The Procedural Service Technician acts as Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. This position drives an exception…
Skills: Preventative maintenance, Troubleshooting, Equipment repair, Medical device installation, Customer service
Overview As a Restaurant Assistant Manager (AM), your responsibility is to support in contributing to a service culture designed to “Delight Every Customer and drive sales. Provide training support for daily operations, …
Skills: Customer Service, Customer Service Satisfaction, Time Management, Food Service Operations, Food Services
Overview As a Restaurant Assistant Manager (AM), your responsibility is to support in contributing to a service culture designed to “Delight Every Customer and drive sales. Provide training support for daily operations, …
Skills: Customer Service, Customer Service Satisfaction, Time Management, Food Service Operations, Food Services
Overview As a Restaurant Assistant Manager (AM), your responsibility is to support in contributing to a service culture designed to “Delight Every Customer and drive sales. Provide training support for daily operations, …
Skills: Customer Service, Customer Service Satisfaction, Time Management, Food Service Operations, Food Services
Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's cor…
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders …
Skills: Customer service, Order fulfillment, Basic math, Communication, Attention to detail
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer service, Communication skills, Basic math, Counting, Addition
Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders …
Skills: Customer service, Order fulfillment, Basic math, Communication, Time management
We are hiring immediately for full time HOUSEKEEPER positions. Location: St. Francis Memphis - 5959 Park Avenue, Memphis, TN 38119. Note: online applications accepted only. Schedule: Full time schedule. Hours and days ma…
Skills: Cleaning, Sanitation, Customer Service, Attention To Detail, Floor Care
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Description Under the direction of the Site Manager, the Administrative Assistant provides administrative/clerical support to the site. Requirements HSD or GED is required.Minimum 2 two years related professional work ex…
Skills: Administrative support, Clerical duties, Data entry, Customer service, Communication skills
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Requisition ID: 943322 Store #: 007193 Sunglass Hut SGO Position: Seasonal/Temporary Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possib…
Hamra Enterprises – awarded by Panera Bread for Best Culture in 2022, has great opportunities for driven people who are looking for a fun, energetic atmosphere with room to grow. We are dedicated to our core values; lett…
Skills: Restaurant management, Financial accountability, Communication, Interpersonal skills, Customer service
As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. T…
Skills: Customer service, Sales support, Logistics coordination, Order fulfillment, Communication skills
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Customer service, Front office operations, Cash handling, Reservation management, Communication
Key Responsibilities (Essential Duties and Functions): This list of duties and responsibilities is not all-inclusive and may expand to include other duties and responsibilities based on business need. Assists the Propert…
Skills: Leasing, Property management, Customer service, Sales, Administrative support
This job opening is not eligible for immigration/work visa sponsorship POSITION SUMMARY: The Field Service Technician is responsible for working independently and maintaining retail store technologies and computer system…
Skills: Field service, Hardware installation, Troubleshooting, Point-of-sale systems, Network infrastructure
Exceptional Hospitality Starts with You This role is based at our corporate office in Memphis, TN This is your chance to be part of a Global Distribution Team that is an important part of Hilton's Commercial Services org…
Skills: Data analysis, Customer service, Excel, Outlook, Commission processing
Company: Majors Management Position Title: Sales Associate Reports to: Store Manager Job Type: Part or Full Time Location: Onsite The Sales Associate position involves providing exceptional customer service, operating ca…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$55k–$72k/yr
Full-time
high school, associate degree, bachelor degree
Paid Time Off, Holidays, Healthcare, Dental, Vision, Long-term disability coverage
Posted 13d ago
~40 hrs/week
Responsibilities
The Procedural Service Technician performs on-site preventative maintenance, repairs, and installations of surgical equipment in healthcare environments. They also act as a trusted advisor to customers, providing training and identifying sales opportunities to support company growth.
Requirements
Candidates must have a high school diploma or GED with at least 4 years of work experience, including 2 years in a technical or mechanical field. Proficiency in basic computer skills and the ability to adhere to strict hospital safety and sterile field protocols are required.
