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Full-time
high school
Posted 17h ago
~40 hrs/week
Remote in Prescott, Arizona, United States
Responsibilities
The representative will manage customer queries, process orders, and resolve complaints across multiple communication channels. They are also responsible for maintaining accurate records and managing a team of junior representatives.
Requirements
Candidates must have a high school diploma or equivalent and experience in customer support. Proficiency with computers and the ability to remain calm under pressure are essential requirements.
Full job description
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
How many Customer Service & Support jobs are open in Prescott, AZ right now?
There are currently 204 open customer service & support positions in Prescott, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Prescott, AZ?
Companies currently hiring include Costco Wholesale, DICK'S Sporting Goods, Domino's, Lowe's Companies, Inc., Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Prescott, AZ?
Yes — 9 of the 204 open customer service & support positions offer remote or hybrid work (4 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Prescott, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.