Customer Service & Support Jobs in Mumbai City, India (Now Hiring) — 502 open — Page 15

Skill required: Compensation & Benefits - Compensation Administration Process Design
Designation: Total Rewards Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Compensation & Benefits Associate provides transactional and administrative support for compensation and benefits services. The role focuses on processing employee and manager requests related to salary changes, benefits administration, and compensation updates by following defined processes and work instructions. The associate ensures data accuracy, confidentiality, and timely resolution of requests while delivering a high level of customer service.
What are we looking for? Relevant years of experience into HR Operations or Shared Services experience • Exposure to Compensation & Benefits or employee data management processes is an advantage" • Bachelor’s degree (B.A / B.Com / B.Sc / B.Tech or equivalent). •"Must be open to Australian shift timings: (9 am to 5 pm) Australian time" "• Basic understanding of Compensation & Benefits and HR Operations processes • Strong attention to detail with focus on data accuracy • Working knowledge of MS Office (Excel, Word, Outlook) • Good written and verbal communication skills in English • Customer service orientation and ability to handle sensitive information professionally • Ability to follow standard procedures and work instructions consistently • Willingness to work in a process-driven, metrics-oriented environment"
Roles and Responsibilities: •"• Process incoming Compensation & Benefits requests received via email, case management tools, or portals • Execute compensation and benefits transactions accurately as per defined business rules and LWIs • Update employee compensation and benefits data accurately in HR systems • Support benefits enrollment, compensation changes, and employee data updates • Manage case workflow effectively and escalate issues when required • Respond to employee and manager queries related to compensation and benefits within agreed SLAs • Ensure compliance with client policies, data privacy, and confidentiality requirements • Maintain quality, accuracy, and productivity metrics • Identify and highlight process gaps or documentation issues to SMEs or Team Leads • Participate in team meetings, knowledge sharing, and team-building activities"Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.