Los Angeles, California, United States · Hybrid
$21/hr–$34/hr
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based co…
Skills: Call Management, Patient Scheduling, Insurance Verification, Customer Service, HIPAA Compliance
Los Angeles, California, United States · Hybrid
$21/hr–$34/hr
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based co…
Skills: Call Management, Patient Scheduling, Insurance Verification, Customer Service, HIPAA Compliance
Los Angeles, California, United States · On-site
$19/hr–$23/hr
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Los Angeles, California, United States · On-site
$39/hr–$45/hr
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Los Angeles, California, United States · On-site
$18/hr–$25/hr
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Los Angeles, California, United States · Hybrid
$21/hr–$34/hr
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based co…
Skills: Call Management, Patient Scheduling, Insurance Verification, Customer Service, HIPAA Compliance
Los Angeles, California, United States · Hybrid
$22/hr–$32/hr
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · Remote OK
$22/hr–$25/hr
Anticipated End Date: 2026-08-14 Position Title: Outreach Care Specialist Job Description: Outreach Care Specialist Location: Virtual California: This role enables associates to work virtually full-time, except for requi…
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Los Angeles, California, United States · On-site
$28/hr–$36/hr
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Los Angeles, California, United States · On-site
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Los Angeles, California, United States · On-site
$25/hr–$39/hr
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Los Angeles, California, United States · On-site
$27/hr–$33/hr
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Skills: Customer Service, Library Management Systems, Student Supervision, Research Support, Interlibrary Loan
Los Angeles, California, United States · On-site
$25/hr–$39/hr
The Financial Clearance Specialist III is responsible for ensuring insurance eligibility, benefit verification, and the authorization processes are complete in the time allowed by the insurance companies to prevent denia…
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Los Angeles, California, United States · On-site
$16/hr–$21/hr
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Los Angeles, California, United States · On-site
$20/hr–$33/hr
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Healthcare Supply Chain, Logistics, Process Improvement, IATA Regulations, Dangerous Goods Transportation
Los Angeles, California, United States • Hybrid
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Acts as the primary point of contact for medical center access by managing telephone calls, electronic messages, and patient scheduling. Responsible for registering patients, verifying insurance coverage, and ensuring data integrity within the call management system.
Requires a high school diploma and at least two years of experience in a call center, customer service, or healthcare environment. Preferred qualifications include an associate or bachelor's degree in healthcare or business and proficiency in medical terminology.
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
Departmental Specific Summary
Essential Duties
Requisition Qualifications:
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$150668.htmldTogether We are Limitless
Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties as well as Las Vegas. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.
Offices: 1500 San Pablo Street, Los Angeles, CA 90033, US · 1441 Eastlake Avenue, Los Angeles, CA 90033, US · 1812 Verdugo Boulevard, Glendale, CA 91208, US
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