Company Description FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci…
Company Description Technical Services Apprentice Preston, United Kingdom Full-time We’re looking for a Technical Apprentice to join our Building Envelope Technical Services team in Preston About Sika Sika is a specialty…
Competitive Pay | Bonus Scheme | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits You will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays S…
Skills: Sales, Customer service, Communication, Product knowledge, Relationship building
Team Member (Delivery) - Preston Capitol (N123460)
Preston, England, United Kingdom · On-site
$8/hr–$12/hr
Entry level
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Based at our contemporary head office and distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been established for over 150 years proudly serving communities across the north of England as supplie…
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Ambulance Care Assistant (ACA) Qualified- Patient Transport Service Preston
Preston, England, United Kingdom · On-site
Entry level
Ambulance Care Assistant We are looking for Qualified Ambulance Care Assistants to join our Patient Transport Team Base - Preston Pay- £12.71 per hour Hold a recognised Ambulance Care Assistant qualification Company pens…
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Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the comm…
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Mirpuri Group USA - PANDORA Jewelry Division
Store Manager - Preston (Full-Time, 18-Month Fixed-Term Contract)
Preston, England, United Kingdom · On-site
Senior
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefi…
About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We bel…
Skills: Business development, B2B sales, Relationship management, Negotiation, Commercial awareness
Role Title - Festive Retail Associate - Preston Deepdale - 30 hours per week Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence. Shift Pattern - 6 Tuesday, 6 …
Europcar Mobility Group At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respec…
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Role Title - Festive Retail Associate - Preston Fishergate - 30 hours per week Due to the nature of the role, please ensure you have access to your own vehicle and have a full driving licence. Shift Pattern - 6 Tuesday, …
Skills: Merchandising, Customer service, Visual merchandising, Stock management, Relationship building
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Skills: Leadership, Coaching, Sales, Customer service, Team development
Ambulance Care Assistant (ACA) - Patient Transport Services - North West
Preston, England, United Kingdom · On-site
Entry level
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Barista At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store&rsqu…
Skills: Customer service, Communication skills, Teamwork, Adaptability, Resourcefulness
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one an…
Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Sales Counter Assistant- Part Time Are you some…
Skills: Customer service, Order processing, Communication, Multitasking, Problem-solving
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Full-time
28 days holiday, 20% Staff discount, 50% In store uniform discount, Commercial bonuses, Commission-led bonuses, Long service awards
Posted 3h ago
~40 hrs/week
Responsibilities
The Supervisor will oversee daily store operations, manage a team of Sales Advisors, and drive commercial success through KPI monitoring and strategic planning. They are responsible for training staff, maintaining visual standards, and ensuring efficient stock control to meet business objectives.
Requirements
Candidates must have at least one year of experience in premium or luxury fashion retail, ideally in a supervisory capacity. Strong communication skills, a proven track record of hitting sales targets, and a passion for fashion are essential for this role.
Full job description
Company Description
FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections
An exciting opportunity has arisen for a talented Supervisor to join our Preston store and play a key role in its continued success.
Job Description
Whether it's prepping for floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Sales Advisors within your store, driving commercial success and contributing to company growth.
COMMERCIAL EXPERTISE
As part of the leadership team, support in driving the commercial success of the store and drive store performance
Identify key opportunities to enhance performance in line with current trends
Support the store leadership team in the implementation of strategic plans to achieve departmental goals and objectives
Analyse data and key performance indicators to make informed commercial decisions and drive KPIs
TEAM LEADERSHIP & MANAGEMENT
Be responsible for your department and team's performance
Lead and inspire your store team, providing guidance, coaching, and support.
Work closely with your Store Management team, acting on feedback and working towards targets and deadlines
Build lasting relationships with internal and external stakeholders
Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation
DEVELOPMENT
As part of the leadership team, support in driving the team's personal development and progression
Seek opportunities to drive your own personal development
Train coach and upskill the sales team to maximise opportunities for future progression within the business
OPERATIONAL EFFICIENCIES
Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
Use business communication tools to drive completion of tasks and ensure your team understands all key functions
Support the store manager to drive performance in line with retail priorities to meet business objectives
CONTROLS
Support the store manager in monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively
Demonstrate resilience to operational challenges, making effective decisions to drive solutions
Control stock movement, run accurate store audits, and implement visual standards to company guidelines
Qualifications
About You
We’re looking for a motivated and adaptable retail professional with a passion for premium fashion and delivering excellent customer experiences.
A calm and composed approach under pressure, with the ability to handle challenges and resolve issues effectively
A proactive problem-solver, able to think quickly and respond to customer and operational needs
A proud brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance
A confident communicator, comfortable engaging with colleagues, customers, and stakeholders
Qualifications & Experience
Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role
Proven ability to support, motivate, and guide team members in a fast-paced retail environment
Strong track record of achieving sales targets and delivering results
Good product knowledge, including brands, fashion trends, and materials
Understanding of retail operations, including merchandising, stock control, and loss prevention
Strong verbal and written communication skills, with the ability to build positive working relationships
Additional Information
The Rewards
Basic rate salary £31,450 per annum
28 days holiday a year, inclusive of bank holidays
20% Staff Discount across all Frasers Group Stores
50% in store uniform discount
Weekly/Monthly & Quarterly Commercial Bonuses
Commission-led bonuses across a wide range of products
Long Service awards
Discounted Gym membership
Excellent career development opportunities
We offer a wide range of Development Courses with National Qualifications
We are building the planet’s most admired and compelling brand ecosystem.
Industry
Retail
Company size
10,001+ employees
Founded
1982
Headquarters
London
LinkedIn followers
224,034
Total funding
$4.1B
Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse.
We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast.
We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores.
We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come.
We’re not sitting back – there’s no room for hesitation.
Offices: Academy House, 36 Poland Street, London , W1F 7LU, GB · Brook Park East Road, Shirebrook, England NG20 8RY, GB
How many Customer Service & Support jobs are open in Preston, United Kingdom right now?
There are currently 94 open customer service & support positions in Preston, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Preston, United Kingdom?
Companies currently hiring include Lancashire County Council, Greene King Brewery, Costa Coffee, DCK Group, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Preston, United Kingdom?
Yes — 6 of the 94 open customer service & support positions offer remote or hybrid work (0 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Preston, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.