Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
Skills: Financial Reconciliation, Guest Services, Night Audit, Data Processing, Basic Arithmetic
Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and a…
Skills: Guest Services, Reservation Management, Cash Handling, Front Desk Operations, Customer Service
O'Reilly Auto Parts
Store Manager in Training
Rochester, New York, United States · On-site
$16/hr–$22/hr
Mid level$1.4B raised
Compensation Pay Range: $16.00 - $22.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Payrate $18.00 per hour. The pay listed is the hourly range or the hourly rate for this position. A specific offer will …
Skills: Carpet Maintenance, Hard Surface Floor Care, Cleaning, Customer Service
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Communication, Teamwork, Cash Handling, Relationship Building
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Operations, Customer Service, Team Development, Inventory Management, Loss Prevention
The Inside Sales Manager is responsible for developing people and initiatives to drive profitable growth throughout their managed districts. The Inside Sales Manager will be required to effectively communicate to remote …
Skills: Sales Management, Team Development, CRM Systems, Salesforce, SAP
Summary: The Personal Training Instructor is responsible for providing individualized fitness coaching that supports member goals, promotes safe and effective exercise practices, and enhances the overall Central Rock Gym…
Skills: Fitness Coaching, Program Design, Client Engagement, Customer Service, Communication
Summary: The Group Exercise Instructor is responsible for delivering high-quality group fitness classes that align with Central Rock Gym’s standards and support a positive, inclusive member experience. This role fosters …
Skills: Group Fitness Instruction, Class Management, Customer Service, Communication, Organization
Summary: As a Climbing Instructor, you’ll play a key role in cultivating a fun, inclusive, and motivating environment for climbers of all levels. You’ll provide private and/or group instruction, helping members and guest…
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Employed Optometrist- Rochester, NY- LensCrafters at Greece Ridge Center
Rochester, New York, United States · On-site
Mid level
Requisition ID: 932222 Store #: D00151 LensCrafters Drs Office Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art tec…
Skills: Optometry, Clinical protocols, Patient care, KPI management, Diagnostic skills
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Skills: Customer Service, Leadership, Operational Oversight, Problem Solving, Staff Training
Summary: As a Front Desk Sales team member, you will be the first point of contact for members and guests while managing front desk operations. This role plays a key part in driving membership sales and introducing new g…
Skills: Customer Service, Sales, Membership Sales, Facility Tours, RGP System
Summary: As an Event Staff, you will foster a fun and welcoming environment by providing the utmost customer service to our members and guests and ensuring a smooth flow of special events at the gym for an outstanding CR…
Skills: Customer Service, Rock Climbing Instruction, Top Rope Belaying, Communication, Multi-tasking
**$1,500.00 SIGN ON BONUS FOR EXPERIENCE** Location: Field-based / Local Service Area Job Type: Full-Time Pay: $39,359 – $92,067 per year Weekly Pay Available - Ability to earn $1,000+ per week Build Your Career wi…
Skills: Cable Installation, Broadband Troubleshooting, Network Wiring, Signal Testing, Customer Service
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$17/hr–$18/hr
Other
high school
Posted 88d ago
Apply by Jun 16
~40 hrs/week
Responsibilities
The Night Auditor is responsible for reconciling hotel cashier transactions and compiling daily management reports to ensure billing accuracy. Additionally, they perform guest service duties including check-ins, check-outs, and handling reservations during the overnight shift.
Requirements
Candidates must have a high school diploma or equivalent and preferably one year of experience in a hotel or related field. Proficiency in computer skills and the ability to communicate effectively with guests and staff are required.
Full job description
Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Rochester
2095 Hylan Dr.Rochester, NY 14623
Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be willing to cross train in other accounting or hotel-related areas.
Must be able to prioritize job functions in order to meet deadlines.
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
Audit and reconcile financial and statistical reports.
Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile all Front Desk work.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Prioritize job functions in order to meet deadlines.
Ensure accuracy of all numbers reported including statistics.
Input and update financial information into corporate communications network.
Perform daily, weekly, monthly and annual data processing system functions as required.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Ensure overall guest satisfaction.
Respond to governmental inquiries upon receipt.
Handle guest requests
Qualifications
High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Guest Service Experience preferred.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Late/Overnight shift
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Homewood Suites has been making guests be at home for more than 30 years. Our spacious suites offer distinct spaces designed to flex to the needs of a longer stay. With a full kitchen, free breakfast, and pet-friendly accommodations, we're proud to welcome the whole family.
How many Customer Service & Support jobs are open in Rochester, NY right now?
There are currently 694 open customer service & support positions in Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Rochester, NY?
Companies currently hiring include University of Rochester, Lowe's Companies, Inc., Starbucks, RIT Packaging and Graphic Media Science, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Rochester, NY?
Yes — 42 of the 694 open customer service & support positions offer remote or hybrid work (9 remote, 33 hybrid).
How do I apply for Customer Service & Support jobs in Rochester, NY?
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