Job Purpose The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate reco…
Job Purpose The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty. They act as the Person in Charge unless a more senior level manager is present. This positio…
Skills: Leadership, Customer Service, Team Management, Food Safety, Inventory Management
PROFESSIONAL HOSPITALITY RESOURCES, INC.
Guest Service Agent I - Hilton Norfolk The Main
Norfolk, Virginia, United States · On-site
Entry level
Overview Proudly representing the hotel or resort from arrival to departure in this key position to create the check-in and check-out guest experience and respond to inquiries and opportunities in a seamless, efficient, …
Skills: Guest Service, Cash Handling, Credit Transactions, Multi-tasking, Data Entry
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relation…
Job DetailsJob Location: Norfolk, VA 23523Position Type: Full TimeService Technician Bell Diamond Manor - Norfolk, VA WHO WE ARE: Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property m…
Skills: Plumbing, Electrical, Hand Tools, Power Tools, Time Management
10 10 LLC
Customer Service Representative
Norfolk, Virginia, United States · On-site
$17/hr–$20/hr
Entry level
Benefits: Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Gr…
Skills: Customer Service, Order Processing, Estimation, Verbal Communication, Active Listening
As an Airside Experience Associate, you play a hands-on role in delivering safe, efficient, and guest-focused service within the private aviation environment. Your support helps keep day-to-day operations running smoothl…
Overview A Supervisor at Chick-fil-A Norfolk State University is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and ser…
Skills: Supervision, Team Management, Customer Service, Inventory Management, Food Safety
This position is responsible for spray equipment (e.g. airless, conventional, electrostatic, pressure washers) at the store or at customers’ job sites. This includes performing necessary repairs, providing training on eq…
Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources 401(k) Bonus based on performance What’s in it for you? Competi…
Skills: Team Leadership, Inventory Management, Packing, Customer Service, Transportation
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Skills: Dispatching, Customer Service, Multi-tasking, Two-way Radio Communication, Microsoft Office
Job Summary: Global Partner’s is looking for a Food Service Associate/ Deli Clerk. Our Fresh Food Associate is responsible for the store’s deli and food service daily operations, ensuring a high level of sanitation, stor…
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Operations, Customer Service, Team Development, Inventory Management, Opening and Closing Procedures
Overview Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bon…
Skills: Retail Management, Customer Engagement, Sales, Inventory Management, POS Systems
GUSA
Customer Engagement Representative - Entry-Level | Paid Training
Norfolk, Virginia, United States · On-site
$17/hr–$22/hr
Entry level
We're a fast-growing event marketing and fundraising company seeking motivated Entry-Level Customer Engagement Representatives to join our expanding team. If you're outgoing, energetic, and enjoy connecting with people, …
Skills: Customer Service, Event Marketing, Fundraising, Community Outreach, Public Relations
Job Summary: Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks. At Global Partners, business starts with people. Since 1933,…
Skills: Customer Service, Cash Handling, Point Of Sale (POS), Inventory Management, Store Operations
Enterprise Mobility
DOT Driver - Truck Rental - Norfolk
Norfolk, Virginia, United States · On-site
Entry level
Overview The Enterprise Remarking Division has an immediate opening for a Full Time DOT Driver. The DOT Driver is responsible for delivering box trucks safely and timely to the appropriate destination(s) while giving hel…
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first min…
Entry-Level Associate | No Experience Required | Paid Training | Immediate Hiring
Norfolk, Virginia, United States · On-site
$17/hr–$22/hr
Entry level
We're hiring Entry-Level Marketing Associates to join our rapidly growing event marketing and brand promotions team. This is an exciting full-time opportunity for recent graduates, career changers, and motivated individu…
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Full-time
high school, professional certificate
Posted 53d ago
Apply by Jul 21
~40 hrs/week
Responsibilities
The Team Leader manages daily store operations, ensuring high standards of customer service, food quality, and safety. They supervise staff, oversee shift tasks, and support the management team in achieving sales and cost control goals.
Requirements
Candidates must be at least 18 years old with a high school diploma or GED and strong leadership skills. A Food Safety Manager Certification and prior retail or food service management experience are preferred.
Full job description
Job Purpose
The Team Leader is responsible for the complete operations of the store while on duty and acting as the Person in Charge unless a more senior level manager is present. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, cost controls, and achieve established goals.
Essential Functions
Customer Service & Sales
Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service).
Coach and support team members in delivering consistent, friendly, and knowledgeable service to every customer.
Develop knowledge and awareness of current products, marketing programs, promotions, strategies, and initiatives; educate all retail team members.
Operations & Compliance
Oversee the full scope of shift operations as the Person in Charge (when more senior lead is not present), coordinating team responsibilities and addressing operational needs in real time.
Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.
Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements. (people, safety, assets, cash, etc.)
Consistently follow all safety and security procedures to protect team members, customers, and company assets.
Serve as a Certified Trainer by onboarding and training team members, providing regular feedback and coaching to ensure consistent execution of operational standards.
Food & Beverage Execution
Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.
Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.
Store Appearance & Maintenance
Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Maintain a clean and organized work area to ensure safe working conditions
Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.
Additional Responsibilities
Demonstrate accountability by completing assigned tasks with attention to detail.
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
Performs other projects/duties as assigned.
Supervisory Responsibilities
Supervises all store employees in the absence of a more senior leader.
Qualifications
Required
Must be at least 18 years old.
Must have a high school diploma or GED.
Must possess strong written, verbal, and interpersonal communication skills.
Must possess strong supervisory and organizational skills.
Demonstrated strong leadership skills.
Demonstrated ability to encourage, inspire, and develop team members.
Preferred
Minimum of 1 year of food service or retail management experience.
Internal candidates should be employed for at least 90 days.
A current ANSI-approved Food Safety Manager Certification.
Demonstrated ability to encourage, inspire, and develop team members.
Basic business math, accounting, computer, analytical, and decision-making skills.
Success Factors
Team Leadership: Demonstrates the ability to lead by example, motivate team members, and maintain a positive and productive work environment.
Operational Excellence: Consistently ensures adherence to company standards in food safety, cleanliness, customer service, and compliance with all policies and procedures.
Accountability: Takes ownership of individual responsibilities while holding team members accountable for performance, compliance, and adherence to company standards; provides constructive feedback and follows through on commitments.
Work Requirements
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.
Must be available to primarily work second/third shift, weekends, and holidays based on business needs.
Must be flexible with the work schedule to assist with the changing needs of the business.
Must be or become Food Safety Certified within required timeframes and maintain certification thereafter.
Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.
Must wear slip-resistant shoes while on duty.
Must maintain reliable transportation and consistent, on-time attendance.
Royal Farms operates over 240 stores in Maryland, Delaware, Virginia, Pennsylvania, New Jersey, and West Virginia. Royal Farms has developed its own brand of quality fresh foods, while continuing a tradition of selling dairy products, core convenience items, and gasoline products.
Offices: 3611 Roland Ave, Baltimore, Maryland 21211, US · 3611 ROLAND AVE, Baltimore, Maryland 21211, US
How many Customer Service & Support jobs are open in Norfolk, VA right now?
There are currently 957 open customer service & support positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Norfolk, VA?
Companies currently hiring include Sentara Health, Dollar Tree Stores, Allied Universal, Commonwealth Lodging Management, LLC, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Norfolk, VA?
Yes — 43 of the 957 open customer service & support positions offer remote or hybrid work (20 remote, 23 hybrid).
How do I apply for Customer Service & Support jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.