Customer Service & Support Jobs in Mumbai City, India (Now Hiring) — 502 open — Page 13

At Digital Turbine, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

Please note that Digital Turbine is a hybrid work environment-only candidates local to the posting location will be considered.

Job Description

The Client Solutions Manager is responsible for the successful on boarding of new advertiser partners and management of key accounts, collaborating on proposals to brand marketers, troubleshooting technical issues, assisting in proposal development. The individual will work cross functionally with other departments internally to provide high service level to our clients

Duties and Responsibilities:

• Managing and developing new client relationships within the full life-cycle of the account — on boarding, ongoing account management, technical troubleshooting, reporting etc.

• Work closely with the Media, Sales and Tech teams to help drive the overall goals of the clients’s campaigns.

• Manage day-to-day contact with top-tier clients to deliver value to the accounts through revenue lift, brand control and escalation management.

• Optimize, track and analyze the daily performance of campaigns.

• Demonstrate your knowledge for the mobile industry and apply that expertise to building deeper client relationships.

Skills Required:

• Bachelor’s Degree from an accredited university

• 1-3 years digital account management experience, within mobile industry highly desirable

• Strong analytic and mathematic skills

• Strong communicator (written and Spoken)

• Team player, high-energy, driven, revenue-focused work style and focus

• Comfortable working in a fast-paced, product launch environment

Competencies

• Multi-Tasking

• Attention to detail

• Troubleshooting

• Working under pressure

• Analytical

About Digital Turbine:

Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities around the world, serving top agency, app developer, and advertising markets.

We are honored to have achieved numerous awards as an employer of choice, around the world, including: BuiltIn's Best Places to Work Awards in 2022, 2023 and 2024, DUNS 100 Best Places to Work in Tech for 2023 and 2024, and BDICode's 100 Best Companies to Work in 2024.

Digital Turbine is an equal opportunity employer committed to exemplifying diversity and inclusion around the world. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building and continuously fostering this culture within our teams makes us better collaborators, partners, and innovators.

Digital Turbine will process the information you provide during the application process in accordance with the Digital Turbine Global Recruitment Privacy Notice.