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Mountain View, California, United States · On-site
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Mountain View, California, United States · On-site
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Administrative Support- Student Assistant (Financial Aid MVC)-1
Mountain View, California, United States · Hybrid
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Administrative Support- Student Assistant (Financial Aid MVC)-3
Mountain View, California, United States · Hybrid
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Mountain View, California, United States · On-site
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Mountain View, California, United States · On-site
$18/hr–$23/hr
Entry level$2M raised
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$80k–$100k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Equity in the company, Competitive salary
Posted 4d ago
~40 hrs/week
Responsibilities
The Sales & Customer Care Representative will manage buy-side and sell-side transaction processes, including disclosures, loan documentation, and timelines. They will also serve as the primary point of contact for homeowners and neighbors while coordinating across internal development and sales teams.
Requirements
Candidates must have 2–5 years of experience in real estate acquisitions, development, or brokerage with strong transactional management skills. Proficiency in Microsoft Office, Google Workspace, and CRM platforms is required, along with excellent interpersonal and organizational abilities.
Full job description
Who we are
Aro Homes is a thriving, purpose-driven company on a mission to redefine residential construction. We were founded to create beautifully designed, precision-engineered homes that are livable and durable, built multiple times faster than traditional construction, and with a positive impact on the environment.
We're a diverse and experienced team of designers, builders, engineers, product developers, and businesspeople united by a shared commitment to our mission. We've proven there is a massive opportunity to reduce waste and improve sustainability while dramatically shortening build timelines, using a repeatable, multi-disciplinary, product-driven approach that's unique in the industry. We're backed by world-class investors who care about transforming industries for the better, including Eric Schmidt's Innovation Endeavors. If you're driven to leave a lasting, positive impact on the world and want to join a strong culture of intelligent, passionate people, let's start a conversation.
What you will be responsible for
Aro Homes is seeking a Sales & Customer Care Representative to support transaction coordination and customer experience across the Bay Area, with a focus on the South Bay Area. This role serves as a key point of contact throughout the buy-side and sell-side transaction process — managing disclosures, timelines, and loan documentation — while also owning the customer relationship from initial inquiry through post-closing engagement. You'll be the friendly, organized presence homeowners and neighbors rely on, and a coordinating force between development, sales, and site teams. Candidates must be local to the San Francisco Bay Area; this is a hybrid, in-office role.
The ideal candidate is personable, highly organized, and detail-oriented, with a genuine passion for delivering a great customer experience in real estate. You'll report directly to the Director of Sales and collaborate closely with the Acquisitions, Real Estate, and Permitting teams to ensure smooth transactions and strong relationships with homeowners, neighbors, and the broader community.
What you'll do
This role is roughly split between sales/transaction support and acquisitions support:
Coordinate buy-side and sell-side transactions from contract to close
Manage disclosure review and timeline checklists
Process loan documentation and maintain ongoing communication with lenders
Serve as a professional, responsive point of contact via the Aro Homes alias
Collaborate cross-functionally with internal teams on deposits, closings, and related milestones
Monitor and respond to inbound website inquiries
Manage neighbor relations for active and upcoming sites
Coordinate activities spanning development, site work, and sales
Oversee social media posts and account management
Support in-person sales and acquisitions events, including prep and community engagement
Lead homeowner engagement post-closing, including post-sale walkthroughs and ongoing communication
What do you bring
Strong file and document management
Highly organized with excellent attention to detail
Able to juggle multiple priorities in a fast-paced environment
Tactical, solutions-oriented mindset
Friendly, enthusiastic, and customer-focused
Marketing experience a plus
Qualifications
Support or transactional real estate experience
2–5 years of experience in real estate acquisitions, business development, land development, brokerage, planning, or a related field
Demonstrated experience in customer support and transaction management, ideally within real estate, escrow, or a related client-facing environment
Strong understanding of residential real estate markets and development fundamentals
Excellent interpersonal, networking, and relationship-building skills
Strong analytical and research capabilities, with the ability to synthesize complex information into actionable recommendations
Self-starter with a proactive approach to problem-solving and opportunity identification
Exceptional verbal and written communication skills
Highly organized with strong attention to detail and the ability to manage multiple priorities
Proficiency in Microsoft Office, Google Workspace, and CRM platforms
Ability to travel throughout the Bay Area for meetings, site visits, and networking events
Real estate license a plus
Preferred Qualifications
Experience working for a residential homebuilder, real estate developer, brokerage, or land acquisition team
Existing network of realtor, broker, or development industry relationships
Experience with market research, GIS tools, or real estate data platforms
What we offer
The opportunity to join an outstanding startup team and grow a company from the ground up
Competitive salary package
Medical, dental, and vision benefits
Equity in the company
At Aro Homes, we are focused on building a diverse and inclusive workforce. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Related keywords
Real estateResidential constructionTransaction coordinationCustomer careAcquisitionsLand developmentEscrowBrokerageCRMMicrosoft OfficeGoogle WorkspaceSustainabilityProject managementStakeholder managementMarket researchResidential real estate
Relentlessly focused on engineering and building highly sustainable and livable homes.
Industry
Construction
Company size
51-200 employees
Founded
2022
Headquarters
Bay Area, CA
LinkedIn followers
2,491
Total funding
$21M
Aro Homes is a new company on a mission to redefine residential construction by building better, more sustainable homes faster and more efficiently. We believe that home construction should be better for the planet and deliver better homes for the people who live in them. When we look at the massive US residential construction industry, we see tremendous opportunities for fundamental improvement around end-product quality, speed, waste, cost, environmental impact and more. We are a team of passionate, capable experts across Engineering, Construction, Design, Product Management, and Manufacturing who believe the time has come to improve this industry so it’s better for people and the planet. We are funded by world class investors who care about transforming industries for the better, including Eric Schmidt’s Innovation Endeavors. If you care deeply about doing something good in the world, working with smart, passionate people and tackling hard problems, then you should talk with us.
How many Customer Service & Support jobs are open in Mountain View, CA right now?
There are currently 331 open customer service & support positions in Mountain View, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Mountain View, CA?
Companies currently hiring include Dallas College Foundation, Costco Wholesale, Starbucks, Albertsons Companies, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Mountain View, CA?
Yes — 41 of the 331 open customer service & support positions offer remote or hybrid work (15 remote, 26 hybrid).
How do I apply for Customer Service & Support jobs in Mountain View, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.