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City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Leigh Hospital Resource Pool is hiring a Full-time, Day Shift, Administrative Associate.Hours/Shift: Full-time, Day Shift working 12-hour shifts from 6 a.m…
Skills: Administrative support, Clerical support, Patient records management, Appointment scheduling, Customer service
The Administrative Associate provides clerical support, manages patient records, and schedules appointments for the hospital medicine unit. They serve as the first point of contact for patients and visitors, ensuring high-quality care through effective communication.
Requirements
Candidates must have a high school diploma or equivalent. Proficiency in Microsoft Office and previous customer service or medical office experience are strongly preferred.
Full job description
City/State
Norfolk, VA
Work Shift
First (Days)
Overview:
Sentara Leigh Hospital Medicine Unit 1 is hiring a Full-time, day-shift Administrative Associate.
Hours/Shift: Full-time, days, working 8-hour shifts, Monday through Friday.
The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.
Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.
Education
High School Grad or Equivalent (Required)
Experience
Excellent Customer Service Experience (Strongly Preferred)
Computer Savvy (Strongly Preferred)
Proficient with Microsoft Office Skills with Excel, Word, Teams, and Outlook (Strongly Preferred)
Experience with API (Preferred)
Medical Office Experience (Preferred)
Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly.

Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Leigh Hospital, located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region’s only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won’t heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work,Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission - "we improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, including 10 hospitals with the prestigious Magnet®️ recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as "America’s Best-In-State Employer” (2024), "Best Employer for Veterans" (2022, 2023), and "Best Employer for Women" (2020), and named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018).
Like us on Facebook at www.facebook.com/sentarahealth
Follow us on Instagram at @SentaraHealth
Offices: 1300 Sentara Park, Virginia Beach, Virginia 23464, US
Health careHealth CareRehabilitationNon ProfitMedicalAssociationHome Health Care
How many Customer Service & Support jobs are open in Norfolk, VA right now?
There are currently 960 open customer service & support positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Norfolk, VA?
Companies currently hiring include Sentara Health, Allied Universal, Dollar Tree Stores, Commonwealth Lodging Management, LLC, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Norfolk, VA?
Yes — 51 of the 960 open customer service & support positions offer remote or hybrid work (29 remote, 22 hybrid).
How do I apply for Customer Service & Support jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.