Full job description
The Procedural Service Technician acts as Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. This position drives an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modifications, and installation support on all operating room equipment (OR integration, light, tables, video technology, warming cabinets, System 1e) in a high stress healthcare environment. Also provide superior Customer service by pro-actively interacting and communicating with Customers on a daily basis, and utilizes technology to complete administrative requirements, aid in troubleshooting issues and improve the overall Customer experience. Promotes STERIS growth through identifying and recommending products and services to Customers.
This is a safety sensitive position. This territory covers the greater Memphis area and surrounding areas.
What You'll Do as a Procedural Service Technician
Drive Customer satisfaction through pro-active communication and commitment to resolving Customer issues/problems expediently.
Perform preventive and corrective maintenance required on STERIS Surgical product lines, related product lines, and related competitive equipment in a safe and efficient manner. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
Perform Customer training and in-servicing on assigned equipment (lights, tables, integration, etc.). Coordinate these activities with ASM and Capital Account Manager.
Ensure a positive Customer experience by performing installations or conversions on assigned equipment and start up custom equipment as required. Perform site visits for small projects and coordinate activities with project managers and/or installers.
Utilize technology (smart phone, laptop computer and related software and applications) to perform administrative duties as assigned to ensure effective planning, utilization, and required document completion.
Establish and maintain effective communicative relationships with Customers, managers, support functions and the sales organization. Communicate activities to Customers related to scheduling Preventative Maintenance and estimated time of arrival for unscheduled work. Pro-actively respond to and resolve Customer problems/issues.
Increase company growth through identifying sales opportunities, and recommending STERIS products/services to Customers. Communicate leads to management and sales staff. Be a positive ambassador for STERIS at Customer sites.
Must learn and use proper operating room and hospital protocols while on-site. Must abide by all STERIS and Customer Health & Safety protocols and procedures. These may include OR Protocol and Sterile Field guidelines.
Assist ASM by conducting or assisting with inventory procedures to ensure inventory levels are maintained according to company policy, and resolve outstanding purchase order issues once recognized by the ASM.
The Experience, Skills and Abilities Needed
Required:
High School Diploma or GED with a minimum of 4 years of work experience, including 2 years mechanical/technical directly related experience (e.g. mechanical, electrical, HVAC, automotive, audio visual, IT)
Customer and team engagement experience.
Basic computer skills (MS windows/email, navigation, mobile app, data input into multi systems).
Effective written and verbal communication skills.
Valid driver’s license and the ability meet all required background and physical assessment elements to obtain & maintain existing and new vendor credentialing requirements.
Ability to work flexible hours, sometimes outside “normal business hours” and including over night travel (amount may vary based on district geography).
Ability to establish effective home office (High Speed internet,, conducive working space, secure company owned equipment and info).
Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
Preferred:
Bachelor’s degree preferred.
Some technical exposure to OR medical devices preferred. Strongly prefer 1 year of experience working on surgical equipment to include OR Integration, tables, lights, video integration, and other OR products.
Technology integration experience preferred.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Cell phone provided
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
Pay range for this opportunity is $55,250.00 - $71,500.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD
Industry
Medical Equipment Manufacturing
Company size
10,001+ employees
Founded
1985
Headquarters
Mentor, OH
LinkedIn followers
166,397
Total funding
$285K
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
MISSION
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life science products and services around the globe.
VISION
We strive to be a GREAT COMPANY. We provide world-class products and services for our Customers, safe and rewarding work for our people, and superior returns for our Shareholders.
• $6 Billion in revenue in FY26
• More than 18,000 Associates worldwide
• Over 4,000 Customer-facing professionals
• Listed on the New York Stock Exchange under the symbol “STE”
To learn more, visit www.steris.com.
Want to join the team? View and apply for open roles at careers.steris.com.
How many Customer Service & Support jobs are open in Memphis, TN right now?
There are currently 2,107 open customer service & support positions in Memphis, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Memphis, TN?
Companies currently hiring include Kroger, The Wendy's Company, AutoZone, Dollar Tree Stores, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Memphis, TN?
Yes — 110 of the 2107 open customer service & support positions offer remote or hybrid work (70 remote, 40 hybrid).
How do I apply for Customer Service & Support jobs in Memphis, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.