Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that …
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$65k–$70k/yr
Full-time
bachelor degree
Posted 41d ago
~40 hrs/week
Responsibilities
The Tenant Associate provides administrative and financial support to Property Managers, including handling monthly reporting, budgeting, and tenant correspondence. Key duties involve managing accounts payable/receivable, coordinating vendor contracts, and ensuring high-quality customer service for tenants and owners.
Requirements
Candidates should ideally hold a bachelor's degree and possess at least 2 years of commercial property management experience. Proficiency in MS 365 and property management software like Yardi or MRI is preferred.
Full job description
Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.
Part of the Transwestern companies, Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types. Fueled by a holistic perspective of the real estate life cycle, agility and creativity are hallmarks of our approach, while vast national resources and sound market intelligence underpin customized recommendations and property solutions.
Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together. We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.
POSITION SUMMARY:
The Tenant Associate is responsible for working directly with the Property Managers, to assist with handling monthly reporting, budgeting, responding to tenant inquiries, and drafting tenant notices and correspondence. The Tenant Associate will support the property manager with the preparation of monthly operating reports and client deliverables, tenant billings, collection of rent and processing of property payables.
It is the responsibility of the Tenant Associate not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but to focus on productivity and results.
ESSENTIAL JOB FUNCTIONS:
Provide full administrative support for the property management office including phone support, typing, reports, filing and distribution of correspondence and related administrative functions.
Schedule and coordinate meetings/special events as requested.
Administer vendor and utility supplier account setup and ongoing maintenance.
Assist in lease administration activities and maintain lease and property files.
Track and file all service and construction contracts and insurance certificates.Maintain follow-up system for expiration.
Promote and foster positive relationships with tenants and owner.
Assist Property Manager or Assistant Property Manager with initiating late payment calls as required.
Interface with tenants and vendors in daily operations of the building.
Provide administrative support for capital and tenant improvement projects including the preparation and coordination of bid proposals, service contract and approve invoices.
Initiate and execute day-to-day operational procedures including interacting with engineers, security, janitors and other building staff.
Maintain current certificates of insurance for all vendors; ensure coverage complies with requirements.
Track and maintain Energy Star benchmarking data so information is current and accurate.
Respond positively and promptly to standard building requests.
Provide accounts receivable support including posting cash receipts, tenant bill backs, AR status reports, etc.
Provide accounts payable support which includes coding invoices, composing expense reports, posting AP reports, vendor on-boarding, etc.
Review other A/P and A/R applications as required by Property Manager.
Additional duties or projects as assigned by the Property Manager or Assistant Property Manager.
POSITION REQUIREMENTS:
A bachelor’s degree, preferred.
A minimum of 2 years of property management experience, preferably in commercial /Class A Office management.
Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
Angus and accounting software such as MRI, Yardi or CTI proficiency preferred.
Ability to keep information strictly confidential.
Strong desire to succeed in an entrepreneurial environment.
Must be able to handle multiple projects, changing priorities and a continually heavy workload.
Exceptional oral and written communication skills.
Strong customer service orientation.
Pay Range 65,000 - 70,000
WORK SHIFT:
LOCATION:
Encino, CA
This is a dynamic, on-site role that places you at the heart of the action. As a result, an essential function of this position is working on-site. Remote or hybrid options are not available. Being on property allows you to build strong relationships with clients and tenants, respond in real time, and make a visible impact every day.
ABOUT US
Transwestern’s Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion – not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone.
Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration.
Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story.
Related keywords
Commercial Real EstateClass A OfficeProperty ManagementLease AdministrationEnergy Star BenchmarkingAccounts ReceivableAccounts PayableMRIYardiCTIAngusTenant RelationsVendor On-boardingOperating ReportsCapital ProjectsTenant Improvements
Transwestern is a preeminent, vertically integrated commercial real estate firm dedicated to serving investors, partners and clients through expertise in investment, development, brokerage and property management. We own, lease and operate $57 billion1 in assets and have completed or commenced development on more than $9 billion of real estate projects since 2012. Our experience spans diverse property types, including logistics, multifamily, retail, mixed-use, healthcare, office, data centers, hotel, and life sciences. Across 33 offices nationwide, our team is united by a culture that cultivates agility, mutual trust and high performance. Learn more at transwestern.com
1Includes the Transwestern organization and RIA AUM as of June 30, 2025.
Offices: 1900 West Loop South, Suite 1300, Houston, Texas 77027, US · 3340 Peachtree Road NE, Suite 1000, Atlanta, Georgia 30326, US · 901 S. MoPac Expressway, Building 4, Suite 250, Austin, Texas 78746, US · 7160 Columbia Gateway Drive, Suite 210, Columbia, Maryland 21046, US · 6700 Rockledge Drive, Suite 500-A, Bethesda, Maryland 20817, US
Full Service Commercial Real Estate - Property ManagementAgency LeasingDevelopmentInvestment ServicesTenant AdvisoryMarket Researchand Sustainability SolutionsCommercial Real EstateProperty ManagementReal Estate
How many Customer Service & Support jobs are open in Los Angeles, CA right now?
There are currently 6,297 open customer service & support positions in Los Angeles, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Los Angeles, CA?
Companies currently hiring include Domino's, Starbucks, Allied Universal, Kroger, Costco Wholesale, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Los Angeles, CA?
Yes — 475 of the 6297 open customer service & support positions offer remote or hybrid work (199 remote, 276 hybrid).
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