Miami, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Surgery scheduling, Revenue cycle management, Insurance verification, Data entry, Patient registration
Miami, Florida, United States · On-site
$20/hr–$25/hr
Description Now is the time to join Fontainebleau Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valu…
Skills: Financial counseling, Patient education, Treatment planning, Insurance verification, Conflict resolution
Miami, Florida, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Access control, Alarm response, Customer service, Incident reporting
Miami, Florida, United States · On-site
$20/hr–$25/hr
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across …
Skills: Customer service, Medical terminology, Revenue codes, HIPAA compliance, Problem solving
Miami, Florida, United States · On-site
$43k–$92k
Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative Are you passionate about helping people and fluent in both English and Spanish? Step into a dynamic, customer-focused role at Florida On…
Skills: Bilingual, English, Spanish, Customer Service, Communication
Hollywood, Florida, United States · On-site
$43k–$65k/yr
Job Description - External Exciting opportunity to be eligible for a $2,500 bonus when you join our team. Sign-on Bonus is limited to externals only. As a Business Sales Representative - Strategic Accounts, you will own …
Skills: B2B sales, Account management, Prospecting, Pipeline development, Consultative selling
Miami, Florida, United States · On-site
Requisition No: 883274 Agency: Department of Revenue Working Title: REVENUE SPECIALIST II - 73002273 Pay Plan: Career Service Position Number: 73002273 Salary: $41,028.96 plus $1,268.76 Competitive Area Differential (CAD…
Skills: Accounts receivables, Banking, Collections, Financial services, Direct sales
Miami, Florida, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Armed security, Patrol, Emergency response, Customer service, Incident reporting
Miami, Florida, United States · On-site
$14/hr–$24/hr
Job DetailsJob Location: Miami, FL 33172Position Type: Full TimeSalary Range: $14.00 - $24.00 HourlyTHE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion al…
Skills: Customer Service, Sales, Clienteling, Fashion Styling, Team Leadership
Miami, Florida, United States · On-site
$16/hr
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com. Location: 9691 SW 72 St, Miami, FL This position is for afternoon…
Skills: Management, Customer service, Inventory management, Cash handling, Communication skills
Miami, Florida, United States · On-site
$66k–$99k/yr
About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mob…
Skills: Portfolio management, Financial performance analysis, P&L management, Team leadership, Customer service
Miami, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Medical billing, Insurance verification, Data entry, Claims processing, Patient account management
Miami, Florida, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Spanish fluency, Customer service, Patrolling, Incident response, Security monitoring
Los Angeles, California, United States · On-site
$175k–$200k/yr
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
Skills: Account management, Business development, Ecommerce logistics, Sales prospecting, Strategic planning
Miami, Florida, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Security patrols, Surveillance, Emergency response, Incident reporting, Conflict mediation
Sedano's SupermarketMiami, Florida, United States · On-site
Overview Store/Tienda #20 - 6430 N.W. 186 Street, Miami, 33015 - Shift/Turno: Part-Time/Medio Tiempo -(Flexible; Morning or afternoon/Flexible; Por la mañana o por la tarde) -The duties and responsibilities of the positi…
Skills: Customer service, Cash handling, Point of sale operation, Mathematical skills, Communication
Miami, Florida, United States · On-site
$23/hr–$31/hr
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with …
Skills: HVAC systems, System commissioning, Troubleshooting, Electronic test equipment, Building automation
Jacksonville, Florida, United States · Hybrid
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Treasury management, Corporate banking, Financial analysis, Client relationship management, Sales support
Miami, Florida, United States · On-site
We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse por…
Skills: Housekeeping, Cleaning, Sanitizing, Laundry operations, Guest satisfaction
Kendall Lakes, Florida, United States · On-site
It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Job Summary …
Skills: Patient transportation, Customer service, Communication skills, Vehicle maintenance, Safety compliance
Miami, Florida, United States • On-site
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The Lead Surgery Services Representative coordinates complex surgery scheduling and front-end revenue cycle functions to optimize patient access and clinic revenue. The role also serves as a subject matter expert, providing training, supervision, and support to department peers.
Candidates must have a high school diploma or equivalent and a minimum of 3 years of relevant experience. Proficiency in computer software and strong organizational and communication skills are required.
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Lead Surgery Services Representative in the Department of Patient Access in Miami, Florida.
The Lead Surgery Services Representative (H) coordinates a wide range of complex surgery scheduling and front-end revenue cycle clinic functions that impact the patient experience, surgical volume, and revenue. The incumbent serves as functional expert for department peers and oversees team adherence with established policies and procedures.
Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
Monitors cancellations to maintain schedules and quickly identify and fill cancelled slots to mitigate decreased provider productivity and loss of revenue.
Contacts patients’ families or physicians’ offices to obtain missing insurance information.
Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
Creates a patient identification band for each patient in accordance with patient safety and risk management protocols and validates information when placing the band.
Collaborates with scheduling departments to identify add-on patients.
Creates estimates for both hospital and professional fees.
Obtains necessary authorizations, pre-certifications, and referrals.
Notifies patients of liabilities prior to date of service and collects funds.
Maintains appropriate records, files, and accurate documentation in the system of record.
Serves as a lead resource for lower-level Patient Services staff and assists with training.
Recommends new approaches to management for enhancing performance and productivity.
Deploys critical thinking while responding to a variety of technical issues from patients, physicians and employees via phone, email, web messages, fax, or email.
