Reims, Grand Est, France · Remote Solely
$180k–$190k/yr
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: People Leadership, Customer Onboarding, Project Management, Hospitality Technology, Strategic Planning
Reims, Grand Est, France · Remote OK
Our mission is to transform how people and machines work together to push the boundaries of human productivity. A leader in Industrial AI, Augury helps the world’s manufacturers leverage real-time production insights to …
Skills: Reliability Engineering, Maintenance Operations, Vibration Analysis, Customer Relationship Management, Precision Maintenance
Reims, Grand Est, France · On-site
Murfy apporte un souffle nouveau sur le marché du gros électroménager. Notre mission ? Rendre la réparation d’appareils hors garantie une solution simple et accessible. Ce que nous proposons : ✅ Un forfait réparation à p…
Skills: Major Appliance Repair, Maintenance, Diagnostics, Customer Service, Technical Troubleshooting
Reims, Grand Est, France · On-site
$2k–$2k/mo
Description de l'entreprise Coiff&Co c’est plus de 30 ans d’expérience et 400 salons en Europe. Un concept au design pop et coloré qui propose des services performants et rapides, à des prix malins pour toute la famille.…
Skills: Haircutting, Hair Styling Techniques, Customer Service, Interpersonal Skills, Artistic Sense
Reims, Grand Est, France · On-site
$2k–$2k/mo
Description de l'entreprise Saint Algue, c’est plus de 40 ans de beauté au sein de 300 salons en France. Naturellement moi, la signature de la marque, prend pleinement sa signification dans cet univers chaleureux et accu…
Skills: Haircutting, Hair Styling Techniques, Customer Service, Interpersonal Skills, Listening
Reims, Grand Est, France · Remote Solely
$140k–$180k/yr
What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. F…
Skills: Global Support Leadership, AI-Assisted Support, Crisis Management, Escalation Handling, CSAT Improvement
Reims, Grand Est, France · Remote OK
Due to team expansion and product growth, we are looking for an Anti-Fraud Specialist with strong analytical skills to effectively develop and implement the product according to the company’s strategic goals and customer…
Skills: Data Analysis, Risk Management, Anti-Fraud Measures, Financial Market Analysis, MS Excel
Reims, Grand Est, France · On-site
We are rapidly growing and expanding our teams, and we are looking for a motivated Funding Specialist to join our Back Office department. Requirements: Knowledge of Excel, Google Sheets Confident PC skills Strong analyti…
Skills: Excel, Google Sheets, Analytical Skills, English Proficiency, Transaction Processing
Reims, Grand Est, France · Remote OK
Due to team expansion and product growth, we are looking for a Risk Operation Specialist with strong analytical skills to effectively develop and implement the product according to the company’s strategic goals and custo…
Skills: Risk Management, Financial Analysis, Anti-fraud Measures, MS Excel, SQL
Reims, Grand Est, France · On-site
$2k–$2k/mo
A propos de l'offre : Carrefour se réinvente au quotidien pour permettre à chacun de mieux manger : plus sain, plus local, plus responsable. Leader mondial de la distribution, nous sommes engagés pour la diversité, la RS…
Skills: Customer Service, Stock Management, Hygiene Control, Product Labeling, Merchandising
Reims, Grand Est, France · On-site
$55k–$70k/yr
Company Introduction: Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based aroun…
Skills: Problem Solving, International Regulations, Import and Export Requirements, Dangerous Goods Certification, Logistics Coordination
Reims, Grand Est, France · On-site
$36k–$45k/yr
Company Introduction: Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based aroun…
Skills: Logistics Coordination, Customer Communication, Problem Solving, International Documentation, Airway Bill Management
Reims, Grand Est, France · Remote Solely
Pourquoi viva.com ? Viva.com, est la première banque européenne à destination des entreprises à avoir révolutionné l'acceptation des paiements omnicanaux en proposant l'émission de cartes, des prêts et des comptes de dép…
Skills: Communication Skills, Sales Skills, Negotiation Skills, Organizational Skills, Customer Support
Reims, Grand Est, France · On-site
Depuis plus de 50 ans, Pénélope réinvente l’accueil et l’hospitality avec professionnalisme et sourire. Vous aimez le service, relever de nouveaux défis et progresser ? Rejoignez la #TeamPénélope et développez vos talent…
Skills: Interpersonal Skills, English (A2-B1), Microsoft Office Suite, Reception Management, Phone Handling
Domino'sReims, Grand Est, France · On-site
Job Description Customer service reps and delivery drivers. Job Category Org: Store Customer Service Rep
Skills: Customer Service, Delivery
Reims, Grand Est, France · On-site
Entreprise 🎯 Mission spéciale FOIRE AUX VINS – Septembre 2026 🍷 Pour une grande Enseigne Premium, Impact Sales & Marketing, filiale du groupe MARVESTING recrute des : Conseillers Vins / Cavistes / Sommeliers / Œnologue…
Skills: Wine Knowledge, Food and Wine Pairing, Customer Service, Wine Tasting, Sales Boosting
Reims, Grand Est, France · On-site
EQUIPIER MAGASIN H/F BIENVENUE CHEZ ELECTRO DEPOT 👋 On n’est pas là pour parler de nous mais on se présente rapidement. Nous sommes plus de 2000 coéquipiers et coéquipières motivés (prêt.e à retenir tous les prénoms ?) …
