About Donorbox Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at r…
In MANGO mettiamo passione in tutto ciò che facciamo. Fondata a Barcellona e presente in oltre 120 paesi, ispiriamo il mondo con creatività, innovazione e autenticità. Il nostro team multiculturale è la forza trainante d…
Sede: Pizzikotto MODENA EST Tipologia contrattuale: Contratto a tempo determinato Tipologia oraria: Part-time Inquadramento: 6° - 5° livello CCNL Pubblici Esercizi, Ristorazione Collettiva e Commerciale e Turismo sulla b…
Company Rebag, the ultimate destination for buying and selling the most coveted designer handbags, accessories, shoes and apparel, is an e-commerce company reimagining the role of luxury in the second-hand market. Rebag …
Skills: Customer Service, Communication, Problem-solving, Multi-tasking, Time management
DR Massa Lombarda
Addetta/o Vendite part-time appartenente alle categorie protette (Legge 68/99)
Modena, Emilia-Romagna, Italy · On-site
Entry level
Introduzione Ogni esperienza d’acquisto inizia anche grazie a te. Se cerchi un lavoro stimolante, a contatto con le persone e dentro il cuore pulsante del Punto Vendita, questa potrebbe essere la tua occasione. La posizi…
Il Gruppo Hera Siamo una delle maggiori multiutility nazionali, quotata in Borsa dal 2003, e abbiamo fatto del rapporto diretto con il territorio un vero e proprio asset che ha migliorato la nostra resilienza e la capaci…
Vice Direttore/trice Pizzikotto - Apertura Pizzikotto Modena Lido Park
Modena, Emilia-Romagna, Italy · On-site
$25k–$30k/yr
Mid level
Sede: Pizzikotto Modena Lido Park. È prevista una fase iniziale di formazione pre-apertura: durante questo periodo saranno forniti vitto e alloggio presso uno dei nostri locali Pizzikotto. Tipologia contrattuale: Contrat…
Skills: Restaurant management, Team coordination, Staff management, Operational management, Customer service
KINEDRIK by EADIC is an international education institution focused on empowering engineers and architects through practical, industry-driven learning experiences. We believe knowledge only creates impact when it is appl…
Skills: Inside sales, Consultative selling, Lead management, CRM systems, Negotiation
What we're looking for doola is seeking a detail-oriented and customer-focused Tax Reviewer to join our growing Tax team. As our customer base continues to expand, we're building an in-house tax practice to help entrepre…
Skills: Tax review, Business income tax, Compliance, Form 1120, Form 5472
Latin America | 100% Remote About CodeRoad CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. From staff augmentation to dedicated IT teams and gener…
The salary range for this role is $1.800 - $2.700 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: SQL, Root Cause Analysis, Technical Troubleshooting, AI Tooling, Data Analysis
Chi siamo: K-IPPUN HARU porta in Italia l’autentica skincare coreana, offrendo oltre 500 prodotti di circa 40 brand tra i più apprezzati del mondo K-Beauty. Grazie a consulenze personalizzate, rende semplice e immediato …
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Team Leadership, Coaching, Hotel Operations, Customer Support Management, Escalation Management
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Data Migration, Data Manipulation, Technical Troubleshooting, Client Coaching, Data Integrity Auditing
What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annu…
Skills: Data Migration, Data Cleaning, Data Mapping, Excel, Google Sheets
DR Massa Lombarda
Graduate Program Generazione Talenti Vendite
Modena, Emilia-Romagna, Italy · On-site
Entry level
Introduzione Il Graduate Program “Generazione Talenti Vendite” rappresenta un'opportunità unica per lanciare la tua carriera agli esordi e renderti autonomo dal punto di vista economico. Durante un percorso lavorativo e …
Skills: Leadership, Problem Solving, Teamwork, Store Management, Operational Management
DR Massa Lombarda
Store Manager
Modena, Emilia-Romagna, Italy · On-site
Mid level
Introduzione Ogni esperienza d’acquisto inizia anche grazie a te. Se cerchi un lavoro dove mettere in gioco le tue doti di leadership dentro il cuore pulsante del Punto Vendita, questa potrebbe essere la tua occasione. L…
Skills: Leadership, Team Management, Commercial Strategy, Performance Monitoring, Customer Satisfaction
Chi siamo: K-IPPUN HARU porta in Italia l’autentica skincare coreana, offrendo oltre 500 prodotti di circa 40 brand tra i più apprezzati del mondo K-Beauty. Grazie a consulenze personalizzate, rende semplice e immediato …
Skills: Store Management, Customer Experience, KPI Monitoring, Team Leadership, Sales Consulting
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Temporary
Posted 1d ago
~40 hrs/week
Remote in Brazil, Colombia, El Salvador, Mexico
Responsibilities
The Customer Support Specialist will respond to email support tickets and investigate technical issues to assist the development team. They will also maintain the knowledge base and provide product usage guidance to customers.
