This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and pro…
Skills: Service Desk support, Network infrastructure monitoring, Server infrastructure monitoring, Troubleshooting, Data telecommunications
Overview The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order. What We Stand …
About AEG: At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve. You'll join a team that: Invests in lead…
Skills: Patient Care Coordination, Front Desk Operations, Schedule Optimization, Insurance Verification, EMR Management
Job Title: Audio-Video Technician – CRADLE Position Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type…
Skills: Audio-Visual support, Video conferencing, Microsoft Teams, Zoom, Crestron
Job Title: Audio-Video Technician – CRADLE Position Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type…
Skills: Audio-Visual support, Microsoft Teams, Zoom, Video conferencing, Live streaming
Right of Way Agent II / Customer Outreach Specialist II
Reston, Virginia, United States · Hybrid
Mid level$220M raised
Short Description Bowman has an opportunity for a Right of Way Agent II / Customer Outreach Specialist II to join our team on a hybrid basis in Manassas, VA. At Bowman, we believe in creating opportunities for aspiring p…
Skills: Right-of-way acquisition, Real estate negotiation, Title research, Easement acquisition, Land acquisition
Job DetailsJob Location: Washington DC - Reston , VA 20190Salary Range: $70,000.00 - $130,000.00 Salary/yearTravel Percentage: Road WarriorCTI has been a leading audiovisual provider since we began in 1988, and from the …
Skills: Audio-visual integration, System installation, Troubleshooting, Preventative maintenance, System configuration
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators…
Skills: Product Management, Product Strategy, People Management, AI Application, Customer Experience
Client Relationship Officer - Commercial Admin Total Bank
Reston, Virginia, United States · On-site
$60k–$70k/yr
Mid level$260M raised
SUMMARY: The Client Relationship Officer supports the line of business by providing exceptional service and operational support to associates and clients. This role manages client requests, facilitates account operations…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Task delegation, Food preparation
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Phlebotomy, Venipuncture, Capillary techniques, Specimen collection, Data entry
Overview We’re looking for a passionate and motivated Supervisor to help lead a dynamic team in delivering exceptional guest experiences in a fun, fast-paced environment. As a Supervisor, you’ll play a key le…
Skills: Leadership, Customer service, Team management, Operations management, Staff training
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. As a Concie…
Skills: Customer Service, Communication, Time Management, Multitasking, Microsoft Office
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relation…
Skills: Food and Beverage Service, Customer Service, POS System, Service Recovery, Communication Skills
Assistant Director, Workplace Experience - Reston College Board - Global Strategy & Talent Location: This is an on-site role and requires the candidate to work from College Board's Reston, Virginia office 5 days per week…
Job Overview The Maintenance Mechanic requires technical, and administrative skills necessary to operate and maintain our properties. The primary focus of this position centers on providing high levels of customer servic…
Skills: Building Maintenance, Plumbing, Electrical Systems, Mechanical Systems, Customer Service
Limpieza Exterior Part-Time (Sabado y Domingo 3PM-10PM)
Reston, Virginia, United States · On-site
Entry level
Descripción General del Puesto: El Portero es responsable de mantener la limpieza en las áreas comunes de los sitios asignados. Sus funciones incluyen el mantenimiento general, como lavado a presión, limpieza de ventanas…
Skills: Pressure Washing, Window Cleaning, Waste Collection, Time Management, Communication
The Support Engineer III role is a technical leader within the Support Department, reporting to the Manager of Support. This role is responsible for escalation support, administration of key systems, and providing leader…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$89k–$140k/yr
Full-time
Medical coverage, Dental coverage, Vision coverage, 401(k) plan, Tuition reimbursement program, Paid Time Off
Posted 38d ago
Apply by Nov 5
~40 hrs/week
Responsibilities
The Service Desk Officer provides Tier 1 technical support for IT infrastructure, including monitoring network and server systems. They also perform initial troubleshooting, process routine work orders, and act as a liaison between end users and senior technical staff.
Requirements
Candidates must possess a TS/SCI clearance with polygraph and be 8140 compliant (IAT Level 2). Excellent communication skills and experience with general information technology are required, while specific experience with Windows, Linux, and ticketing systems is desired.
Full job description
This position requires office presence of a minimum of 5 days per week and is only located at customer's site.
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
AT&T has an opening for a Service Desk Officer for the TAC2O program. This position will be providing managed IT support of SAP-IT systems for high-priority defense intelligence collection needs.
Job Duties/Responsibilities:
Work is technical in nature providing Tier 1 Service Desk support for TAC2O customers from telephone, email and ticketing system requests in support of a customer's mission-oriented IT infrastructure.
The Service Desk Officer monitors Network and Server Infrastructure, performs initial troubleshooting on data telecommunications equipment plus the supporting applications and services.
Requires Tier 1 troubleshooting and problem solving using on-the-job experience, documentation, knowledge bases and deployed network and IT management tools.
Candidate will serve as liaison between the end users / customers and senior technical staff if problems are escalated.
The Service Desk Officer processes routine customer work orders such as installing software, managing software licenses and adding system accounts.
This job requires responsiveness and courtesy in customer interactions.
Required Clearance:
TS/SCI with poly (#tssci) (#polygraph)
Required Qualifications:
Education requirements are flexible depending on experience.
The following skills / prerequisites are required:
Excellent verbal (Phone customer interaction skills) and written communication skills.
Experience with general information technology.
Willingness to work in Northern Virginia (Reston)
Ability to work both as part of a team and independently.
Must be 8140 compliant (IAT Level 2) and capable of obtaining necessary Computing Environment (CE) training or certification.
Desired Qualifications:
Experience with Active Directory, creating and modifying user accounts.
Experience with MS Windows, Linux Administration.
Experience using ServiceNow or other ticket-tracking system.
Our Service Desk Officer's earn between $89,200- $140,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
Weekly Hours:
40
Time Type:
Regular
Location:
Reston, Virginia
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.
Related keywords
Service DeskTier 1 SupportSAP-ITNetwork InfrastructureServer InfrastructureTroubleshootingTelecommunicationsTS/SCIPolygraph8140 CompliantIAT Level 2Active DirectoryMS WindowsLinuxServiceNowTicketing System
We understand that our customers want an easier, less complicated life.
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With you.
Our people, and their passion to succeed, are at the heart of what we do. Today, we’re poised to connect millions of people with their world, delivering the human benefits of technology in ways that defy the imaginable.
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We provide in some of our posts links to articles or posts from third-party websites unaffiliated with AT&T. In doing so, AT&T is not adopting, endorsing or otherwise approving the content of those articles or posts. AT&T is providing this content for your information only.
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How many Customer Service & Support jobs are open in Reston, VA right now?
There are currently 267 open customer service & support positions in Reston, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Reston, VA?
Companies currently hiring include Comstock Companies, Albertsons Companies, Domino's, CACI International Inc, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Reston, VA?
Yes — 36 of the 267 open customer service & support positions offer remote or hybrid work (15 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Reston, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.