Medford, Oregon, United States · On-site
$18/hr–$22/hr
Department: Member Contact Center Reports To: MCC Assistant Manager Classification: Non-Exempt About Rogue Credit Union: Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rog…
Skills: Active listening, Customer service, Telephone skills, Communication, Computer literacy
Medford, Oregon, United States · On-site
A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our customers can find exactly wh…
Skills: Customer service, Retail sales, Stock replenishment, Produce preparation, Freight receiving
Medford, Oregon, United States · On-site
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Skills: Customer Service, Cashiering, Communication, Interpersonal Skills, Retail Operations
Medford, Oregon, United States · On-site
$18/hr–$22/hr
Department: Member Contact Center Reports To: MCC Assistant Manager Classification: Non-Exempt About Rogue Credit Union: Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rog…
Skills: Active listening, Customer service, Telephone skills, Communication, Computer literacy
H&R BlockMedford, Oregon, United States · On-site
About the Role As a year-round Block Advisor Tax Advisor, you are a trusted advisor who helps clients navigate complex tax and business services situations with confidence. You'll use your expertise to prepare accurate r…
Skills: Tax preparation, Accounting, Finance, Bookkeeping, Tax planning
Medford, Oregon, United States · On-site
$17/hr–$20/hr
Description Job Summary: Edge, a division of NEFCO Construction Supply, is a business-to-business supply distribution company that sells products primarily to commercial contractors, industrial businesses, municipalities…
Skills: Driving, Warehouse operations, Customer service, Inventory management, Shipping and receiving
Medford, Oregon, United States · On-site
$18/hr–$19/hr
Location: 3850 Mystic Valley Parkway Medford, MA 02155 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that…
Skills: Customer service, Communication, Safety awareness, Parking lot maintenance
Medford, Oregon, United States · On-site
Job Description Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you’re an experienced stylist or a recent graduate, we're excited to meet you. **SEARCHING FOR EAGER …
Skills: Haircutting, Customer service, Technical coaching, Team collaboration, Communication
Medford, Oregon, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Patient counseling, Immunization, Prescription fulfillment, Inventory management
Lowe's Companies, Inc.Medford, Oregon, United States · On-site
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer service, Retail technology, Computer literacy, Communication, Merchandising
Medford, Oregon, United States · On-site
At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people …
Skills: Customer service, Interpersonal skills, Problem solving, Data entry, Oral communication
Lowe's Companies, Inc.Medford, Oregon, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram reading, Display setup, Inventory management, Customer service
Medford, Oregon, United States · Hybrid
GENERAL PURPOSE: The position provides a visible presence at Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact,…
Skills: Loss prevention, Security, Customer service, Conflict resolution, Surveillance
Lowe's Companies, Inc.Medford, Oregon, United States · On-site
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Customer service, Cash handling, Point of sale, Arithmetic, Communication
Lowe's Companies, Inc.Medford, Oregon, United States · On-site
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight unloading, Stocking, Inventory handling, Forklift operation, Customer service
Lowe's Companies, Inc.Medford, Oregon, United States · On-site
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight handling, Stocking, Customer service, Forklift operation, Inventory management
Chico, California, United States · On-site
$23/hr–$29/hr
Department: Mortgage Services Reports To: Mortgage Services Production Manager Grade: 8 Classification: Non-Exempt Supervises Direct: 0 Supervises Indirect: 0 About Rogue Credit Union: Rogue Credit Union is a member-owne…
Skills: Mortgage lending, Loan processing, Customer service, Financial services, Communication skills
Medford, Oregon, United States · On-site
$15/hr–$19/hr
Be part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Inventory management, Order fulfillment, Customer service, Communication, Teamwork
Medford, Oregon, United States · On-site
Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Leadership, Team management, Customer service, Communication
Medford, Oregon, United States · On-site
$70k–$400k/yr
Build the Future with Us — EquipmentShare is Hiring a Territory Account Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built b…
Skills: Outside sales, Territory management, Business development, Client acquisition, Account management
Medford, Oregon, United States • On-site
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The specialist provides exceptional member service by assisting with requests via phone, email, and other remote channels. They also maintain knowledge of credit union products to identify cross-selling opportunities and resolve technical issues.
Candidates must have a high school diploma or GED and between one to twelve months of related experience. Proficiency in computer systems, a typing speed of 40-45 w.p.m., and bilingual capabilities are required.
Department: Member Contact Center
Reports To: MCC Assistant Manager
Classification: Non-Exempt
About Rogue Credit Union:
Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, California and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work!
Role:
Greets and assists members with active listening skills providing accurate information and service to members. Demonstrates knowledge of Rogue's vision and mission philosophies, using the Service Promises to build Loyal Members through each individual member experience.
Essential Functions & Responsibilities:
50% Provides unsurpassed member/potential member service experiences. Greets members by telephone, email, or any other remote channel in a friendly and professional manner using the five Service Promises to assist, resolve and complete members requests. Includes but is not limited to transfers, loan payments, stop payments, card orders/replacements, statement/check copies, address changes, general maintenance and other operational tasks as determined or other member assistance items.
25% Completes member requests received via phone, email or any point of member contact through electronic means, including but not limited to: in-depth online banking, bill pay, ATM/Visa/Debit, loan, technical/transaction research and general maintenance. Works with members and other resources to find answers and resolution. Takes ownership of situations within authority limits or refers to others within the credit union as needed.
20% Maintains effective level knowledge of all credit union departmental products/services/processes, identifying cross sell/referral/trend opportunities. Participates in credit union promotions. Maintains a high level of technical knowledge to successfully perform all duties.
5% Assists other departments as needed; proactively performs other duties as needed or assigned.
Knowledge & Skills:
Experience: One month to twelve months of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves contact with people beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.
Other Skills: Excellent communication, listening and telephone skills. Professional demeanor; extensive technical knowledge with excellent computer/keyboarding skills; 10 key calculators; with a minimum typing speed of 40-45 w.p.m. High ability to multi-task and make decisions with minimum information, possesses the ability to effectively work in multiple systems simultaneously. Has knowledge in using computer search engines and in-depth knowledge of major consumer browsers to effectively identify potential issues impacting electronic services. Has the ability and aptitude to learn and maintain knowledge in a multitude of web-based systems/processes. An effective level Member Service Specialist will be self-sufficient and perform their role with minimal supervision and oversight.
Physical Requirements: Some adjusting or moving objects up to 30 pounds in all directions. Must be able to remain in a stationary position, often standing or sitting for prolonged periods. Repeating motions that may include the wrists, hands and/or fingers while using computer. Communicating with others to exchange information. Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication, and make fine discernments in sound. Close and continuous visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal and extensive reading.
Work Environment: Requires working Saturdays. Normal workday with occasional overtime or unpredictable schedule. This position requires attendance at meetings and events in the evenings and on weekends. Exposed to potentially hazardous condition, i.e., robbery.
Disclaimer:
Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer.
Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call (541) 622-7295.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Living Local...it's a Rogue thing!
Rogue Credit Union is a full service financial cooperative with branches across Oregon and Western Idaho. What's most important is holding true to our DNA by giving back to our members and our communities.
Offices: 1370 Center Drive, Medford, OR 97501, US
There are currently 421 open customer service & support positions in Medford, OR listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lithia & Driveway, Lowe's Companies, Inc., Rogue Credit Union, Albertsons Companies, Kroger, among others. Browse the listings above to see every active employer.
Yes — 19 of the 421 open customer service & support positions offer remote or hybrid work (14 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
