Bogota, Capital District, RAP (Especial) Central, Colombia · Remote Solely
This is a remote position for candidates based in Bogota, Colombia. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cut…
Skills: Customer Support, English Fluency, Spanish Fluency, Troubleshooting, Written Communication
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote Solely
This is a remote position for candidates based in Bogota, Colombia. About the Role: Are you passionate about driving customer success? Addicted to solving problems? So are we. We are looking for a customer-driven problem…
Skills: Customer Support, English Fluency, Spanish Fluency, Problem Solving, Technical Troubleshooting
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
$5k–$8k/mo
The salary range for this role is negotiable, the range being $5,000 - $7,500 USD gross per month. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experienc…
Skills: Vendor Risk Management, Third-Party Risk Management, Due Diligence, Regulatory Compliance, Risk Assessment
Mexico · Remote OK
$5k–$8k/mo
The salary range for this role is negotiable, the range being $5,000 - $7,500 USD gross per month. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experienc…
Skills: Vendor Risk Management, Third-Party Risk Management, Due Diligence, Compliance Monitoring, Risk Assessment
Chile · Remote OK
$5k–$8k/mo
The salary range for this role is negotiable, the range being $5,000 - $7,500 USD gross per month. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experienc…
Skills: Vendor Risk Management, Third-Party Risk Management, Due Diligence, Regulatory Compliance, Risk Assessment
Brazil · Remote OK
$5k–$8k/mo
The salary range for this role is negotiable, the range being $5,000 - $7,500 USD gross per month. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experienc…
Skills: Vendor Risk Management, Third-Party Compliance, Due Diligence, Risk Assessment, Regulatory Compliance
Argentina · Remote OK
$5k–$8k/mo
The salary range for this role is negotiable, the range being $5,000 - $7,500 USD gross per month. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experienc…
Skills: Vendor Risk Management, Third-Party Risk Management, Due Diligence, Compliance Monitoring, Risk Assessment
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
$5k–$8k/mo
The salary range for this role is negotiable, the range being $5,000 - $7,500 USD gross per month. About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experienc…
Skills: Vendor Risk Management, Third-Party Risk Management, Due Diligence, Compliance Monitoring, Risk Assessment
New Delhi, Delhi, India · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
Turkey · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
Argentina · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
Brazil · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
Chile · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
Mexico · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
$5k–$10k/mo
The salary range for this role is $5,000 - $9,500 per month (Gross in USD) About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blend…
Skills: Golang, Payment Processing, Distributed Systems, REST APIs, PCI DSS
New Hampshire, United States · Remote OK
$120k–$145k/yr
About Sezzle: Established in 2016 and headquartered in Minneapolis, Minnesota, Sezzle Inc. is a publicly traded financial technology company (Nasdaq: SEZL) operating in the United States and Canada. With a mission to fin…
Skills: Bank Regulatory Reporting, FFIEC Call Reports, U.S. GAAP, Regulatory Capital Calculations, SOX Compliance
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote OK
$2k–$2k/mo
About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that m…
Skills: Fraud Investigation, Data Analysis, Risk Management, AI Prompting, Problem Solving
Mexico · Remote OK
$2k–$2k/mo
About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that m…
Skills: Fraud Investigation, Data Analysis, Risk Management, Problem Solving, Communication
Bogota, Capital District, RAP (Especial) Central, Colombia · Hybrid
$2k–$2k/mo
Analyst, Office of the CEO Location: Bogotá, Colombia About Sezzle With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech …
Skills: Project Management, Financial Analysis, AI Prompt Engineering, Strategic Planning, Executive Communication
Bogota, Capital District, RAP (Especial) Central, Colombia • Remote Solely
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Provide empathetic and detailed support to consumers via email, live chat, and phone to resolve complex inquiries. Act as a customer advocate by providing feedback to Product and Development teams to improve services.
Requires 3+ years of customer support experience and fluency in both English and Spanish. A bachelor's degree or equivalent experience is required, along with proficiency in support tools like Zendesk or Jira.
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
We are seeking a talented and motivated Customer Agent who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.
Are you passionate about driving customer success? Addicted to solving problems? So are we. We are looking for a customer-driven problem solver at Sezzle. With a fun, genuine, and empathetic voice, you will be troubleshooting and writing clear and concise instructions to solve questions about utilizing Sezzle. You have excellent written and verbal communication skills. You are dependable, resourceful, and get joy from going beyond to make customers successful.
At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
#Li-remote #full-time
Celebrating 10 Years of Financially Empowering the Next Generation of Consumers
Sezzle is a forward-thinking fintech company committed to financially empowering the next generation. Through its purpose-driven payment platform, Sezzle enhances consumers' purchasing power by offering access to point-of-sale financing options and digital payment services—connecting millions of customers with its global network of merchants. Centered on transparency, inclusivity, and ease of use, Sezzle empowers consumers to manage spending responsibly, take charge of their finances, and achieve lasting financial independence. For more information visit Sezzle.com.
Offices: 700 Nicollet Mall, Suite 640, Minneapolis, Minnesota 55403, US
Celebrating 10 Years of Financially Empowering the Next Generation of Consumers
Sezzle is a forward-thinking fintech company committed to financially empowering the next generation. Through its purpose-driven payment platform, Sezzle enhances consumers' purchasing power by offering access to point-of-sale financing options and digital payment services—connecting millions of customers with its global network of merchants. Centered on transparency, inclusivity, and ease of use, Sezzle empowers consumers to manage spending responsibly, take charge of their finances, and achieve lasting financial independence. For more information visit Sezzle.com.
Offices: 700 Nicollet Mall, Suite 640, Minneapolis, Minnesota 55403, US
