Lansing, Michigan, United States · On-site
Job ID: 54458 Positions Location: Lansing, MI Job Description General Purpose of Job: The Description: Positions Location: Lansing, MI Job Description General Purpose of Job: The Pre-Service Scheduling Specialist's main …
Skills: Patient Scheduling, Pre-registration, Insurance Verification, Insurance Authorization, ICD-10 Coding
Lansing, Michigan, United States · On-site
Job ID: 54323 Positions Location: Lansing, MI Job Description General Purpose of Job: Perform Description: Positions Location: Lansing, MI Job Description General Purpose of Job: Perform general clerical duties associate…
Skills: Patient Scheduling, Medical Records Maintenance, Insurance Billing, EMR, CRT Keyboard
Lansing, Michigan, United States · On-site
$25k–$50k/yr
Job DetailsJob Location: Lansing, MI 48912Position Type: Full-Time/Part-TimeSalary Range: $25,000.00 - $50,000.00 Base+Commission/yearJob Category: Store SalesMobilelink - Sales Advocate With over 500 Cricket stores, Mob…
Skills: Customer Service, Retail Sales, Communication Skills, Technical Aptitude, Problem Solving
Lansing, Michigan, United States · On-site
$31k–$56k/yr
Job DetailsJob Location: MI - WEST LANSING - D3 - LANSING, MI 48917Position Type: Full TimeSalary Range: $31,158.00 - $56,158.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Authori…
Skills: Retail Management, Sales Coaching, Customer Service, Inventory Management, Staffing
Lansing, Michigan, United States · On-site
$36k–$61k/yr
Job DetailsJob Location: MI - WEST LANSING - D3 - LANSING, MI 48917Position Type: Full TimeSalary Range: $36,337.00 - $61,337.00 Base+Commission/yearMy Wireless Retail Sales Manager My Wireless / Authorized AT&T Retailer…
Skills: Team Coaching, Retail Management, Sales Leadership, Customer Service, Staffing and Recruiting
Lansing, Michigan, United States · On-site
$31k–$56k/yr
Job DetailsJob Location: MI - AZRIELLI CENTER - D3 - LANSING, MI 48912Position Type: Full TimeSalary Range: $31,158.00 - $56,158.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Auth…
Skills: Retail Management, Sales Leadership, Customer Experience, Coaching, Staffing
Lansing, Michigan, United States · On-site
Job ID: 55024 Per Diem - Float Description: Positions Location: Lansing, MI Job Description General Purpose of Job: Perform general clerical duties associated with patient services to include: scheduling, greeting, admit…
Skills: Patient Scheduling, Medical Records Maintenance, HIPAA Compliance, EMR Proficiency, Medical Terminology
Lansing, Michigan, United States · On-site
$13.73/hour Shift Premium may Apply We’re hiring immediately! Are you looking for flexible, on-call work and enjoy driving while supporting a great customer experience? If you’re dependable, safety-focused, and like kno…
Skills: Driving, Vehicle Transport, Safety Compliance, Time Management, Customer Experience
Lansing, Michigan, United States · Hybrid
$18/hr–$27/hr
We are looking for a meticulous and proactive individual to join our team as a Fraud & Risk Operator at Aristocrat. In this role, you will play a critical part in ensuring the financial security and integrity of our paym…
Skills: Fraud Detection, Risk Management, Data Analysis, Payment Processing, Regulatory Compliance
Lansing, Michigan, United States · On-site
With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong m…
Skills: Music Instruction, Curriculum Implementation, Student Retention, Customer Service, Communication
Lansing, Michigan, United States · On-site
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, manag…
Skills: Store Management, Team Leadership, Operational Planning, Inventory Management, Customer Service
Lansing, Michigan, United States · On-site
First National Bank of America is looking for customer-focused candidates to join the Mortgage Servicing Team. As a Mortgage Resolution Representative, you’ll connect with customers to provide caring, solutions-focused a…
Skills: Bilingual Spanish, Customer Service, Active Listening, Problem Solving, Mortgage Servicing
Lansing, Michigan, United States · On-site
$15/hr
Creative Dining Services at Auto Owners in Lansing is seeking a Part Time General Food Service Worker. No nights or weekends! Part time - 25 hours a week $15.00/hr About the Role: Primary Responsibilities: Set up food se…
Skills: Food Preparation, Customer Service, Kitchen Maintenance, Cash Handling, Basic Math
Lansing, Michigan, United States · On-site
$17/hr–$20/hr
Job Title: Assistant Property Manager/Leasing Agent Division: 4 Department: Support Staff Reports To: Property Manager FLSA Status: Non-Exempt Summary: Responsible for processing rental applications, showing apartments t…
Skills: Time Management, Oral Communication, Written Communication, Professionalism, Organization
Lansing, Michigan, United States · On-site
$17/hr–$17/hr
Lansing Night Owls Wanted! Join Our Dual-Hotel Team as a Night Auditor Looking for a role where no two nights are the same—and where YOU make the difference? Our dual-property hotel in Lansing is searching for a fr…
Skills: Night Audit, Guest Relations, Financial Balancing, Front Office Operations, Conflict Resolution
Lansing, Michigan, United States · On-site
Job Description Are you a driven, motivated leader ready to play a key role in running one of our Domino's Pizza restaurants? We’re seeking enthusiastic Assistant Restaurant Managers who take pride in their work, value t…
Skills: Leadership, Teamwork, Conflict Resolution, Customer Service, Task Delegation
Lansing, Michigan, United States · On-site
