H&R BlockRockville, Maryland, United States · On-site
$62k–$77k/yr
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Retail operations, Team coaching, Performance management, Client experience
Rockville, Maryland, United States · On-site
$55k–$70k/yr
Established in 2021, Flynn Wendy’s has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy’s restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and We…
Skills: Restaurant operations, Team leadership, Mentoring, Financial management, Food safety
Rockville, Maryland, United States · On-site
$16/hr–$22/hr
Job DetailsJob Location: Rockville, MD 20852Position Type: Full TimeJob Category: Club Fitting What We Offer: Cool Clubs and Golfdom are part of the Worldwide Golf family of brands. Worldwide Golf has over 95 stores in 2…
Skills: Golf equipment knowledge, Shaft knowledge, Club repair, Launch monitor technology, TrackMan
Rockville, Maryland, United States · On-site
$85k–$106k/yr
Job Description Bilingual Spanish Speaking Store Manager strongly preferred Primary Responsibilities Achieve overall store sales goals and service objectivesManage and grow Professional Customer relationships/sales, incl…
Skills: Store management, Sales goals, Team leadership, Inventory management, Customer relationship management
Rockville, Maryland, United States · On-site
$15/hr–$18/hr
A Day in the Life: As a Barista, you will be provided with the skills and products to make the customer’s day memorable – and that’s no tall order. Favorite beverages, new and exciting pastry and food offerings, merchand…
Skills: Customer service, Food preparation, Beverage preparation, Communication, Teamwork
Rockville, Maryland, United States · On-site
$18/hr–$20/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Communication, Teamwork, Cash handling, Food preparation
Rockville, Maryland, United States · On-site
$22/hr–$26/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
Domino'sRockville, Maryland, United States · On-site
Job Description It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas…
Skills: Customer service, Cash handling, Upselling, Food preparation, Food safety
Rockville, Maryland, United States · On-site
$24/hr–$27/hr
Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting problems thro…
Skills: Help Desk Support, Troubleshooting, Active Directory, Office 365, Azure Cloud Services
Rockville, Maryland, United States · On-site
$37k–$80k/yr
Description Hiring Immediately, Sales Representative. Generous compensation with commission and bonus. Fitzgerald Auto Mall is seeking Automotive Sales Representatives to add to our growing sales department! Our sales ar…
Skills: Customer Service, Sales, Communication Skills, Relationship Management, Product Presentation
Rockville, Maryland, United States · On-site
$40k–$44k/yr
Description Salary: $40,000 - $44,000/year Duties and Responsibilities Serve as part of a team providing Enterprise Mobility as a Service Tier I and II operations support to geographically distributed CONUS and OCONUS go…
Skills: Mobile Device Management, Tier I & II Support, ITSM Ticketing, iOS, Android
Rockville, Maryland, United States · On-site
A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bi…
Skills: Leadership, Operations management, Customer service, Bicycle repair, Workflow management
Rockville, Maryland, United States · On-site
$25/hr–$35/hr
Pay: $25.00 - $35.00 per hour Job description: We are seeking an experienced and highly driven Treatment Plan Coordinator with a proven background in high-dollar dental implant case acceptance, specifically full arch / A…
Skills: Treatment planning, Dental implant coordination, Case acceptance, Financial counseling, Patient communication
Rockville, Maryland, United States · On-site
Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward th…
Skills: Automotive sales management, Inventory management, Pricing strategy, Leadership, Team coaching
Rockville, Maryland, United States · Remote Solely
$100k–$110k/yr
Hassle Free Home Services | Full-Time, Remote | $100,000 to $110,000 + Bonus Opportunity The best run high value homes in the country no longer rely on a rotating cast of contractors. Hassle Free Home Services built the …
Skills: Sales, Customer acquisition, Communication, Persuasion, Lead management
Frederick, Colorado, United States · Remote OK
🛍️ Retail Store Managers: What If Your Income Reflected Your Leadership? Are you a retail manager who is: ✅ Looking for additional income? ✅ Tired of working nights, weekends, and holidays? ✅ Interested in greater flexi…
Skills: Customer service, Leadership, Communication, Coaching, Problem-solving
Rockville, Maryland, United States · On-site
$16/hr–$18/hr
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) Dental insurance Company and Culture: Purofirst, a leader in emergency property restoration services, he…
Skills: Water mitigation, Mold remediation, Fire clean up, Containment barrier setup, Equipment maintenance
Rockville, Maryland, United States · On-site
$16/hr–$18/hr
Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) Dental insurance Company and Culture: Purofirst, a leader in emergency property restoration services, he…
Skills: Water mitigation, Mold remediation, Fire clean up, Equipment maintenance, Containment barrier setup
Rockville, Maryland, United States · On-site
$23/hr–$29/hr
Description NOTICE: JOB APPLICANTS LIMITED TO DC, MD, OR VA RESIDENTS. Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions. Be par…
Skills: Event Coordination, Business Development, HubSpot, CRM Management, Brand Awareness
Rockville, Maryland, United States · On-site
$50k–$65k/yr
Benefits: Health insurance Paid time off Training & development 401(k) 401(k) matching Bonus based on performance Competitive salary First Glance: Looking for a highly energetic and enthusiastic individual to run one of …
Skills: Sales, Staff management, Educational leadership, Customer service, Math instruction
H&R Block
Rockville, Maryland, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Multi-Office Leader oversees a portfolio of 4-6 retail offices to ensure consistent client experience, operational excellence, and business growth. They are responsible for coaching teams, managing daily operations, and driving performance metrics across all assigned locations.
Candidates must have a bachelor's degree or equivalent experience and at least 3 years of experience leading teams in a multi-unit retail or service environment. The role requires strong leadership capabilities, the ability to manage operational infrastructure, and the flexibility to travel between offices.
The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every location. In this role, you’ll ensure each office is ready to serve clients with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results.
You’ll lead and develop Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs, deliver expert guidance, and create a welcoming, confident experience in every office. As a visible, hands-on leader, you’ll balance strategic oversight with in-office presence, using sound judgment to align priorities, strengthen execution, and support both client outcomes and business performance.
You’ll also own office readiness and operational execution across your offices, including staffing, facilities, compliance, and day-to-day operations. Through strong leadership, coaching, and disciplined execution, you’ll help build high-performing teams, drive consistent results, and ensure every office is prepared to deliver for clients.
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
With expert guidance, upfront pricing, and more ways to file, it’s #BetterWithBlock.
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best. We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!
Offices: One H&R Block Way, Kansas City, MO 64105, US · 1301 Main Street, Kansas City, Missouri 64105, US
There are currently 460 open customer service & support positions in Rockville, MD listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Adventist HealthCare, Starbucks, Domino's, Albertsons Companies, Flynn Group, among others. Browse the listings above to see every active employer.
Yes — 44 of the 460 open customer service & support positions offer remote or hybrid work (13 remote, 31 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
