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Part-time
Competitive benefits
Posted 85d ago
Apply by Jun 18
~40 hrs/week
Responsibilities
The Supervisor will lead daily restaurant operations, manage team performance, and ensure high-quality guest service. They are responsible for training staff, monitoring inventory, and maintaining a safe, inclusive work environment.
Requirements
Candidates must have prior experience in the food and beverage industry and previous supervisory experience. The role requires the physical ability to stand for long periods and lift up to 20 lbs, along with strong communication skills.
Full job description
Overview
We’re looking for a passionate and motivated Supervisor to help lead a dynamic team in delivering exceptional guest experiences in a fun, fast-paced environment.
As a Supervisor, you’ll play a key leadership role—guiding daily operations, supporting team members, and ensuring that each guest feels welcomed and cared for. You'll foster a positive work culture rooted in teamwork, quality, and outstanding service.
Responsibilities
Lead and inspire team members to deliver outstanding customer service.
Oversee daily operations to ensure a smooth and efficient workflow.
Train new team members and provide continuous coaching and feedback.
Foster a welcoming and inclusive atmosphere for both guests and staff.
Maintain high-quality standards to ensure products are prepared to perfection.
Monitor inventory levels and place orders as needed to meet demand.
Collaborate with management to implement new initiatives and improvements.
Address guest feedback and concerns promptly to ensure a positive experience for all.
Uphold health and safety guidelines to maintain a clean and safe environment.
Cultivate a positive and respectful work culture that promotes teamwork and excellence.
Qualifications
Experience in food and beverage.
Experience as a supervisor.
An amazing work ethic.
Ability to stand and walk for extended periods (up to 6–8 hours).
Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
Reach, bend, and stoop occasionally.
Use hands and arms to operate reservation systems and phones.
Clear verbal communication skills and ability to interact with guests in a busy environment.
Ability to remain calm and composed while multitasking in a fast-paced setting.
Who We Are:
Makers Union was created with inclusiveness at its core, reimagining the modern pub experience. It features craveable, locally sourced food and drinks from regional breweries, distilleries, roasters, and wineries. The fun and approachable menu blends classic favorites with globally inspired dishes that reflect the local diversity of the area. Designed for versatility, Makers Union is a welcoming space for everything from watching a game or rolling solo to socializing with friends or dining with family.
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
Related keywords
SupervisorFood and BeverageRestaurant OperationsTeam LeadershipCustomer ExperienceInventory ControlStaff CoachingHospitalityHealth and SafetyInclusive CulturePub ManagementThompson Hospitality
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Offices: 1741 Business Center Drive, Suite 200, Reston, Virginia 20190, US
Contracted ServicesFood & BeverageRetaurants & Retailand Facility ServicesRetailFood and BeverageTravel
How many Customer Service & Support jobs are open in Reston, VA right now?
There are currently 267 open customer service & support positions in Reston, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Reston, VA?
Companies currently hiring include Comstock Companies, Albertsons Companies, Domino's, CACI International Inc, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Reston, VA?
Yes — 36 of the 267 open customer service & support positions offer remote or hybrid work (15 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Reston, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.