São Paulo, São Paulo, Brazil · Hybrid
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we h…
Skills: Customer Experience, Problem Solving, Microsoft Excel, SLA Management, Business Process Expertise
São Paulo, São Paulo, Brazil · On-site
Transformar vidas com saúde é o que nos move! Atuamos em todo o Brasil por meio de duas unidades de negócios, Amil e Rede Total Care, com mais de 1.500 hospitais credenciados e uma rede própria de hospitais, clínicas, ce…
Skills: Hospital Reception, Patient Care, Team Leadership, Scheduling, Billing
São Paulo, São Paulo, Brazil · Hybrid
About monday.com monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doe…
Skills: Project Management, Customer Success, Implementation, English Fluency, Spanish Fluency
São Paulo, São Paulo, Brazil · Hybrid
Company:Marsh Description: O que você pode esperar deste cargo na Marsh: Como líder da operação diária do nosso site, você será responsável por garantir a execução eficiente dos processos de back office e atendimento em …
Skills: Operations Management, Team Leadership, Insurance Knowledge, KPI Management, Vendor Management
São Paulo, São Paulo, Brazil · On-site
Dolce & Gabbana, líder no mercado de luxo, está constantemente em busca de talentos excepcionais para integrar nosso time de vendas na região de São Paulo. Se você é apaixonado(a) por moda, possui forte orientação para r…
Skills: Luxury Sales, Customer Relationship Management, Communication Skills, KPI Management, Retail Operations
Sensor TowerSão Paulo, São Paulo, Brazil · Remote OK
$20k–$25k/yr
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are …
Skills: Strategic Advisory, Customer Success Management, Data Storytelling, Account Planning, Analytical Thinking
Hortolândia, São Paulo, Brazil · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Mainframe Storage Support, IBM DISK DS8k, Virtual Tape Library, DFSMS, z/OS
Hortolândia, São Paulo, Brazil · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: CICS Architecture, CICS Configuration, COBOL, C++, PL/I
Hortolândia, São Paulo, Brazil · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: CICS Architecture, CICS Configuration, COBOL, C++, PL/I
São Paulo, São Paulo, Brazil · On-site
Na Sonepar, líder global em distribuição elétrica e industrial, associados de sucesso impulsionam e promovem nossa mentalidade de Adaptar, Ousar e Aprender. Você será desenvolvido e capacitado para criar as melhores estr…
Skills: Prospecting, B2B Sales, Commercial Proposals, Customer Service, Technical Training
São Paulo, São Paulo, Brazil · On-site
Desde 1966 fazendo história no setor de MRO (Manutenção, Reparo e Operação), a Nortel é referência nacional na comercialização de materiais elétricos e EPIs e está sempre à frente na entrega pontual e eficiente das melho…
Skills: CRM, ERP, Technical Sales, Customer Relationship Management, Business Development
São Paulo, São Paulo, Brazil · Remote Solely
🚀 About us Creators are shaping the future of marketing and driving real business impact. Join the economy that’s transforming how brands grow, we’d love for you to be part of this journey! Founded in 2016, we are a rem…
Skills: Account Management, Client Success, Project Management, Influencer Marketing, UGC
São Paulo, São Paulo, Brazil · Hybrid
$120k–$125k/yr
About SGX SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite…
Skills: Client Relationship Management, Project Management, Account Servicing, Cross-functional Coordination, Financial Forecasting
São Paulo, São Paulo, Brazil · Hybrid
A Ten Group é uma empresa global de concierge de luxo, e o nosso time de viagens está oferecendo uma oportunidade única para você fazer parte de uma equipe dinâmica, internacional e apaixonada por experiências exclusivas…
Skills: Customer Service, Travel Planning, Itinerary Creation, Flight Quotation, Vendor Management
São Paulo, São Paulo, Brazil · On-site
Somos a Coca-Cola FEMSA (KOF), a maior engarrafadora e comerciante do mundo em volume do sistema Coca-Cola. Diariamente atendemos mais de 381 milhões de pessoas na América Latina. Nossos mais de 80 mil funcionários nos p…
Skills: Customer Base Management, Project Management, Data Governance, Digital Transformation, Strategic Analysis
São Paulo, São Paulo, Brazil · On-site
Descrição da empresa Com aproximadamente 5.000 colaboradores e presente em mais de 80 países em todo o mundo, nossos times proporcionam liderança e expertise na indústria automotiva e suas redes de concessionários proven…
Skills: Automotive Financing, Financial Mathematics, Banking Calculations, Customer Service, Contract Management
São Paulo, São Paulo, Brazil · Hybrid
Manuport Logistics offers a unique mix of logistics services in all kind of transport modes: sea, inland waterways, road, rail and air transport. With our headquarters in the port of Antwerp we have an international netw…
