Makati, Metro Manila, Philippines · Hybrid
$50k–$70k/mo
About the Role: We're looking for a Customer Success Coach - Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training …
Skills: Coaching, Quality Assurance, Training Delivery, Customer Success Management, Performance Improvement
Makati, Metro Manila, Philippines · Hybrid
Customer Experience Operations Manager <br> Job Description <br> The Role This is a senior leadership role overseeing customer support strategy and operations for Realhub and Campaigntrack. You’ll lead a large PH-based t…
Skills: Customer Experience Strategy, Operations Management, Stakeholder Management, Performance Metrics, CSAT
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Develop and elevate the performance of Customer Success Managers through coaching, mentoring, and quality assurance reviews. Lead training sessions and create tailored coaching plans to improve customer satisfaction and retention.
Requires experience coaching CSMs or similar client-facing roles, with a strong background in quality assurance and structured feedback. Candidates must be able to work a US night shift schedule and present original training materials during the hiring process.
We're looking for a Customer Success Coach - Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive long-term client success.
The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement. Former BPO trainers with a strong QA background are welcome to apply.
\nKey Responsibilities
Background in SaaS, B2B services, or subscription-based support
Familiarity with CS tools like Hubspot, Pipedrive, Stripe, Dialpad
Training or coaching certifications are a plus
We're the World's Best Assistant. Hit "Learn More" to speak to an expert about transforming your business! 🚀
Wing provides small businesses, startups, execs, and enterprises with the top 1% of remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your incredible, yet super affordable, team member to whom you can delegate excess work while you do the important things to grow your business.
Offices: 2150 Shattuck Ave, Berkeley, California 94704, US
There are currently 442 open customer service & support positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BDO Unibank, Metrobank, ADP, Cartrack, Booth, among others. Browse the listings above to see every active employer.
Yes — 138 of the 442 open customer service & support positions offer remote or hybrid work (24 remote, 114 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
