Petaling Jaya, Selangor, Malaysia · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Customer Experience, Inbound Calls, Outbound Calls, Email Support, Live Chat Support
Petaling Jaya, Selangor, Malaysia · On-site
Qualification & Experience: •Academic Qualifications: Preferably degree / diploma, credit in SPM English, Bahasa Malaysia and Mathematics •Experience : •Relevant sales experience is preferred but not essential •Age below…
Skills: Sales Performance, Customer Relationship Management, Cross Selling, Credit Screening, Customer Service
Petaling Jaya, Selangor, Malaysia · Hybrid
About the role The Marketing Support Executive is a role where you’ll support Vendor partners with aspects of their business. Given the nature of our company, it’s not a ‘creative’ marketing role, but it is a role where …
Skills: Partner Relationship Management, Strategic Marketing, Project Support, Client Liaison, Digital Marketing
Petaling Jaya, Selangor, Malaysia · On-site
We are seeking a Service Desk Engineer to provide first-level technical support for end users across desktop, laptop, VDI, and network environments. The successful candidate will be responsible for troubleshooting hardwa…
Skills: Technical Support, End User Computing, VDI, Active Directory, Network Troubleshooting
Petaling Jaya, Selangor, Malaysia · On-site
People Permanent Job Description Change how we work and shape life-changing careers We are looking for an exceptional PS&S Specialist to be part of our People Services and Solutions (PS &S) team while being hands-on in s…
Skills: HR Shared Services, Employee Lifecycle Management, ServiceNow, Workday, Case Management
Petaling Jaya, Selangor, Malaysia · On-site
To cordially receive all patients with or without appointment, which were directed from Main Lobby, A&E and Special Diagnostic Services.Ensure registration is made accordingly (patient demographic, preparation of forms a…
Skills: Patient Registration, Clinic Management, Appointment Scheduling, Patient Confidentiality, Customer Service
Petaling Jaya, Selangor, Malaysia · On-site
Digital Presales Tech Center Consultant - Storage This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to…
Skills: Technology Consulting, Technical Support, Customer Relationship Management, Systems Configuration, Troubleshooting
Petaling Jaya, Selangor, Malaysia · On-site
Digital Presales Tech Center Consultant - Storage This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to…
Skills: Technology Consulting, Technical Support, Customer Relationship Management, Systems Configuration, Troubleshooting
Petaling Jaya, Selangor, Malaysia · On-site
Digital Presales Tech Center Consultant - Storage This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to…
Skills: Technology Consulting, Technical Support, Customer Relationship Management, Systems Configuration, Troubleshooting
Petaling Jaya, Selangor, Malaysia · Hybrid
The Client Onboard Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid…
Skills: Documentation Review, Account Maintenance, Cash Products, Client Interaction, Data Analysis
Petaling Jaya, Selangor, Malaysia · Hybrid
About this Position Accountable for complex decision related supply and stock management activities without direct customer interaction, adopting customer centricity mindset within day-to-day interactions with stakeholde…
Skills: Stock Management, Customer Centricity, Supply Chain Management, Order-to-Cash Processes, SAP
Petaling Jaya, Selangor, Malaysia · Hybrid
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Workday HRIS, Application Support, Team Leadership, Incident Management, SLA Management
Petaling Jaya, Selangor, Malaysia · On-site
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldw…
Skills: Account Management, B2B Sales, Upselling, Cross-selling, Relationship Building
Tec D (Malaysia) Sdn. Bhd.Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: The primary purpose of the role is to ensure the smooth operation in two main domains: 1) Be responsible for monitoring and analyzing our entire supply chain system, IT infrastructure, and facilities, respon…
Skills: IT monitoring, Supply chain analysis, Incident management, Problem solving, Data analysis
Petaling Jaya, Selangor, Malaysia · On-site
$4k–$7k/mo
Key Responsibilities 1. Sales & Performance Management • Achieve and exceed monthly and annual sales targets. • Monitor KPIs such as conversion rate, average transaction value, and units per transaction. • Analyze sales …
Skills: Leadership, Team Management, Sales Management, Business Acumen, Communication
Tec D Distribution (Malaysia) Sdn. Bhd.Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: Designs, builds, installs and maintains test equipment and installs software used in the production and service areas. Troubleshoots, repairs and modifies electronic assemblies and sub-assemblies of complex …
Skills: Test equipment design, Software installation, Troubleshooting, Electronic assembly repair, Circuit board analysis
Tech Data Distribution (Singapore) Pte. Ltd.Petaling Jaya, Selangor, Malaysia · On-site
Job Purpose: This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. Responsibilities: Drives sales of resold services such as renewals, product support …
Skills: Inside sales, Contract renewal, Customer service, Communication skills, Interpersonal skills
Petaling Jaya, Selangor, Malaysia · On-site
- Handle customer calls - Work closely key account manager and handle sales order - B2B planning and send order to production team , delivery to end user. Working hours: Monday–Friday 8am to 5pm Location : Petaling Jaya …
Skills: Customer Service, Mandarin Speaking, Sales Order Management, B2B Planning, Production Coordination
Petaling Jaya, Selangor, Malaysia · On-site
Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives. Responsible as relief in abs…
Skills: Cash Management, Transaction Processing, Customer Service, Complaint Resolution, Banking Operations
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Provide world-class customer service via phone, email, and chat while meeting client KPIs and quality guidelines. Responsibilities include handling inquiries, resolving complaints, performing data research, and documenting customer interactions.
Candidates should have strong communication skills, computer literacy in Windows and Apple OS, and a typing speed of 30-35 WPM. Experience in customer service, sales, or technical support is preferred, along with the ability to work cyclical schedules.
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the best. After all, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics As a Teammate, you will receive inbound and/or place outbound calls. You will provide accurate and timely responses for inquiries coming through email and live chat support channels. You will filter content from the client's website. You will also perform data and research functions. You will provide support through known basic troubleshooting techniques. You will also manage and resolve customer complaints. You will identify and escalate priority issues. You will route calls to the appropriate resource, when necessary and also document all information on customer interaction according to standard operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management So, do you have what it takes to become a Teammate? Requirements:
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Digital Customer Experience. Trust & Safety. AI Services.
TaskUs delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, social media, financial services, healthcare, and beyond. We enable our clients to elevate their customer experience, protect their platforms, and grow their brands.
Offices: 1650 Independence Dr, New Braunfels, Texas 78132, US · 24th Street corner 7th Avenue, 17th Floor, Twenty Four Seven McKinley Building,, Taguig, Metro Manila 1634, PH · E. Aguinaldo Highway corner Nueno Avenue, 2F, Lumina Point, Imus, Cavite 4103, PH · 962 Aurora Blvd, Quezon City, National Capital Region, PH · 5 Apacible Street, Poblacion, Batangas 4200, PH
There are currently 293 open customer service & support positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., DKSH, CIMB BANK BERHAD, Grab, NTT DATA, Inc., among others. Browse the listings above to see every active employer.
Yes — 58 of the 293 open customer service & support positions offer remote or hybrid work (5 remote, 53 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
