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Full-time
professional certificate
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Coverage, 401K Retirement With Company Match
Posted 80d ago
~40 hrs/week
Responsibilities
Perform telecommunications and structured cabling installations, repairs, and hardware moves for customers. Lead subcontracted crews on larger projects and maintain company vehicle and tool inventory.
Requirements
Requires 5-10 years of structured cabling experience with proficiency in testing and terminating various cable types. Must have basic networking skills, a clean driving record, and the ability to perform light travel.
Full job description
General Summary of Position:
This position is for a telecommunications, structured cabling, and technology Field Service Technician. The job will consist of completing various cable runs, hardware moves, adds, changes and “smart hands” installations for Granite customers, primarily within a 50-mile service area radius. The technician will also be responsible for leading subcontracted crews on larger projects in the area. Company vehicle provided. Technician will directly report to a remote supervisor.
Duties and Responsibilities:
Communicate effectively with the NI team members and departments that schedule each service call
Complete basic structured cabling repairs and new installations according to industry standard practices
Smart Hands installations and maintenance with various technology platforms and changing SOW’s
Provide all required job and project deliverables within 24 hours or otherwise specified in an SOW
Keep company vehicle clean and serviced properly
Keep all materials & tools stocked. Accountability maintained through scheduled inventory counts.
Required Qualifications:
5-10 years structured cabling experience
Ability to tone and test copper wiring / analog dial tone
Ability to terminate and test Cat5e, Cat6, Cat6A cablings
Ability to terminate and test Coax cabling
Ability to patch and roll fiber
Laptop skills (Excel, Putty/Hyper Terminal for ability to allow remote session to engineer / NOC)
Wireless Knowledge (Ability to utilize Ekahua software)
Lift Certified
OSHA Certifications
A+ networking certification
Fiber certifications
Compensation Range: The compensation range for this position is $29/hour to $35/ hour and represents what Granite reasonably and in good faith expects to pay for this role at the time of posting. Final compensation will be determined based on several factors, including but not limited to experience, education, job related skills, and overall alignment with the role.
Qualifications
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
Granite is a dynamic and rapidly growing company serving the exciting and demanding Telecommunications market. 2018 EIS awardee. The success we have achieved to date has been the direct result of the outstanding team of people that make up our company. It is a team that is committed to satisfying customers by producing, and supporting high quality, cost effective telecommunications solutions.
We gain satisfaction from exceeding our customer expectations by doing the best possible job we can, and continuously improving what we do and how we do it. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporate phone service provider to multi-location companies through our scalable solutions, customized to manage all your local, regional and national locations. Through long-term commercial wholesale contracts, Granite offers dial-tone, infrastructure solutions, advanced data services, broadband, and security services to our customers at significant savings. Enjoy on-line location pre-qualification, order entry, order tracking and revenue reporting along with premier account managers.
Offices: 1 Heritage Dr, Quincy, Massachusetts 02171, US · 900 Circle 75 Parkway Southeast, Suite 450, Atlanta, GA 30339, US · 444 W Railroad Ave, West Palm Beach, Florida 33401, US · 1 Albion Rd, Suite 200, Lincoln, RI 02828, US · 530 5th Ave, Suite 305, New York, NY 10036, US
How many Customer Service & Support jobs are open in Quincy, MA right now?
There are currently 211 open customer service & support positions in Quincy, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Quincy, MA?
Companies currently hiring include State Street, Arbella Insurance Group, CVS Health, Domino's, H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Quincy, MA?
Yes — 25 of the 211 open customer service & support positions offer remote or hybrid work (11 remote, 14 hybrid).
How do I apply for Customer Service & Support jobs in Quincy, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.