Lansing, Michigan, United States · On-site
JOB DESCRIPTION As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients. Your main duties will include answering customer inquiries, resolving complaints, and pr…
Skills: Customer Service, Communication, Interpersonal Skills, Problem-Solving, Decision-Making
Lansing, Michigan, United States · On-site
$40k–$50k/yr
We are hiring a Guest Service Manager for a Dual AC/Hyatt Hotel Salary: $40k- $50k Are you a leader who loves creating unforgettable guest experiences and inspiring others to do the same? At Concord Hospitality, we belie…
Skills: Leadership, Team Coaching, Guest Relations, Front Office Operations, Mentoring
Lansing, Michigan, United States · On-site
Job Description Five Star Pizza, your locally owned and operated Domino’s, is looking for its next generation of highly motivated General Managers! These driven leaders will develop and support a customer-focused team wh…
Skills: Quick-Service Restaurant Management, Team Leadership, Customer Experience, Problem Solving, Verbal Communication
Lansing, Michigan, United States · On-site
Dental Front Desk Coordinator Lansing, MI Oakhill Dental Associates is looking for an enthusiastic Full-Time Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coor…
Skills: Patient Interaction, Appointment Scheduling, Insurance Verification, Dental Terminology, Dental Office Software
Lansing, Michigan, United States · On-site
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Merchandising, Inventory Management, Product Knowledge, Collaboration
Lansing, Michigan, United States · On-site
$14/hr–$14/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking
Lansing, Michigan, United States · On-site
Job Overview: Account Sales Manager for Hiring Immediately The Account Sales Manager is responsible for up-selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and pene…
Skills: Up-selling, Merchandising, Account Management, Sales Execution, Customer Service
Lansing, Michigan, United States · On-site
$18/hr–$20/hr
Job Summary DPMG Prime is a growing property management company serving the Greater Lansing area. We are seeking a dynamic and detail-oriented Leasing Agent to join our property management team. In this vital role, you w…
Skills: Property Leasing, Customer Service, Fair Housing Compliance, Negotiation, AppFolio
Lansing, Michigan, United States · On-site
Provides expert support functions for all aspects of the department including: clerical services, managing patient records, customer interactions, maintaining professional and well equipped facility, scheduling and check…
Skills: Patient Registration, Medical Scheduling, Clerical Support, Patient Identification, Customer Service
Lansing, Michigan, United States · On-site
$36k–$61k/yr
Job DetailsJob Location: MI - WEST LANSING - D3 - LANSING, MI 48917Position Type: Full TimeSalary Range: $36,337.00 - $61,337.00 Base+Commission/yearMy Wireless Retail Sales Manager My Wireless / Authorized AT&T Retailer…
Skills: Team Coaching, Retail Management, Sales Leadership, Customer Service, Staffing and Recruiting
Lansing, Michigan, United States · On-site
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Cash Handling, Customer Service, Equipment Maintenance, Safety Compliance, Point Of Sale (POS) Systems
Lansing, Michigan, United States · On-site
Job ID: 54323 Positions Location: Lansing, MI Job Description General Purpose of Job: Perform Description: Positions Location: Lansing, MI Job Description General Purpose of Job: Perform general clerical duties associate…
Skills: Patient Scheduling, Medical Records Maintenance, Insurance Billing, EMR, CRT Keyboard
Lansing, Michigan, United States · On-site
Job ID: 54458 Positions Location: Lansing, MI Job Description General Purpose of Job: The Description: Positions Location: Lansing, MI Job Description General Purpose of Job: The Pre-Service Scheduling Specialist's main …
Skills: Patient Scheduling, Pre-registration, Insurance Verification, Insurance Authorization, ICD-10 Coding
Lansing, Michigan, United States · On-site
$31k–$56k/yr
Job DetailsJob Location: MI - WEST LANSING - D3 - LANSING, MI 48917Position Type: Full TimeSalary Range: $31,158.00 - $56,158.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Authori…
Skills: Retail Management, Sales Coaching, Customer Service, Inventory Management, Staffing
Lansing, Michigan, United States · On-site
Order Pick Up & Delivery Part-Time Make BIG Money at Menards! Store Discount Extra $3 per hour on Weekends Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Den…
Skills: Customer Service, Communication, Order Fulfillment, Organization, Retail Operations
Lansing, Michigan, United States · On-site
$25k–$50k/yr