Requirements
Candidates must have experience with support ticketing software and possess strong analytical and problem-solving skills. Excellent written and verbal English communication skills and prior SaaS experience are required.
Full job description
About Donorbox
Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations. 🚀
Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries.
🏅Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews. We're proud of what we do, and our product reflects it!
The Role
We’re looking for someone passionate about stellar customer support to join our Customer Success and Intelligence (CSI) team! Our product is web-based and technical in nature, so our ideal candidate must be skilled enough to tackle complex queries about Donorbox and help customers solve any technical issues. The Customer Support Specialist will play a key role in maintaining our excellent company reputation for supporting and responding to customer needs.
Responsibilities
Respond to e-mail support tickets promptly, providing support and information as required
Investigate issues and assist the Support Development team in identifying bugs
Handle complex technical issues and maintain an accurate understanding of those issues
Assist in updating our knowledge base in Zendesk as needed
Provide product usage guidance and best practices to customers
Monitor customer feedback and suggest improvements to enhance the customer experience
Qualifications & Experience
Experience with support ticketing software (Zendesk preferred)
Excellent analytical and problem-solving skills
Ability to explain complex ideas in a concise and simple way
Excellent written and verbal English communication skills
SaaS experience
Details
Fully remote based in Latin America (El Salvador, Mexico, Brazil, and Colombia)
Salary: $923.09 bi-weekly
The Application Process
We have 6 stages:
Apply here and fill out our questions to tell us about you!
Assignment
Prescreen Call with the Talent Team
Interview with Hiring Manager
Panel/Final Interview
Background & Reference Checks
If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!
Empowering nonprofits with the most flexible donation forms, AI-powered CRM, and seamless online and in-person giving.
Industry
Fundraising
Company size
51-200 employees
Founded
2014
Headquarters
Alexandria, Virginia
LinkedIn followers
14,112
Donorbox is an all-in-one fundraising platform built to maximize every giving opportunity and strengthen donor loyalty.
Powerful yet easy-to-use, our platform makes giving seamless both online and in-person. We empower nonprofits to connect with donors better and drive greater impact through branded donation forms with 22+ payment options, Live Kiosk, events, crowdfunding, memberships, text-to-give, an AI-powered CRM, and much more.
Rated #1 on G2 and trusted by over 100,000 organizations globally, Donorbox has helped nonprofits raise over $3 billion to change the world.
In 2026, we were named a Best Place to Work by Built In. If you're passionate about making a difference at a fast-growing, mission-driven tech company, check out our job openings!
Offices: Donorbox, Alexandria, Virginia 22307, US
NonprofitsFundraisingDonor Relationship ManagementFundraising CoachingRecurring GivingText-to-GiveNonprofit GrowthFundraising AutomationCRMDonation Form
How many Customer Service & Support jobs are open in Modena, Italy right now?
There are currently 48 open customer service & support positions in Modena, Italy listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Modena, Italy?
Companies currently hiring include Cloudbeds, Herambiente, METRO France, EADIC India, Foot Locker, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Modena, Italy?
Yes — 19 of the 48 open customer service & support positions offer remote or hybrid work (16 remote, 3 hybrid).
How do I apply for Customer Service & Support jobs in Modena, Italy?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.