Reims, Grand Est, France · On-site
About the role: As the Director of Customer Success, you will hire, oversee, and support a team of Customer Success Managers, ensuring they have the tools, processes, and strategies needed to drive client success and max…
Skills: Customer Success Management, Team Leadership, Revenue Growth, Programmatic Advertising, DSP Strategy
Reims, Grand Est, France · On-site
$13/hr–$13/hr
Avec plus de 4.7 millions de membres et plus de 1650 clubs, Basic-Fit est leader du Fitness en Europe. En France, Basic-Fit poursuit sa politique de développement soutenue et recrute pour son club de Croix rouge , un Age…
Skills: Customer service, Sales, Communication, Cleaning, Facility maintenance
Reims, Grand Est, France · On-site
Description de l'entreprise Connaissez-vous le Mercure Reims Parc des Expositions et ses 101 chambres ? Bien plus qu’un hôtel, nous proposons un véritable lieu de vie avec une restauration de qualité, des espaces de trav…
Skills: Mixology, Cocktail Preparation, Customer Service, Upselling, Bar Techniques
Reims, Grand Est, France · On-site
Description de l'entreprise Connaissez-vous le Mercure Reims Parc des Expositions et ses 101 chambres ? Bien plus qu’un hôtel, nous proposons un véritable lieu de vie avec une restauration de qualité, des espaces de trav…
Skills: Bartending, Cocktail preparation, Customer service, Sales, Upselling
Reims, Grand Est, France · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Customer service, Upselling, Table service, Cash handling, Team collaboration
Reims, Grand Est, France · On-site
Depuis plus de 50 ans, Pénélope réinvente l’accueil et l’hospitality avec professionnalisme et sourire. Vous aimez le service, relever de nouveaux défis et progresser ? Rejoignez la #TeamPénélope et développez vos talent…
Skills: Reception, Telephone communication, Email management, Mail handling, Access badge management
Reims, Grand Est, France · On-site
Depuis plus de 50 ans, Pénélope réinvente l’accueil et l’hospitality avec professionnalisme et sourire. Vous aimez le service, relever de nouveaux défis et progresser ? Rejoignez la #TeamPénélope et développez vos talent…
Skills: Reception, Telephone communication, Email management, Mail management, Access badge management
Reims, Grand Est, France · Hybrid
About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infras…
Skills: SOP development, SLA management, KPI tracking, Team leadership, Cross-functional coordination
Domino'sReims, Grand Est, France · On-site
Job Description Customer service reps and delivery drivers. Job Category Org: Store Customer Service Rep
Skills: Customer Service, Delivery
Domino'sReims, Grand Est, France · On-site
Job Description Customer service reps and delivery drivers. Job Category Org: Store Customer Service Rep
Skills: Customer Service, Delivery
Reims, Grand Est, France · Remote OK
Our client Call Power is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming…
Skills: Customer support, Live chat, Email support, Account verification, Problem-solving
Reims, Grand Est, France · On-site
Description de l'entreprise M comme METRO France : nous avons tous un rôle à jouer dans le développement de notre entreprise. Venez révéler le M qui est en vous ! 1er fournisseur omnicanal de la restauration commerciale …
Skills: Sales, Customer relationship management, Team leadership, Merchandising, Inventory management
Reims, Grand Est, France · On-site
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe help…
Skills: CRM Management, Data Analysis, Campaign Optimization, Lifecycle Marketing, Retention Strategy
Reims, Grand Est, France · On-site
$12/hr–$12/hr
Chaque jour, venez répondre aux différents besoins de nos clients et ainsi participer à leur changement de vie ! Formé(e) par le Chef d'Equipe et accompagné(e) au quotidien par nos &eac…
Skills: Packing, Loading, Unloading, Customer Service, Cash Handling
Reims, Grand Est, France · On-site
$760/hr–$2k
Walter Learning, organisme de formation en alternance, recherche (un)e conseiller commercial pour une de ses entreprises partenaires. En tant que conseiller commercial, vos missions seront les suivantes : Anticiper, anal…
Skills: Customer Needs Analysis, Portfolio Management, Business Development, Sales Strategy, Quoting
Reims, Grand Est, France · On-site
$12/hr–$12/hr
Dans le cadre d’une nouvelle opération commerciale, nous recherchons des vendeurs et vendeuses passionnés par le running pour rejoindre notre réseau partout en France. Vous représenterez…
Skills: Sales, Customer Service, Product Demonstration, Running Gear Knowledge, Brand Representation
Reims, Grand Est, France · On-site
$2k–$3k/mo
Description du poste CE QUE VOUS FEREZ En tant que responsable de département, vous soutiendrez et encouragerez l'ensemble de votre équipe. En tant que leader, vous favoriserez une culture inclusive qui encourage la coll…
Skills: Retail management, Team leadership, Sales analysis, Customer service, Visual merchandising
Reims, Grand Est, France · Hybrid
About the company At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infras…
Skills: Demand Operations, Partner Onboarding, SOP Development, SLA Management, KPI Tracking
Reims, Grand Est, France · On-site
Responsabilités Production : Mise en place des différents ingrédients et préparation pour la cuisine Réaliser les préparations de la carte Installer les produits dans les vitrines libre-service Respecter les standards de…
Skills: Sushi preparation, Food hygiene standards, Inventory management, Customer service, Cashier management
Reims, Grand Est, France · On-site
Responsabilités Production : Mise en place des différents ingrédients et préparation pour la cuisine Réaliser les préparations de la carte Installer les produits dans les vitrines libre-service Respecter les standards de…
Skills: Food preparation, Customer service, Inventory management, Cash handling, Hygiene standards
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The Director of Customer Success will lead, mentor, and scale a team of Customer Success Managers to drive client success and revenue growth across the European market. They will oversee account health, optimize client engagement strategies, and collaborate closely with sales and AdOps teams to meet business objectives.
Candidates must have at least 6 years of experience in advertising technology or programmatic environments, including 3 years in a people management role. Strong analytical skills, excellent communication abilities, and a proven track record in managing high-priority client relationships are essential.
As the Director of Customer Success, you will hire, oversee, and support a team of Customer Success Managers, ensuring they have the tools, processes, and strategies needed to drive client success and maximize revenue. You will play a key role in improving team performance, optimizing client engagement, and scaling business growth through strong relationship management, performance optimization, and process improvements.
You will be responsible for growing current revenue alongside the sales and Adops teams by communicating and working with clients to identify and meet their business objectives, and ensuring success as they adopt a new platform. From training them on Bidease usage, DSP strategy, and optimization to strengthening client relationships, you’ll become an integral part of your client’s digital strategy.
Grow your app with ease
Bidease is a programmatic demand-side platform powered by advanced AI technology. We specialize in helping app marketers achieve their user acquisition and in-app retargeting goals through data-driven, fully managed advertising solutions. By combining best-in-class machine learning and neural networks, with a commitment to transparency and performance, we deliver measurable results that drive business growth. Our platform empowers marketers in high-growth markets to scale campaigns with precision, maximize ROI, and tap into new opportunities. With Bidease, customers experience ease, efficiency, and expert support at every stage of their advertising journey. For more information, visit www.bidease.com
Offices: 244 W 54th St, Suite 803, New York, NY 10019, US · 2F, 431, Teheran-ro, Gangnam-gu, Seoul, KR · Dubai Silicon Oasis, DDP, Building A2, Dubai, AE
There are currently 85 open customer service & support positions in Reims, France listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Netto, JustMarkets, Accor, AmRest, Domino's, among others. Browse the listings above to see every active employer.
Yes — 18 of the 85 open customer service & support positions offer remote or hybrid work (13 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
