Melbourne, Victoria, Australia · On-site
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow. VicRoads empowers our people to learn and gr…
Skills: Customer Service, Communication, Attention To Detail, Adaptability, Teamwork
Melbourne, Victoria, Australia · On-site
About DUAL Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers. Since our business was founded in 2004, we have had a strong entrepreneurial s…
Skills: General Liability Underwriting, Customer Service, Client Relationship Management, Interpersonal Skills, Communication Skills
Melbourne, Victoria, Australia · Hybrid
We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed. At MYOB, we believe what’s good for one business is good for all business…
Skills: Risk Assessment, KYC, KYB, Financial Vetting, Analytical Skills
Melbourne, Victoria, Australia · On-site
At Nando’s, it’s all about the people, with chicken on the side! Join our vibrant crew, earn money, learn life skills, and have fun discovering your best self. Whether you’re greeting customers with a smile or perfecting…
Skills: Customer Service, Grilling, Teamwork, Communication, Adaptability
Melbourne, Victoria, Australia · On-site
Casual position to assist our DIY and trade customers with technical product support, and impart your knowledge. Rare Spares is the leader in the Australian Classic Holden & Ford restoration market and prides itself on e…
Skills: Automotive Parts Interpretation, Mechanical Knowledge, Technical Support, Customer Relationship Management, Sales
Melbourne, Victoria, Australia · On-site
Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name…
Skills: Customer Service, Relationship Building, Inventory Management, Logistics, Quoting Systems
Melbourne, Victoria, Australia · On-site
Job Description: We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. As a Personal Care Wor…
Skills: Personal Care Provision, Grooming, Showering, Mobility Assistance, Meal Assistance
Melbourne, Victoria, Australia · On-site
ATHLETE – Selling and Service | FULL TIME WHO WE ARE? At Nike, our mission is to unite the world through sports—building a healthier planet, stronger communities, and a level playing field for all. To keep pushing the bo…
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Melbourne, Victoria, Australia · Hybrid
Job Description: Are you ready to be part of something truly innovative? At DXC, we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, …
Skills: Workers Compensation Legislation, GWCC, CRM Salesforce, QLIK Reporting, Kofax
Melbourne, Victoria, Australia · Hybrid
About Netwealth Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be rec…
Skills: Transaction Monitoring, Risk Assessment, Case Management, Data Analysis, Reporting
Melbourne, Victoria, Australia · On-site
Job Description: We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. As a Personal Care Wor…
Skills: Personal Care Provision, Grooming, Showering, Mobility Assistance, Meal Assistance
Melbourne, Victoria, Australia · Hybrid
$95k–$100k/yr
Focus on training and career progressionBase +Super +Salary packagingHybrid role - lead a team and support clients on shifts Ready for the next step in your career in disability, but don’t want to give up time with clien…
Skills: Team Leadership, Client Relationship Management, Rostering, Coaching and Mentoring, Case Management
Melbourne, Victoria, Australia · On-site
Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name…
Skills: Team Leadership, Customer Service, Coaching, Staff Training, Merchandising
Melbourne, Victoria, Australia · Hybrid
Join the team shaping the future of Australia’s game This is your chance to do work that has real impact, in an organisation that moves fast, aims high and plays a meaningful role in the lives of millions across the coun…
Skills: Account Management, Business Development, Client Retention, Relationship Management, CRM Proficiency
Melbourne, Victoria, Australia · On-site
About the role The Account Executive plays a key role in supporting the day-to-day management of our wholesale customer accounts. You’ll help ensure orders are placed, processed and delivered in full and on time, while s…
Skills: Order Management, SAP, Microsoft Excel, Data Analysis, Stakeholder Management
Melbourne, Victoria, Australia · On-site
Come and be a part of the Trek Family, where we build only products we love, provide incredible hospitality, and change the world—one bike at a time. Are you ready to take the next step in your career and work with your …
Skills: Bike Repair, Troubleshooting, Bike Assembly, Technical Support, Customer Service
Melbourne, Victoria, Australia · Hybrid
Overview: Part-time (21.6 hours per week), Fixed Term position until 2nd July 2027 Salary HEW 5 + 17% Superannuation Based at the Bundoora campus, but may be required to work and/or be based at other campuses of the Univ…
Skills: Customer Service, Relationship Building, Negotiation, Clinical Administration, Data Management
Melbourne, Victoria, Australia · On-site
Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name…
Skills: Kitchen Planning, Interior Design, Customer Service, Sales Management, Stock Management
Melbourne, Victoria, Australia · On-site
Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to cultur…
Skills: Luxury Retail Leadership, Commercial Performance Management, Client Relationship Management, CRM Excellence, Talent Development
Melbourne, Victoria, Australia · On-site
Be part of a team that brings the Australian Open to life. Join us this summer and help create truly memorable moments for players, patrons and fans from around the world. The Australian Open is one of Australia’s larges…
Skills: Customer Experience, Customer Support, Collaboration, Communication, Event Operations
Melbourne, Victoria, Australia • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Deliver registration and licensing services to customers via face-to-face, telephone, and written communication. Investigate and resolve customer enquiries and complaints while suggesting improvements to service delivery processes.