Job Description Are you a driven, motivated leader ready to play a key role in running one of our Domino's Pizza restaurants? We’re seeking enthusiastic Assistant Restaurant Managers who take pride in their work, value t…
Skills: Leadership, Teamwork, Conflict Resolution, Customer Service, Task Delegation
Lansing, Michigan, United States · On-site
Job Description Are you a driven, motivated leader ready to play a key role in running one of our Domino's Pizza restaurants? We’re seeking enthusiastic Assistant Restaurant Managers who take pride in their work, value t…
Skills: Leadership, Teamwork, Conflict Resolution, Customer Service, Task Delegation
Lansing, Michigan, United States · On-site
Job Description What's the secret behind Domino's Pizza's extensive network of Delivery Drivers? It's simple: the company offers a flexible schedule that allows drivers to fit work around their other obligations. This me…
Skills: Safe Driving, Customer Service, Time Management, Technology Proficiency, Navigation
Lansing, Michigan, United States · On-site
Job Description What's the secret behind Domino's Pizza's extensive network of Delivery Drivers? It's simple: the company offers a flexible schedule that allows drivers to fit work around their other obligations. This me…
Skills: Safe Driving, Customer Service, Time Management, Technology Proficiency, Navigation
Lansing, Michigan, United States • On-site
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The specialist is responsible for scheduling and pre-registering patients while verifying insurance authorizations and medical necessity. They also handle patient payments, provide service estimates, and enter ICD-10 codes for billing purposes.
Candidates need either an Associate degree with 1 year of experience or a High School diploma with 3 years of experience in healthcare scheduling and billing. Proficiency in medical terminology and passing specific analytical and terminology assessments are required.
Positions Location: Lansing, MI
General Purpose of Job:
The Pre-Service Scheduling Specialist's main objective is to accurately schedule and pre-register patients for Sparrow Health System and verify insurance authorization requirements are met. Responsibilities include: scheduling patient appointments, providing pre-registration, verification of insurance, obtaining insurance authorizations, collecting patient payments, providing estimates, entering ICD-10 codes and completing appropriate medical necessity checking. Understand modality specific protocols to safely schedule patients.
Essential Duties:
This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.
| General Requirements | • Patient Access or Revenue Cycle Certification - preferred. |
| Work Experience | • Experience must be in one of the following areas: health care scheduling billing, health insurance verification, ICD-10 coding, medical necessity checking, authorizations and copay collections. • Experience in customer service or call center - preferred. |
| Education | • Associate Degree in health care billing, accounting or business and a minimum of 1 year of health care healthcare scheduling and patient registration experience; OR High School Diploma/GED and a minimum of 3 years of health related experience in healthcare scheduling, billing, and registration. • Completion of Medical Terminology course - preferred. |
| Specialized Knowledge and Skills | • Excellent word processing and computer typing skills. • Demonstrated interpersonal and communication skills • Must pass a medical terminology assessment test with 80% or greater. • Must successfully complete analytical skills assessment test with 65% or greater. |
University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
| Shift | Days |
| Degree Type / Education Level | High School / GED |
| Status | Full-time |
| Facility | Sparrow Hospital |
| Experience Level | New Grad |
Proudly serving Mid-Michigan as part of the state's topranked health system.
As Mid-Michigan’s premier healthcare organization and the region’s largest private employer, University of Michigan Health-Sparrow provides quality care to hundreds of thousands of people each year. With 526 providers at 115 sites of care across the region, Sparrow is your community health partner in Mid-Michigan, no matter what town or county you call home. Our mission is to provide the best possible care to every patient, every time. What does that mean? It means we bring critical care to rural communities. We keep your kids healthy at our primary care practices. We help you get active at our fitness and recreation centers in Lansing and Charlotte. We provide world-class care to patients fighting cancer at the flagship Herbert-Herman Cancer Center and deliver the most advanced treatment for a healthy heart at the Thoracic Cardiovascular Institute. We welcome your new little ones into the world at the Mother Baby Center, where we deliver 4,000 babies a year. And we provide the best emergency care in Mid-Michigan as the region’s only Level 1 Trauma Center. We’re committed to providing the best care for patients like you — and your family and friends in Mid-Michigan — because supporting the health of our community is what matters to us most.
Offices: 1120 E Michigan Ave, Lansing, Michigan 48912, US
There are currently 499 open customer service & support positions in Lansing, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, University of Michigan Health-Sparrow, Kroger, Meijer, Emergent Holdings, among others. Browse the listings above to see every active employer.
Yes — 31 of the 499 open customer service & support positions offer remote or hybrid work (14 remote, 17 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