Skills: Customer Service, Inventory Management, Cashiering, After-Sales Service, Merchandising
Reims, Grand Est, France · On-site
We are looking for a technical Head of Corporate IT who is ready to take full ownership of the corporate infrastructure strategy, budget management, and the transformation of access and security processes. In this role, …
Skills: IT Infrastructure Management, Budget Management, Vendor Management, Identity & Access Management (IAM), ITSM
Reims, Grand Est, France · On-site
Description de l'entreprise Avec plus de 4 400 collaborateurs, SMABTP assure pour l’ensemble de leurs besoins en assurance plus de 180 000 clients et sociétaires : entreprises, professionnels, artisans, dirigeants, parti…
Skills: Risk Assessment, Prevention Missions, Technical Consulting, Damage Examination, Cost Evaluation
Reims, Grand Est, France · On-site
$26k–$28k/yr
Leader dans notre secteur, Precia Molen Service, est une filiale du groupe PRECIA MOLEN, entreprise familiale française, présente au niveau national et international, et spécialisée depuis plus de 75 ans dans la concepti…
Skills: Administrative Management, Scheduling, Logistics Management, Customer Relations, Billing
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Lead and scale the mid-market onboarding function, guiding customers from contract signature to go-live and transition to Account Management. Establish standardized frameworks, metrics, and staffing plans to ensure high deployment quality and customer satisfaction.
Requires 7+ years of experience in hospitality or hospitality technology with a proven track record of leading customer-facing implementation teams. Must possess strong project management skills and the ability to operate between high-level strategy and hands-on execution.
What Makes Us Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.
How You'll Make an Impact:
As Global Director, Mid-Market Onboarding, you will own and scale the onboarding function for Cloudbeds' fastest-growing and most complex customer segment. You'll lead the team responsible for guiding mid-market customers from contract signature through go-live, adoption, and a clean transition to Account Management. You'll build the frameworks, standards, metrics, and team capability that make that experience world-class and repeatable at scale.
You'll inherit a team of dedicated ICs and leads that have been experimenting with new ways to support these customers and improve their experience. Your charter is to get leadership in place and be maniacal about customer experience while building the project-management rigor that complex mid-market deployments demand. You'll be measured on onboarding velocity, deployment quality, customer satisfaction, and the long-term retention impact of a strong start.
Our Onboarding Team:
Our team is passionate about delivering exceptional customer experiences and helping hoteliers succeed with Cloudbeds from day one. We build together with a test-and-learn mindset that encourages innovation, collaboration, and continuous improvement. Every team member is valued and empowered to share feedback, ideas, and insights so we can learn, grow, and improve both as individuals and as a team. Leaders who thrive here are proactive communicators, collaborative problem-solvers, and true customer advocates who enjoy navigating complexity while building the systems and people that scale it.
What You Bring to the Team:
What Sets You Up for Success:
Bonus Skills to Stand Out:
Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $160,000 and $190,000 USD. Please note that we maintain high flexibility, and packages above this range will be considered. (The salary is only for US-based candidates).
#LI-SD1
What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Company Awards to Check Out!
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
#LI-REMOTE
Powering the world's most ambitious hoteliers
Cloudbeds is the hospitality management system built for ambitious hoteliers who demand more. The Cloudbeds platform unifies operations, distribution, guest experience, and revenue marketing, giving operators a breadth of tools to capture demand, grow direct bookings, optimize pricing, maximize upsell revenue, and act on real-time intelligence within a single system. Designed to scale with independent hotels, large hotel groups, and multi-property portfolios, Cloudbeds is trusted by tens of thousands of properties in more than 150 countries. Founded in 2012, Cloudbeds is recognized as a top Hotel Management System, PMS, and Channel Manager — and Best Place to Work — by Hotel Tech Report for eight consecutive years.
Offices: 3033 Fifth Avenue, Suite 100, San Diego, California 92103, US · Rua Claudio Soares, 71, Conjunto 717, Pinheiros, São Paulo, SP 05422-030, BR · 157 Thomas Street, Dublin, IE
There are currently 85 open customer service & support positions in Reims, France listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Netto, JustMarkets, Accor, AmRest, Domino's, among others. Browse the listings above to see every active employer.
Yes — 18 of the 85 open customer service & support positions offer remote or hybrid work (13 remote, 5 hybrid).
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