About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organ…
Skills: Technical support, Windows server administration, Linux/UNIX, Active directory, Group policy
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Overview Do you enjoy leading others by providing an exemplary example and serving as a mentor? Does overseeing a fast paced team in a fast paced environment sound exciting? Do you have a passion for delivering an extrao…
Skills: Leadership, Customer service, Cash handling, Team supervision, Communication
Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Orlando, FL | Full-Time | In-Person Nonsense Hub is hiring a Customer Service & Sales Representat…
Skills: Customer service, Sales, Communication, Relationship building, Public speaking
Benefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Orlando, FL | Full-Time | In-Person Nonsense Hub is looking for a Marketing Assistant to join our…
ABM is seeking a dependable and detail-oriented Wheelchair Dispatcher at Orlando International Airport (MCO). The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to r…
Skills: Dispatching, Communication, Resource scheduling, Radio operation, Customer service
Concessions Food & Beverage Runner Starting at $17 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1560568. The advertised program is an AI…
Skills: Food delivery, Sanitation, Safety compliance, Customer service, Communication
Position Title: [[title]] Pay Range: Starting at $17 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1560688. The advertised program is an …
Skills: Cashiering, Cash handling, Customer service, Sales transactions, Food service
Position Title: [[title]] Pay Range: Starting at $20 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1560558. The advertised program is an …
Premium Food & Beverage Pantry Coordinator - Kia Center
Orlando, Florida, United States · On-site
Entry level$2.5B raised
Pay Range: Starting at $18 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1560702. The advertised program is an AI recruiting assistant th…
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service an…
Skills: Fire extinguisher maintenance, Fire protection systems, Equipment maintenance, Safety compliance, Time management
dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail serv…
barista - Store# 13942, ORLANDO INTERNATIONAL PREMIUM
Orlando, Florida, United States · On-site
$18/hr–$20/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
barista - Store# 13643, SR 535 & VISTANA CENTRE DR-ORLANDO
Orlando, Florida, United States · On-site
$18/hr–$20/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Communication
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Communication, Interpersonal skills, Teamwork, Relationship building
GNC - General Nutrition Centers
Sales Associate - PT
Orlando, Florida, United States · On-site
Entry level
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
Job DetailsJob Location: Orlando - Orlando, FL 32811Salary Range: $45,000.00 - $55,000.00 Salary/yearRite Rug has been one of the top flooring companies for over 90 years! We are looking for an Installation Manager to jo…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
professional certificate
Posted 4d ago
~40 hrs/week
Responsibilities
Provide Level 1 technical support to customers via chat, phone, and tickets while troubleshooting complex IT infrastructure issues. Maintain accurate documentation of resolutions and ensure high-quality customer service while meeting performance KPIs.
Requirements
Requires a working knowledge of major operating systems, virtualization technologies, and networking protocols. Candidates should have experience with system administration, log analysis, and hardware troubleshooting, along with strong communication skills.
Full job description
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
The Role
To strengthen our global support organization, Kaseya is seeking a Technical Support Engineer – L1 to join our team in Orlando, Florida.
As a Technical Support Engineer – L1, you will provide high-quality technical support to Kaseya customers while helping ensure an exceptional customer experience. You will troubleshoot technical issues across operating systems, networks, servers, storage, virtualization, and other IT infrastructure while meeting or exceeding established service and performance KPIs.
You will interact directly with customers through chat, phone, and support tickets, maintaining a professional, courteous, and customer-first approach throughout every interaction.
This is an excellent opportunity for a technically curious, customer-focused professional who enjoys troubleshooting complex issues and thrives in a fast-paced support environment.
Key Responsibilities
Provide Level 1 technical support to Kaseya customers through chat, phone, and support tickets.
Diagnose, troubleshoot, and resolve issues across Windows, Linux/UNIX, and macOS environments.
Troubleshoot server, workstation, networking, storage, virtualization, and operating system issues.
Analyze system and application logs to identify potential causes of technical problems.
Assist customers with Active Directory, Group Policy, permissions, and Windows Server administration.
Maintain accurate documentation of customer interactions, troubleshooting steps, and resolutions.
Meet or exceed established support KPIs and service expectations.
Deliver a professional and customer-first experience while building strong, long-term customer relationships.
Collaborate with internal teams and escalate complex technical issues when appropriate.
Required Skills & Qualifications
Working knowledge of major operating systems, including Linux/UNIX, Windows, and macOS.
Familiarity with virtualization technologies, including VMware and Hyper-V.
Experience troubleshooting BIOS/UEFI and system boot issues.
Hands-on experience using Linux commands, PuTTY, and SSH for troubleshooting.
Experience performing basic system and application log analysis beyond Windows Event Viewer, including /var/log/ and application logs.
Experience troubleshooting Windows Server and workstation hardware.
Knowledge of Windows Server Core management and administration, including roles and features and disk management.
Understanding of Active Directory permissions (ACLs) and Group Policy.
Familiarity with NAS, SAN, tape, USB, RAID configurations, and virtual storage concepts.
Understanding of file systems, including NTFS, FAT, and ext4, as well as permissions, backup, and recovery concepts.
Basic knowledge of Microsoft Exchange Server, Microsoft SQL Server, and Oracle database commands.
Understanding of the OSI model and experience troubleshooting network technologies including TCP/IP, DNS, DHCP, and HTTP/HTTPS.
Experience using networking and CLI troubleshooting tools such as ping, ipconfig, Nmap, and traceroute.
Familiarity with firewall rule configuration, blocked-port troubleshooting, latency identification, and packet-loss analysis.
Excellent written and verbal communication skills.
Strong customer-service orientation and problem-solving skills.
Preferred Qualifications
Industry-recognized certifications or equivalent professional experience in one or more of the following areas are preferred:
CompTIA A+
CompTIA Network+
CompTIA Server+
CompTIA Security+
Microsoft Certified: Azure Administrator
Red Hat Linux certifications
VMware Certified Professional (VCP)
AWS Certified Solutions Architect
Equal Employment Opportunity
Kaseya provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Kaseya delivers a unified technology platform to manage infrastructure, secure endpoints, back up critical data, and streamline operations for more than 40,000 MSP and SMB customers around the globe. To learn more, visit www.kaseya.com.
Offices: 701 Brickell Ave, Miami, FL 33131, US · Pawia 9, 31-154, Krakow, Poland, PL · 700 – 128 West Pender Street, Vancouver, V6B 1R8, CA · Level 25 171 Sussex Street, Sydney , AU · One Custom House Plaza, IFSC, Dublin, IE
IT AutomationRemote IT Infrastructure ManagementSystems Management SoftwareIT systems managementSaaS systems managementRMMPSABackup and RecoverySOCCybersecurity
How many Customer Service & Support jobs are open in Orlando, FL right now?
There are currently 3,968 open customer service & support positions in Orlando, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Orlando, FL?
Companies currently hiring include Hilton Grand Vacations, Domino's, Starbucks, Marriott International Hotels, Inc., Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Orlando, FL?
Yes — 326 of the 3968 open customer service & support positions offer remote or hybrid work (203 remote, 123 hybrid).
How do I apply for Customer Service & Support jobs in Orlando, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.