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Full-time
high school
Apartment rental discount, Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance
Posted 2d ago
~40 hrs/week
Responsibilities
The Maintenance Technician is responsible for maintaining the integrity of the community by completing service requests and performing preventative maintenance. This role also involves ensuring safety standards are met and providing exceptional customer service to residents and guests.
Requirements
Candidates should have at least one year of experience in apartment maintenance or a related trade and possess relevant certifications such as EPA, HVAC, and CPO. A valid driver's license, a basic set of hand tools, and the ability to work variable schedules including emergencies are required.
Full job description
What’s Your Purpose?
What You Will Do
At CWS, the Maintenance Technician’s primary responsibility is to enhance the integrity of the community, while maintaining exceptional customer service. This role is essential in keeping our community operating smoothly and according to safety standards. Expect a great amount of interaction with customers, residents and guests, therefore maintaining a high level of customer service is imperative to the success of this position.
CWS Values: You will embrace our core values and set an example to the team by demonstrating these values on a daily basis.
Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
What Your Day Consists Of
Prepare make-ready apartments
Complete service requests
Perform common area maintenance
Maintain inventory and shop organization
Participate in preventative maintenance program
Participate in resident satisfaction programs
Communicate with customers, residents, investors, vendors, leadership, and CWS team members
Participate in the CWS Risk Management and Safety Programs
What You Bring To Us
High school diploma or GED (preferred)
Minimum 1 year previous experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC (preferred)
Applicable certifications including but not limited to EPA, HVAC I & II, and CPO (required)
Possess a valid driver’s license and current automobile insurance (required)
Own basic set of hand tools (required)
Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English
Basic computer skills
Able to adhere to set and variable work schedules, including weekends and emergencies as required
Able to adhere to company policies, procedures, and practices
Able to establish and maintain effective working relationships
Able to maintain a professional and ethical atmosphere
Able to perform work responsibilities at locations other than “home” property
Able to travel within major metropolitan areas and may be required to attend company functions in other cities
Able to respond to emergency calls outside of normal business hours
What We Offer
At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees.
We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement, flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases.
You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.
Work Environment:
Work is performed throughout residential apartment communities, including occupied
units, vacant apartments, exterior grounds, and maintenance areas. Position regularly involves exposure to varying temperatures, noise, dust, fumes, chemicals, power tools, and moving mechanical equipment.
Physical Requirements:
Requires frequent physical activity including walking, standing, bending, kneeling, crouching, climbing ladders, and working in confined or elevated spaces. Regularly lifts, carries, pushes, or pulls tools, appliances, equipment, and supplies up to 50 pounds. Position involves exposure to varying weather conditions, maintenance equipment, chemicals, and other environmental conditions associated with property maintenance operations.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. The above statements are intended to describe the general nature and level of work being performed.
Since 1969, CWS has delivered exceptional living experiences for our customers. Over the years, our company has expanded and we’re proud to serve more than 60,000 residents and 800 team members across the country.
We believe our success is a product of staying true to who we were at the onset. As a result, our daily actions are designed to deliver on our purpose of “Enhancing Lives the CWS Way.” From the minute you join the CWS family, as a resident or team member, you’ll experience the difference. How?
We have a signature style which includes friendly team members, responsive service, well-designed floor plans, unique amenities, and spotless communities. We deliver on this by providing teams with the training they need and the perks, benefits, and balance they cannot live without.
Offices: 9606 N Mopac Expy, Austin, Texas, US · 5001 Spring Valley Rd, Dallas, Texas, US
Real EstateInvestment ManagementMultifamilyand Property ManagementConstructionResidentialRental PropertyConsultingReal EstateCivil Engineering
How many Customer Service & Support jobs are open in Plano, TX right now?
There are currently 1,526 open customer service & support positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Plano, TX?
Companies currently hiring include Starbucks, JPMorganChase, Samsung Electronics France, Domino's, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Plano, TX?
Yes — 137 of the 1526 open customer service & support positions offer remote or hybrid work (35 remote, 102 hybrid).
How do I apply for Customer Service & Support jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.