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Part-time
21 days holiday plus bank holidays, Up to 6% contributory pension scheme, Training and development courses, Funding for qualifications and apprenticeships, Mentoring opportunities, Employee Assistance Programme
Posted 1d ago
Apply by Jul 24
~20 hrs/week
Responsibilities
The role involves driving membership sales by promoting facility products and services and conducting engaging tours for prospective customers. Additionally, the advisor will manage lead generation, maintain customer databases, and monitor competitor activity.
Requirements
Candidates should have 1-2 years of experience in sales, marketing, or account management, preferably within the leisure or fitness industry. Strong communication skills and the ability to work in a target-driven environment are essential.
Full job description
Location: Multiple locations - 5 leisure centres within 5 miles of Oxford city centre Salary: £29,323 (pro rata based on 20 hours per week) plus excellent benefits Schedule: Part-time, 20 hours per week across 3 or 4 days including Saturday or Sunday. The nature of the job may require work to be undertaken in the evening.
Ready to impact a better future?
Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team.
As a Membership Sales Advisor in our Contracts Commercial team, you’ll play a key role in promoting fitness and wellbeing within the community by driving membership sales and showcasing the value of our facilities. You’ll be part of a team that helps people lead healthier, more active lives.
In this role, your work has purpose in supporting individuals to access services that improve wellbeing while contributing to a positive impact on the community. You’ll build trust with customers, helping them find the right membership options and creating a welcoming environment where everyone feels encouraged to start or continue their fitness journey.
What you’ll do as a Membership Sales Advisor
You’ll be entrusted to:
Promote the centre’s products, services, and membership options to prospective customers
Conduct engaging tours of the facilities, showcasing services and benefits
Support lead generation activities and contribute ideas to grow membership
Drive sales performance to meet and exceed targets
Maintain and update the customer database accurately
Monitor competitor activity and local promotions to stay informed
Does this sound like you?
You’ll be a great fit for this role if you have:
1-2 years’ experience in either account management, business development, sales or marketing, ideally within leisure or fitness
Strong communication and interpersonal skills
Excellent organisation and time management skills
Confident working in a target-driven environment
Good IT skills
Vetting and checks:
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
#leisurejobs
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
Google Chrome is the preferred browser to access Serco careers website
We support the UK military and its partners by providing maintenance and facilities management services
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
2019
Headquarters
.
LinkedIn followers
13,528
We’re proud to support the UK military providing maintenance and facilities management services for the built estate and for service families’ homes on behalf of the Defence Infrastructure Organisation, which is part of the Ministry of Defence.
How many Customer Service & Support jobs are open in Oxford, United Kingdom right now?
There are currently 115 open customer service & support positions in Oxford, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Oxford, United Kingdom?
Companies currently hiring include BaxterStorey, VIVO Defence Services, Nuffield Health Tunbridge Wells Hospital, Howden Ireland, NIQ for Digital Commerce, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Oxford, United Kingdom?
Yes — 22 of the 115 open customer service & support positions offer remote or hybrid work (1 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Oxford, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.