Skills: Ocean Import and Export Coordination, Margin Control, Invoicing, Customer Relationship Management, Complaint Management
São Paulo, São Paulo, Brazil · On-site
Somos a Coca-Cola FEMSA (KOF), a maior engarrafadora e comerciante do mundo em volume do sistema Coca-Cola. Diariamente atendemos mais de 381 milhões de pessoas na América Latina. Nossos mais de 80 mil funcionários nos p…
Skills: KPI Analysis, Customer Service, Supply Chain Management, SAP, BW
São Paulo, São Paulo, Brazil · On-site
⚡️ Promotor(a) de Eventos – Powerbank | São Paulo Estamos expandindo nossa equipe e buscamos promotores(as) comunicativos e proativos para atuar em shows, festivais, feiras e grandes eventos em São Paulo. Você vai aprese…
Skills: Communication, Proactivity, Customer Service, Public Relations, Sales
São Paulo, São Paulo, Brazil · On-site
Somos a Coca-Cola FEMSA (KOF), a maior engarrafadora e comerciante do mundo em volume do sistema Coca-Cola. Diariamente atendemos mais de 381 milhões de pessoas na América Latina. Nossos mais de 80 mil funcionários nos p…
Skills: Advanced Excel, Intermediate Power BI, Intermediate VBA, Programming Logic, Call Center Metrics
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role is responsible for providing exceptional customer service by resolving demands and improving the overall customer experience. It involves collaborating with internal teams to deliver agile results and analyzing trends to address root causes.
Requires a degree (completed or in progress) and proficiency in Microsoft Office, particularly Excel. Candidates should have experience in system evaluation for customer experience and the ability to prioritize urgent tasks in a collaborative environment.
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
A posição de Customer Care Advocate é responsável por oferecer um atendimento excepcional ao cliente, atuando na resolução de demandas, esclarecimento de dúvidas e melhoria contínua da experiência do cliente. A posição envolve colaboração próxima com equipes internas para gerar valor, reduzir esforços e fortalecer o relacionamento com os clientes.
Colaborar com parceiros internos para entregar resultados ágeis e de alto valor.
Priorizar os principais momentos da jornada do cliente (Moments that Matter).
Compreender e aplicar métricas de experiência do cliente.
Responder às necessidades dos clientes com agilidade e empatia.
Identificar e propor soluções alternativas para resolver problemas.
Atuar como especialista nos processos de negócio.
Analisar tendências e escalar causas raiz por meio dos canais apropriados.
Contribuir para o desenvolvimento e compartilhamento de melhores práticas.
Formação superior em nível tecnólogo ou bacharelado, concluída ou em andamento.
Capacidade de entender a urgência das tarefas e priorizá-las adequadamente.
Facilidade para trabalhar em equipe em um ambiente colaborativo.
Experiência na avaliação de sistemas visando uma experiência positiva do cliente de ponta a ponta.
Habilidade com informática e navegação em múltiplos sistemas para processar solicitações dentro dos SLAs estabelecidos.
Experiência em documentar detalhadamente problemas dos clientes em sistemas e processos.
Experiência com Microsoft Office, especialmente Excel.
Mais de 1 ano de experiência interpretando e respondendo a solicitações de clientes.
Inglês em nível intermediário a avançado.
Modalidade: Híbrida
Reporte: Manager, Customer Care Center
Our benefits package includes …
Comprehensive mindfulness programs with a premium membership to Calm.
Volunteer Paid Time off available after 6 months of employment for eligible employees.
Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program.
Personalized wellbeing programs through our OnTrack program
On-demand digital course library for professional development... and other local benefits!
Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
We believe that employee diversity is an important element of our common future. We provide opportunities for talent growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of Our organization.
#LI-TB1
#LI-hybri
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence.
Offices: 1201 South Second Street, Milwaukee, WI 53204, US · 2 Executive Dr, Chelmsford, MA 01824, US · 6400 W Enterprise Dr, Mequon, WI 53092, US · 15375 SE 30th Pl, Bellevue, WA 98007, US · 1 Allen Bradley Dr, Cleveland, OH 44124, US
There are currently 532 open customer service & support positions in São Paulo, Brazil listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Grupo Amil, Stone, Marriott International Hotels, Inc., Hilton, among others. Browse the listings above to see every active employer.
Yes — 180 of the 532 open customer service & support positions offer remote or hybrid work (47 remote, 133 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
