account Management, Lead Generation, Sales Forecasting, Negotiation
Pompano Beach, Florida, United States · On-site
$85k–$100k/yr
Position Summary: Our team is looking for someone who is passionate about computer engineering and is self-directed, self-motivated, and detail-oriented to help us develop world class Linux RTOS software and real-time to…
Skills: C, C++, Bash Scripting, Linux, RTOS
Pompano Beach, Florida, United States · On-site
$85k–$100k/yr
Position Summary: Our team is looking for someone who is passionate about computer engineering and is self-directed, self-motivated, and detail-oriented to help us develop world class Linux RTOS software and real-time to…
Skills: C, C++, Bash Scripting, Linux, RTOS
Marlborough, Massachusetts, United States · On-site
$90k–$115k/yr
Product Development Engineer We are currently looking for a Product Development Engineer who will directly contribute to the creation and release of next-generation, customer-specific sensor products. This engineer will …
Skills: Mechanical Design, Finite Element Analysis, Creo, Project Management, Stress Analysis
Kongens Lyngby, Capital Region of Denmark, Denmark · On-site
The position: Product Manager S&V, Solution Portfolio Sound & Vibration We are currently looking for a Product Manager, Sound & Vibration, to join our Global Product Management organisation, reporting to the Head of Solu…
Skills: Product Management, Market Research, Roadmap Definition, P&L Management, Lifecycle Management
Munich, Bavaria, Germany · Hybrid
Sind Sie motiviert von Technologien, die die Welt verändern? Möchten Sie dazu beitragen, Unternehmen dabei zu unterstützen, Produkte und Prozesse langlebiger und zuverlässiger zu machen? Die Position Der/die Account Mana…
Skills: Sales Strategy, Lead Generation, Account Management, Product Demonstrations, Salesforce
São Paulo, São Paulo, Brazil · Hybrid
$115k–$125k/yr
Position Overview We are seeking a highly motivated Application Specialist to support our customers and Sales teams in delivering advanced structural test and measurement solutions. This role combines technical expertise…
Skills: Structural Testing, Modal Analysis, FEA Correlation, Data Acquisition, Signal Conditioning
São Paulo, São Paulo, Brazil · Remote Solely
CUSTOMER CARE AGENT The role As a Customer Care Agent and valued member of our Global Customer Care Team, you will be the first point of contact for customers, delivering responsive, professional, and solution-oriented s…
Skills: Customer Service, English Fluency, Microsoft Office, CRM Systems, Salesforce
Darmstadt, Hesse, Germany · On-site
Zum nächstmöglichen Zeitpunkt suchen wir für unsere Qualitätsabteilung einen Senior Quality Engineer (m/w/d). Ihre Aufgaben Steuerung und Unterstützung von Qualitätsaktivitäten für Produkte innerhalb der Fertigung und an…
Skills: Quality Management, Supplier Quality Management, 8D Methodology, A3PS, Ishikawa Diagram
Graz, Styria, Austria · On-site
Entwicklungsingenieur Piezosensoren (m/w/d) Piezocryst ist seit den 1960er Jahren ein führendes Unternehmen im Bereich der piezoelektrischen Sensoren. Im Dezember 2024 schloss sich das Unternehmen HBK (Hottinger Brüel & …
Skills: 3D Design, CAD Software, Python, Piezoelectric Sensors, Data Analysis
Porto, Portugal · Hybrid
The position As a Customer Care Agent and valued member of our Global Customer Care Team, you will be the first point of contact for our Italian and English OEM customers, delivering responsive, professional, and solutio…
Skills: Customer Service, English Proficiency, Italian Proficiency, Microsoft Office, CRM Systems
Porto, Portugal · On-site
see above
Skills: Inbound Logistics, Outbound Logistics, Supply Chain Management, Data Acquisition
Graz, Styria, Austria · On-site
Entwicklungsingenieur Piezosensoren (m/w/d) Piezocryst ist seit den 1960er Jahren ein führendes Unternehmen im Bereich der piezoelektrischen Sensoren. Im Dezember 2024 schloss sich das Unternehmen HBK (Hottinger Brüel & …
Skills: 3D CAD Design, Piezoelectric Sensor Development, Python, Data Analysis, Mechanical Engineering
United States · Remote OK
$100k–$130k/yr
HBK - Who we are Hottinger, Bruel & Kjaer (HBK) Inc. is a global leader providing technical expertise, engineering software products, and services to deliver reliability, durability and performance enhancing solutions. K…
Skills: Software Architecture, DevOps, AI/LLM Integration, Cloud-Native Design, CI/CD Pipelines
Poland · Remote OK
Software Engineer The position We are searching for a high-calibre Software Engineer to join our Durability Centre of Excellence, the role will be based in Poland working remotely with an international team based in Indi…
Skills: LLM Integration, AI Orchestration, Backend Engineering, Distributed Systems, API Design
Graz, Styria, Austria · On-site
Entwicklungsingenieur Piezosensoren (m/w/d) Piezocryst ist seit den 1960er Jahren ein führendes Unternehmen im Bereich der piezoelektrischen Sensoren. Im Dezember 2024 schloss sich das Unternehmen HBK (Hottinger Brüel & …
Skills: 3D Design, CAD Software, Python, Piezoelectric Sensors, Data Analysis
Graz, Styria, Austria · On-site
Entwicklungsingenieur Piezosensoren (m/w/d) Piezocryst ist seit den 1960er Jahren ein führendes Unternehmen im Bereich der piezoelektrischen Sensoren. Im Dezember 2024 schloss sich das Unternehmen HBK (Hottinger Brüel & …
