Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client progra…
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$15/hr–$22/hr
Full-time
Posted 59d ago
~40 hrs/week
Responsibilities
Oversee retail field operations and lead a team of Field Marketing Representatives to ensure operational execution and sales performance. Combine leadership duties with active participation in direct sales and customer acquisition within retail locations.
Requirements
Candidates should be outgoing and personable with strong communication skills and a background in customer service or sales. Must be comfortable completing criminal and credit background checks.
Full job description
Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.
This is a dual-role position that combines frontline leadership responsibilities with active participation in direct sales and customer acquisition activities. The Market Leader is responsible for leading and supporting field teams while also participating in retail sales execution, promotional campaigns, and customer interactions as required by business needs.
Responsibilities
Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories
Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity • Conduct coaching, performance management, accountability discussions, and ongoing team development
Actively participate in direct sales, customer acquisition, and promotional execution within retail locations
Maintain operational reporting, coaching documentation, attendance tracking, and compliance records
Support recruitment, onboarding, training, and mentorship initiatives
Act as a liaison between field teams, store leadership, and management to support operational consistency
Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans
Support territory planning, workforce allocation, and promotional execution during high-volume periods
Build and maintain positive relationships with retail partners, store leadership, and internal management teams
Keys to success:
· Outgoing, personable, enjoys interacting with people
· Customer service or sales experience an asset
· Comfortable delivering key messages
· Strong listening and communication skills
· Work well independently and within a team
· Comfortable completing a criminal and credit background check
Compensation:
Base wage $15.35-$22/hr PLUS uncapped commission
Full-time schedule
Kognitive Core Values:
· Trust & Respect: Foster an environment built on trust and mutual respect, promoting open communication and collaboration.
· Commitment to Excellence: Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices.
· Growth Minded: Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.
· Solution Oriented: Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement.
· Dynamic & Fun: Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit.
We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know.
Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.
The industry leader in face-to-face retail sales programs. We recruit, train, coach and grow, retail sales specialists
Industry
Staffing and Recruiting
Company size
1,001-5,000 employees
Founded
2006
Headquarters
Toronto, Ontario
LinkedIn followers
30,716
Kognitive Sales Solutions is a leading Canadian provider of face-to-face sales, customer acquisition, and marketing services. We partner with top-tier clients to deliver tailored, data-driven campaigns that boost brand awareness and drive measurable growth. Our dynamic team is passionate about building meaningful customer connections through retail, event, and B2B environments. With a commitment to excellence, trust, and innovation, Kognitive helps businesses scale effectively while providing rewarding career opportunities across Canada.
Offices: 60 Atlantic Ave, Suite 200, Toronto, Ontario M6K 1X9, CA
Field MarketingSales and Acquisition ProgramsPromotional Staffing SolutionsCampus MarketingSamplingSales TrainingSales LeadershipCommercial Marketingand Sales SolutionsTraining
How many Customer Service & Support jobs are open in Regina, Canada right now?
There are currently 464 open customer service & support positions in Regina, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Regina, Canada?
Companies currently hiring include Shoppers Drug Mart, Loblaw Companies Limited, GTR Immigration - A division of GreenTech Resources Ltd,Canada, Global Elite Consultants, Bell Canada Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Regina, Canada?
Yes — 52 of the 464 open customer service & support positions offer remote or hybrid work (44 remote, 8 hybrid).
How do I apply for Customer Service & Support jobs in Regina, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.