Rochester, New York, United States · On-site
$18/hr–$26/hr
Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accura…
Skills: Customer Service, Cash Handling, Data Entry, Digital Engagement, Lobby Management
Rochester, New York, United States · On-site
$19/hr–$22/hr
Essential Duties & Responsibilities Washes and prepares various foods for cooking or servingFollows all established quality control, portioning, and customer service standardsProvides excellent service in a friendly, sin…
Skills: Food service production, Food sanitation, Safety protocols, Time management, Organization
Rochester, New York, United States · On-site
$16/hr–$16/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organization, Attention to detail, Multi-tasking
Rochester, New York, United States · On-site
$16/hr–$20/hr
Essential Duties & Responsibilities Washes produce, cuts ingredients, and prepares hot and cold foodsEnsures all food is of satisfactory quality and quantity, and is prepared, served, and stored at proper temperatures an…
Skills: Culinary Techniques, Food Safety, Time Management, Organization, Multi-tasking
Rochester, New York, United States · On-site
$62k–$64k/yr
Essential Duties & Responsibilities Manages the preparation, assembly, and service of various food and dining options in a professional manner. Assists with steaming, frying, reheating, and garnishing food displays as ne…
Skills: Food Service Production, Food Sanitation, POS Systems Management, Time Management, Organization
Rochester, New York, United States · On-site
$16/hr–$22/hr
Essential Duties & Responsibilities Washes produce, cuts ingredients, and prepares hot and cold foodsEnsures all food is of satisfactory quality and quantity, and is prepared, served, and stored at proper temperatures an…
Skills: Culinary techniques, Food safety, Time management, Organization, Multi-tasking
Rochester, New York, United States · Hybrid
$36/hr–$40/hr
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Marketing Assistant to join our grow…
Skills: Commercial Lines Insurance, Account Marketing, Risk Analysis, Underwriting Criteria, Policy Rating
Rochester, New York, United States · On-site
$16/hr–$17/hr
Essential Duties & Responsibilities Washes produce, cuts ingredients, and prepares hot and cold foodsEnsures all food is of satisfactory quality and quantity, and is prepared, served, and stored at proper temperatures an…
Skills: Culinary Techniques, Food Safety, Time Management, Organization, Multi-tasking
Rochester, New York, United States · On-site
$16/hr–$17/hr
Essential Duties & Responsibilities Processes transactions quickly and accurately, following established cash handling proceduresProvides excellent service in a friendly, sincere, and courteous mannerMaintains cleanlines…
Skills: Cash Handling, Point Of Sale Systems, Customer Service, Time Management, Organization
Rochester, New York, United States · On-site
$50k–$55k/yr
Company Description ForTec Medical is an industry leader, dedicated to improving patient health. Our Mission is to improve patient health and healthcare by delivering innovative surgical technologies on demand. ForTec’s …
Skills: Surgical Technology Operation, Equipment Calibration, Sterilization, Customer Service, Problem Solving
Rochester, New York, United States · Hybrid
$20/hr–$22/hr
Order Entry Specialist Full Time | Hybrid/ Onsite | Rochester, NY Salary Range: $20.00/ hr - $22.00/ hr Pay Transparency: Compensation may vary outside of this range depending on a number of factors, including a candidat…
Skills: Data Entry, Critical Thinking, Problem Solving, Attention To Detail, Organizational Skills
Rochester, New York, United States · On-site
$19/hr–$22/hr
Job Title: Medical Secretary Reports To: Practice Administrator Department Administrative Classification: Non-exempt Category: Full-time Location: LIGS Summary: Under the direction of the Practice Administrator, the Medi…
Skills: Multi-tasking, Attention to detail, Customer service, Interpersonal skills, Verbal communication
Rochester, New York, United States · On-site
$65k–$100k/yr
At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member o…
Skills: Consultative Selling, Customer Engagement, Needs Assessment, Lead Generation, Relationship Management
Rochester, New York, United States · On-site
$26/hr–$43/hr
Overview: The Commercial Deposit Support Specialist (DSS/CDSS) serves as a central point of contact, delivering exceptional support to ensure seamless management and servicing of commercial deposit accounts. This role re…
Skills: Commercial Deposit Servicing, Account Maintenance, BSA/AML/KYC Compliance, Treasury Management, Risk Management
Rochester, New York, United States · On-site
$64k–$96k/yr
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll …
Skills: People Leadership, Coaching, Cash Management, Inventory Control, Loss Prevention
Rochester, New York, United States · On-site
$18/hr–$24/hr
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Inventory Management, Medication Preparation, Customer Service, Triage, Patient Confidentiality
Rochester, New York, United States · On-site
$62k–$69k/yr
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position. Join our team today and let’s create a welcoming a…
Skills: Retail Management, Leadership, Merchandising, Recruiting, Staff Training
Rochester, New York, United States · Hybrid
$65k–$80k/yr
High performers deserve a high-performance culture and a state-of-the-art headquarters. First American is proud to offer its colleagues outstanding compensation & benefits, including 401(k) match, a free on-site gym, pai…
Skills: Technical Support, Troubleshooting, Hardware Deployment, Software Installation, Helpdesk Management
Rochester, New York, United States · On-site
$17/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Order Entry, Medication Dispensing, Dosage Calculation, Customer Service, Patient Record Management
Rochester, New York, United States · On-site
Lattimore Physical Therapy is seeking an experienced medical secretary looking to cover in our 35 fast-paced private practices. The candidate must be a team player who is dependable, and hard-working. The Position: The r…
Skills: Organizational Skills, Written Communication, Verbal Communication, Emotional Intelligence, Patient Scheduling
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The role focuses on enhancing the branch customer experience through digital engagement, lobby management, and accurate financial transaction processing. It also involves managing operational activities such as vault and ATM maintenance while adhering to compliance and risk controls.
Candidates must have a high school diploma or GED and at least 6 months of customer service experience, including cash handling or data entry. Proficiency in internet technology and strong interpersonal communication skills are required.
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.
Accurately balance and process customer transactions efficiently following Bank Policy.
Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.
Transition identified sales opportunity and provide introduction to appropriate banking partner.
Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).
Process customer/account maintenance accurately.
Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.
Not Applicable
High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized
Proven time management skills
Proven prioritization skills
Proficient with internet user-level technology
Bilingual based on branch needs
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
There are currently 502 open customer service & support positions in Rochester, NY listed on Clera. New openings are added daily as companies post roles.
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