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Skills: Medical billing, Medical coding, Patient advocacy, Insurance verification, Patient education
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H&R Block
Tax Professional - Franchise Location
Reston, Virginia, United States · On-site
Senior
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Goel & Anderson, LLC
Administrative Assistant
Reston, Virginia, United States · On-site
Mid level
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Goel & Anderson, LLC
Administrative Assistant (Part-Time)
Reston, Virginia, United States · On-site
Entry level
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Full-time
high school
Posted 25d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
The Patient Care Coordinator serves as a medical liaison between patients, the practice, and insurance providers to manage appointments, referrals, and billing. They also provide educational materials and connect patients with necessary community support services.
Requirements
Candidates must have a high school diploma or equivalent and at least two years of relevant experience in medical billing, coding, or patient advocacy. Proficiency in Microsoft Office and strong verbal communication skills are required.
Full job description
Overview
Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, affiliated with McKesson Specialty Health and US Oncology, a leader in cancer care, is seeking an experienced full time Patient Care Coordinatorfor our Reston office.
SCOPE: Under direct supervision, serves as the patients medical liaison among the practice, hospital, support services, and payors. Relies on instructions and pre-established guidelines to perform the functions of the job. Learns how to appropriately apply department procedures & policies. Escalates issues to supervisor for guidance. Performs a wide variety of tasks. A certain degree of creativity and latitude is required. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Prior to a patients first appointment, contacts or meets with patient to obtain basic chart information (diagnosis, referring physician, personal data, insurance, etc). Asks patient questions regarding medical style in order to match with Network physician style (or bed side manner). Inquires about patients family, medical, social services needs.
-On behalf of the patient, coordinates physician referrals, schedules oncology related medical appointments within and outside the practice, resolves insurance billing and coding issues, contacts agencies. Ensures accurate document is in the medical chart.
-Responsible for insurance verification and eligibility, assessment of patient financial requirements, educating patients on insurance benefits and co-payments. Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. May assist patients with obtaining financial resources.
-Provides educational materials to patient and family. Updates, orders and maintains patient education materials including brochures, videos, and teaching materials.
-Refers patient or family members to agencies and services such as housing, transportation, pharmaceutical needs, beauty supplies (wigs), prosthesis, counseling, etc. Networks within the community to learn about and maintain an agency & services resource list.
-Researches and responds to routine inquiries in a timely and professional manner. Requests assistance from more senior coworkers & supervisor to resolve non-routine issues.
Qualifications
MINIMUM QUALIFICATIONS: High School diploma or equivalent required. Some college preferred. At least two (2) years of directly related experience such as medical coding or billing, patient advocate, or social services, required. Must demonstrate the ability to verbally articulate information and questions with others in order to perform responsibilities effectively. Must be personable. Proficiency with computer systems, medical billing systems, and MicroSoft Office Outlook & Word, required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and occasionally required to reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a clinical environment and requires frequent interaction with staff, patients and the public. Work may require minimal travel by automobile to other USON buildings.
Join us at Virginia Cancer Specialists, where meeting and exceeding the needs of our patients is our primary goal! The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Related keywords
Patient Care CoordinatorOncologyMedical BillingMedical CodingInsurance VerificationPatient AdvocacyClinical EnvironmentReferralsMicrosoft OutlookMicrosoft WordHealthcarePatient LiaisonFinancial ResourcesComplianceCode of Ethics
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home. Through The Network, these independent doctors come together to form a community of shared expertise and resources dedicated to advancing local cancer care and to delivering better patient outcomes. The Network provides doctors with access to coordinated resources, best business practices, and the experience, infrastructure and support of McKesson. This collaboration allows the doctors in The Network to focus on the health of their patients, while McKesson focuses on the health of their practices. Together, The Network and its affiliated physicians are committed to the success of independent practices, everywhere. For more information, visit www.usoncology.com.
Offices: 10101 Woodloch Forest Dr, The Woodlands, TX 77380, US
Healthcare Oncology PharmacyTest and MeasurementHealth CareCommunitiesConsultingEducationOncologySEOMedicalAdvertising
How many Customer Service & Support jobs are open in Reston, VA right now?
There are currently 267 open customer service & support positions in Reston, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Reston, VA?
Companies currently hiring include Comstock Companies, Albertsons Companies, Domino's, CACI International Inc, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Reston, VA?
Yes — 36 of the 267 open customer service & support positions offer remote or hybrid work (15 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Reston, VA?
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