Job DetailsJob Location: Lansing, MI 48912Position Type: Full-Time/Part-TimeSalary Range: $25,000.00 - $50,000.00 Base+Commission/yearJob Category: Store SalesMobilelink - Sales Advocate With over 500 Cricket stores, Mob…
Skills: Customer Service, Retail Sales, Communication Skills, Technical Aptitude, Problem Solving
Lansing, Michigan, United States · On-site
Job ID: 54537 Positions Location: Lansing, MI Job Description General Purpose of Job: Prepare Description: Positions Location: Lansing, MI Job Description General Purpose of Job: Prepare medication and pharmaceutical sup…
Skills: Medication Dispensing, Pyxis System, IV Admixture, Sterile Compounding, Non-sterile Compounding
Lansing, Michigan, United States · On-site
Part-Time Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Dental Plan On-the-job traini…
Skills: Customer Service, Retail Sales, Merchandising, Communication
Lansing, Michigan, United States · On-site
Job ID: 55024 Per Diem - Float Description: Positions Location: Lansing, MI Job Description General Purpose of Job: Perform general clerical duties associated with patient services to include: scheduling, greeting, admit…
Skills: Patient Scheduling, Medical Records Maintenance, HIPAA Compliance, EMR Proficiency, Medical Terminology
Lansing, Michigan, United States · On-site
$31k–$56k/yr
Job DetailsJob Location: MI - AZRIELLI CENTER - D3 - LANSING, MI 48912Position Type: Full TimeSalary Range: $31,158.00 - $56,158.00 Base+Commission/yearMy Wireless Assistant Retail Store Manager My Wireless, an AT&T Auth…
Skills: Retail Management, Sales Leadership, Customer Experience, Coaching, Staffing
Summit Polymers Inc
Lansing, Michigan, United States • On-site
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The representative will handle customer inquiries and resolve complaints via phone, email, and live chat. They are also responsible for maintaining accurate customer records and collaborating with other departments to ensure satisfaction.
A high school diploma is required, while a college degree and previous customer service experience are preferred. Candidates must be proficient in Microsoft Office and capable of working flexible hours, including evenings and weekends.
JOB DESCRIPTION
As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients. Your main duties will include answering customer inquiries, resolving complaints, and providing information about our products and services. You will also be responsible for maintaining accurate customer records and ensuring customer satisfaction.
Key Responsibilities:
- Responding to customer inquiries via phone, email, and live chat in a timely and professional manner
- Resolving customer complaints and issues effectively and efficiently
- Providing accurate information about our products and services to customers
- Maintaining customer records and updating information as needed
- Collaborating with other departments to ensure customer needs are met
- Identifying and escalating complex customer issues to the appropriate team members
- Following up with customers to ensure their satisfaction and address any additional concerns
- Keeping up-to-date with product knowledge and company policies to provide accurate information to customers
- Maintaining a positive and professional attitude at all times, even in difficult situations
- Striving to meet and exceed customer satisfaction goals
Qualifications:
- High school diploma or equivalent required; college degree preferred
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work well under pressure and handle multiple tasks simultaneously
- Proficient in Microsoft Office and other computer applications
- Ability to adapt to changing situations and learn new processes quickly
- Strong attention to detail and organizational skills
- Ability to work independently and in a team environment
- Willingness to work flexible hours, including evenings and weekends if needed
we value our employees and strive to create a positive and inclusive work environment. We offer competitive salary and benefits packages, as well as opportunities for growth and development within the company.
If you are passionate about providing exceptional customer service and want to be a part of a dynamic and innovative team, we encourage you to apply for our Call Center Representative position.
There are currently 493 open customer service & support positions in Lansing, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, University of Michigan Health-Sparrow, Kroger, Meijer, Emergent Holdings, among others. Browse the listings above to see every active employer.
Yes — 31 of the 493 open customer service & support positions offer remote or hybrid work (14 remote, 17 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
