Rochester, New York, United States · Hybrid
We anticipate the application window for this opening will close on - 15 Jul 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore heal…
Skills: Case Support, Customer Training, Technical Troubleshooting, Equipment Maintenance, Lead Generation
Rochester, New York, United States · On-site
$18/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Supervision, Customer Service, Merchandising, Inventory Management, Deductive Reasoning
Rochester, New York, United States · On-site
$45k–$50k/yr
Inside Sales Trainee, Kovalsky Carr Who We Are Kovalsky-Carr Electric Supply Co. has been a trusted electrical distributor since 1921. Acquired by United Electric Supply Co., in 2024, we are 100% employee-owned and pride…
Skills: Inside Sales, Customer Service, Conflict Resolution, Problem Solving, Order Entry
State FarmRochester, New York, United States · Hybrid
Overview Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our succ…
Skills: Auto collision repair, Auto damage estimating, Auto insurance appraisal, Customer service, Critical thinking
Rochester, New York, United States · On-site
$16/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Lowe's Companies, Inc.Rochester, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Handling, Forklift Operation, Pallet Jack Operation
Rochester, New York, United States · On-site
$16/hr
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Lowe's Companies, Inc.Rochester, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Handling, Forklift Operation, Pallet Jack Operation
M&T BankRochester, New York, United States · Hybrid
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Lowe's Companies, Inc.Greece, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer Service, Retail Sales, Inventory Management, Basic Arithmetic, Computer Literacy
Lowe's Companies, Inc.Greece, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram Reading, Display Setup, Inventory Management, Pricing Accuracy
Lowe's Companies, Inc.Rochester, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Cash Handling, Customer Service, Point Of Sale (POS), Basic Arithmetic, Computer Literacy
Lowe's Companies, Inc.Rochester, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Cash Handling, Customer Service, Point Of Sale (POS), Basic Arithmetic, Computer Literacy
Lowe's Companies, Inc.Greece, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Handling, Forklift Operation, Pallet Jack Operation
Lowe's Companies, Inc.Rochester, New York, United States · On-site
$16/hr–$17/hr
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Handling, Forklift Operation, Pallet Jack Operation
Rochester, New York, United States · On-site
Lead Clinical Robot Associate - Rochester, NY We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and …
Skills: Supervisory Experience, Customer Service, De-escalation, Written Communication, Verbal Communication
Tailored Brands, Inc.Rochester, New York, United States · On-site
$16/hr–$20/hr
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer Service, Retail Sales, Cash Handling, Visual Merchandising, Consultative Selling
Rochester, New York, United States · On-site
$21/hr–$24/hr
Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you’re looking to make a difference with your technica…
Skills: Carpentry, Electrical, HVAC, Plumbing, Masonry
Rochester, New York, United States · On-site
$180k–$225k/yr
The base salary range for this position is dependent upon experience and location, ranging from: $180,000 - $225,000 What We Offer: Competitive benefits and growth opportunities Generous performance‑based bonuses 12% 401…
Skills: Strategic Leadership, Operational Management, Billing Operations, Revenue Recovery, Customer Relations
Rochester, New York, United States · On-site
$22/hr–$43/hr
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Field Diesel Mechanic – Cu…
Skills: Diesel Engine Repair, Hydraulic Systems Maintenance, Electrical Systems Troubleshooting, Mechanical Aptitude, Customer Service
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Provide real-time technical and procedural support for surgical products within the operating room. Lead training initiatives for medical staff and assist the Surgical Account Manager with product trials and market expansion.
Requires a bachelor's degree and at least one year of experience, with a valid driver's license for regional travel. Clinical experience in the OR and proficiency in Microsoft Office are highly preferred.
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Surgical Onsite Specialist (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Surgical Centers of Therapy (COTs). This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, performing equipment upgrades and maintenance, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Surgical Account Manager (SAM). The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion efforts, contributing directly to the organization’s growth and success.
Job Responsibilities
Customer Support
Provide real-time procedural assistance for Surgical COTs within aligned territory.
Offer technical expertise and troubleshooting support to ensure successful product usage.
Serve as a trusted resource for physicians and surgical teams in the OR.
Customer Engagement & Communication
Act as a primary point of contact for customer inquiries during on-site procedures.
Ensure clear and effective communication between customers and colleagues.
Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM).
Equipment Upgrades & Maintenance
Perform equipment and software upgrades as required.
Conduct equipment fleet audits to ensure optimal product performance and compliance.
Training & Education
Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.
Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.
Sales & Implementation Support
Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives.
Provide on-site support for regional conversions and product adoption strategies.
Inventory Management
Maintain accurate tracking and availability of surgical products for smooth procedure execution.
Ensure inventory levels meet customer and operational needs.
Success Metrics:
Achieve/exceed sales objectives by driving product utilization and customer engagement.
Secure base business and expand new accounts through effective procedural support.
Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.
Product Portfolio Alignment:
Stapling
Energy
Access & Instrumentation (A&I)
OR Safety
Wound Closure
GYN & Hernia
Responsibilities may include the following and other duties may be assigned.
Must Have: Minimum Requirements
Bachelor’s degree
Minimum of 1 year of required experience
Field-based role that requires approximately 25% travel
Nice to Have:
1+ year of clinical experience in the OR
Excellent communication and interpersonal skills
Relevant clinical or hospital experience
Strong Computer Skills (Microsoft Office, PowerPoint, MS Teams)
Strong drive for results; Action orientated; Strong work ethic and career ambition; Ability to develop and present complex product demonstrations.
A valid driver's license issued in one of the 50 States with a clean driving record is required.
The ability to travel up to 50% when necessary, which will include overnight and/or weekends, as required.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Engineering the extraordinary
A global healthcare technology leader — boldly attacking the most challenging health problems facing humanity with innovations that transform lives.
Offices: 710 Medtronic Parkway, Minneapolis, MN 55432-5604, US · Route du Molliau 31, Tolochenaz, Vaud 1131, CH · 49 Changi South Ave 2, Singapore, Singapore 486056, SG · Handelskai 94-96, Vienna, Vienna 1200, AT · Jan Campertstraat 21A, Heerlen, Limburg 6416 SG, NL
There are currently 694 open customer service & support positions in Rochester, NY listed on Clera. New openings are added daily as companies post roles.
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