Works independently and deals effectively with stress, due to heavy workload and the handling of complex patient inquiries.
Serves as a role model, facilitator, and coach in developing a culture of compassion and caring through building healthy relationships among staff, patients, and families.
Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
High school diploma or equivalent required
Not Applicable
Minimum 3 years of relevant experience
Skilled in data entry and completing assignments accurately and with attention to detail.
Skilled in prioritizing and organizing tasks.
Ability to communicate effectively in both oral and written form.
Ability to process and handle confidential information with discretion.
Ability to work independently and/or in a collaborative environment.
Ability to analyze, organize and prioritize work under pressure while meeting multiple deadlines.
Ability to handle multiple tasks, software systems, and technologies simultaneously.
Ability to establish and maintain effective working relationships with patients and staff.
Knowledge of generally accepted accounting procedures and principles.
Works well under unstructured work environments/processes.
Flexible with shifts on day-to-day tasks and responsibilities.
Able to switch rapidly between different tasks effectively.
Adaptable to new responsibilities.
Handles distractions well.
Manage large call volume daily 30+ calls
Proficiency in computer software (i.e. Microsoft Office).
Establishes and maintains a close collaborative working relationship and open communication with providers, support clinical team, and patients.
Coordinates and schedules all pre-operative and post-operative visits, and surgical procedures promptly in the system in accordance with complex specialty provider instructions.
Validates patient identification by obtaining pertinent documents and verifying identity by using two main identifiers, and scanning documents into system.
Creates a patient identification band for each patient in accordance with patient safety and risk management protocols and validates information when placing the band.
Interviews patients and verifies demographic and financial registration data in electronic system and makes appropriate changes as necessary including insurance coverage information.
Conducts critical communication with patients and legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient or legal guardian prior to services being rendered.
Ensures all required documents, consents, implants, or tissues are available prior to procedure.
Verifies insurance information, obtains benefits, and determines financial classification.
Reviews and identifies discrepancies in auto generated estimates and creates accurate detailed hospital and professional estimates as needed.
Explains insurance benefits/coverages, global/flat fee options, and collects co-payments, deductibles, co-insurance, and non-covered amounts for both hospital & professional fees prior to surgery.
Promptly works all bypass warnings, registration work queues, and Medicare Secondary Payer Questionnaire, if applicable. Confirms that Consent for Surgery has been signed by patient and provider and procedure listed is validated against surgery schedule, follows up if necessary.
Reviews and follows up with appropriate departments to ensure that all pre-op results are available prior to the procedure.
Orders, creates purchase orders, and keeps track of implants or tissues needed from external vendors, as needed.
Arranges for bed assignment or transfer, if applicable. Works with healthcare team to resolve unique situations and troubleshoot issues.
Meets established individual and departmental key performance indicator goals: Co-pay, Previous Balances, Estimate Collections, Patient Satisfaction, Accuracy Rates, and Processing Time.
Responds to and resolves complex scheduling and billing inquiries, and patient grievances.
Cancels and reschedules all visits and surgeries as needed due to Provider Call Outs, or weather conditions.
Cross trained and able to float and cover other surgery specialties.
Serves as subject matter expert resource to Surgery Services Representatives and assists with training and supervision.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Delivering leading-edge patient care by the region’s best doctors, powered by groundbreaking research at The U.
UHealth – University of Miami Health System delivers leading-edge patient care by top-ranked physicians who treat some of the most complex cases. Powered by the Miller School of Medicine’s ground-breaking research and medical education, UHealth is the region’s only academic-based health care system. With a comprehensive network of nearly 40 outpatient facilities, its flagship hospital in the heart of Miami’s Health District, and more than 2,700 physicians and healthcare providers across South Florida, UHealth is a vital component of the community that is leading the next generation of health care. UHealth is home to Bascom Palmer Eye Institute, the No. 1 ranked eye hospital in the nation by U.S. News & World Report, Sylvester Comprehensive Cancer Center, the region’s only NCI-designated cancer center, and Desai Sethi Urology Institute, dedicated to urologic research and discovery, and a neurology and neurosurgery program ranked in the top 25 in the nation. These programs along with 100 other specialties make UHealth a trusted destination for compassionate, research-based care. UHealth is dedicated to continually developing an inclusive and rewarding culture for our talent - including hiring pledges with Military.com, AARP and a growing list of partners. UHealth has been honored on Becker's Healthcare 150 Top Places to Work List, emphasizing our commitment to the well-being and growth of our incredible faculty and staff. We also received the 2024 Platinum Bell Seal Certification by Mental Health America (MHA). The University of Miami was recognized by Forbes as one of the Best Employers for Women in 2023 and 2022. You can learn more about opportunities at UHealth at careers.miami.edu.
Offices: 1400 NW 12th Ave, Miami, Florida 33136, US · 5555 Ponce De Leon Boulevard, Coral Gables, FL 33146, US · 8932 SW 97th Ave, Miami, Florida 33176, US · 8100 SW 10 ST Plantation, Plantation, FL 33324, US · 1150 NW 14th St, Miami, FL 33136, US
There are currently 3,199 open customer service & support positions in Miami, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include University of Miami Health System, Starbucks, Domino's, CVS Health, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 274 of the 3199 open customer service & support positions offer remote or hybrid work (146 remote, 128 hybrid).
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