Skills: 3D CAD Design, Piezoelectric Sensor Development, Python, Data Analysis, Mechanical Engineering
Graz, Styria, Austria · On-site
Entwicklungsingenieur Piezosensoren (m/w/d) Piezocryst ist seit den 1960er Jahren ein führendes Unternehmen im Bereich der piezoelektrischen Sensoren. Im Dezember 2024 schloss sich das Unternehmen HBK (Hottinger Brüel & …
Skills: 3D CAD Design, Piezoelectric Sensor Development, Python, Data Analysis, Mechanical Engineering
Waalwijk, North Brabant, Netherlands · On-site
Job Profile: Firmware Software Architect The Firmware Software Architect is a recognized technical authority responsible for defining, evolving, and safeguarding the architecture of firmware components within complex DAQ…
Skills: Firmware Architecture, Embedded C, Digital Hardware Bring-up, Real-time Systems, Board Support Packages
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The agent serves as the first point of contact for global customers, managing inquiries, processing orders, and tracking fulfillment. They collaborate with international teams to ensure timely service delivery and maintain strong customer relationships.
Candidates must have at least two years of customer service experience and be fluent in English. Proficiency in IT tools and CRM systems is required, with experience in customs and shipping preferred.
As a Customer Care Agent and valued member of our Global Customer Care Team, you will be the first point of contact for customers, delivering responsive, professional, and solution-oriented support. In this role, you will help create an exceptional customer experience by managing inquiries, qualifying requests, processing orders, maintaining strong customer relationships, and collaborating closely with internal teams to ensure timely and accurate service delivery.
This is a fully remote, home office–based position offering the opportunity to work within a dynamic, collaborative, and internationally connected organization. You will engage with customers across a wide range of industries and regions while coordinating with global production facilities and cross-functional teams worldwide.
Must be fluent in English as this role will support clients in the US
As a Customer Care Agent, your duties will include:
Processing and tracking orders from entry through fulfillment
Supplying customers information on their orders and invoices
Answering and managing incoming calls, emails and customer requests
Communicating pricing and availability details
Collaborating across departments and international locations to meet deadlines and service levels
Performing general administrative tasks and supporting operational efficiency
Assisting with miscellaneous tasks as needed to support business objectives
Minimum two years of experience in a customer service role focused on customer satisfaction
Excellent communication skills in English, both spoken and written
Proficiency in IT tools including Microsoft® Office and CRM systems (Salesforce and SAP are a plus)
Strong interpersonal and collaboration skills
Self-motivated, task-oriented and adaptable to a dynamic environment
Proven ability to multitask and thrive under pressure
Driven by results and a passion for delivering excellent customer service
Experience dealing with customs and the shipping of products (Preferred skills but not required)
The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test and measurement industry. You will be a strong contributor who collaborates closely with colleagues from various business functions all over the world.
Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.
Provide exceptional sensing and insights, to create solutions for a cleaner, healthier and more productive world
Hottinger Brüel & Kjær was founded in 2019, when HBM and Brüel & Kjær merged their activities into a new company. Both companies are market leaders in their respective disciplines – Brüel & Kjær in sound and vibration and HBM in reliability, durability, propulsion efficiency and weighing. Together, they cover the complete product physics domain. In technical terms, Brüel & Kjær is the frequency domain expert and HBM the time domain expert. HBK helps its customers reduce time-to-market by simultaneously performing tests, retrieving and analyzing data, aiding decision-making.
Offices: Melbourne House, 44-46 Aldwych, London, United Kingdom WC2B 4LL, GB · Im Tiefen See 45, Darmstadt, Hesse 64293, DE · Teknikerbyen, Virum, Capital Region 2830, DK
Provide exceptional sensing and insights, to create solutions for a cleaner, healthier and more productive world
Hottinger Brüel & Kjær was founded in 2019, when HBM and Brüel & Kjær merged their activities into a new company. Both companies are market leaders in their respective disciplines – Brüel & Kjær in sound and vibration and HBM in reliability, durability, propulsion efficiency and weighing. Together, they cover the complete product physics domain. In technical terms, Brüel & Kjær is the frequency domain expert and HBM the time domain expert. HBK helps its customers reduce time-to-market by simultaneously performing tests, retrieving and analyzing data, aiding decision-making.
Offices: Melbourne House, 44-46 Aldwych, London, United Kingdom WC2B 4LL, GB · Im Tiefen See 45, Darmstadt, Hesse 64293, DE · Teknikerbyen, Virum, Capital Region 2830, DK