Candidates must possess exceptional customer service skills, intermediate computer literacy, and a strong work ethic. A full valid driver's license (excluding P Plates) is mandatory.
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.
VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.
VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.
We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.
Tenure: Casual
Salary: $32.91 per hour plus 25% loading
Location: Mitcham/ Heatherton & Dromana
Are you passionate about helping people and delivering outstanding customer service? Join our dynamic team at VicRoads!
At VicRoads, we pride ourselves on providing exceptional service and support to our customers. We believe that every team member plays a vital role in our success, and we are currently seeking enthusiastic Customer Service Officers to join our vibrant team.
Deliver registration and licensing services around the needs of our customers in a dynamic environment, over the counter, face to face, by telephone and in writing, in accordance with established policies and procedures, work instructions and guidelines, in a professional, timely and courteous manner.
Investigate and resolve customer enquiries according to established policies and procedures, work instructions and guidelines, in a timely manner. effectively resolve customer complaints and escalate to supervisor where required.
Exercise judgement to suggest improvements to customer service delivery processes and tools and support corporate change initiatives.
Work collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives.
Provide guidance and support to less experienced staff where required.
To ensure success in this position you will need to have:
Exceptional customer service skills, a positive can-do attitude with a keen eye for detail
Excellent communication skills coupled with a strong work ethic.
Adaptability, flexibility, and agility with regards to change and adopting new methods of working
A team player who is not afraid to go above and beyond where required.
Intermediate computer literacy skills
A full valid driver’s license is required. (You cannot be on your P Plates).
Reasonable travel is required.
VicRoads is committed to continually investing in our workforce and fostering an environment whereby all our employees feel valued, engaged, and empowered. To attract, retain and develop great people, we provide genuine flexibility, a culture that supports people to be their best and be themselves, and great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.
Innovation powers progress, but it doesn’t come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we’re proud our workforce reflects the community we work for.
Competitive salary and benefits, including opportunities to earn a bonus
Salary packaging, Fitness Passport & discounts to hundreds of retailers
Opportunities for professional and personal development.
How to Apply:
We encourage applications from people of all genders, backgrounds and communities.
If you need any adjustments to our recruitment process or the role itself, please let us know when applying.
Please submit your application via the “Apply” button.
Applications should include a resume and a brief covering letter, please advise which location you prefer.
For a copy of the Position Description please email [email protected]
Unfortunately, applications cannot be accepted via this email.
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VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.
Innovating to keep you moving
VicRoads is passionate about making it easy for Victorians to get on the road. We operate registration and licensing services on behalf of the Victorian State Government, registering more than 6.5 million vehicles and licensing 5.1 million drivers of cars, motorcycles, heavy vehicles and boats. More than 40 essential registration and licensing services sit under our umbrella. Each year we securely process millions of online transactions and provide personalised support at our 44 licensing, testing and Customer Service Centres throughout Victoria. We're pleased to have launched a range of innovative digital services to make it easier for Victorians to manage their registration and licensing needs. These include our myVicRoads app, which provides secure access to a range of registration and licensing services on your phone. Drivers can now access their Digital Driver Licence through the myVicRoads app. We also launched our VicRoads Vehicle Report, which allows purchasers to get insights into a vehicle's history and make a more confident purchase. As we continue to evolve, we will remain focused on enhancing the customer experience and delivering practical benefits for Victorians, as well as continuing to provide seamless and efficient services. We operate as a joint venture partnership with the Victorian State Government, Aware Super, Australian Retirement Trust and Macquarie Asset Management.
Offices: Melbourne, Victoria 3000, AU
There are currently 1,053 open customer service & support positions in Melbourne, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Endeavour Group, Accor, Marriott International Hotels, Inc., Guzman y Gomez Mexican Kitchen, ALDI International Services SE & Co. oHG, among others. Browse the listings above to see every active employer.
Yes — 242 of the 1053 open customer service & support positions offer remote or hybrid work (16 remote, 226 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
