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Other
Annual leave, Company pension scheme, Life cover, Employee discount, Discounted healthcare, Company share save schemes
Posted 9d ago
Apply by Aug 3
~36 hrs/week
Responsibilities
The Retail Supervisor acts as a team leader responsible for hosting in-store, guiding customers to products, and ensuring excellent service. They also oversee operational store standards, including cash reconciliations, audit compliance, and stock management.
Requirements
Candidates must be experienced supervisors or duty managers with a proven track record of leading small teams in fast-paced environments. Strong customer service skills, reliability, and a flexible approach to work are essential requirements for this role.
Full job description
Overview
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
Great at giving amazing customer service, and able to translate that into sales
Inquisitive, ever-questioning and ever-improving
Passionate about our business
Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
We offer a competitive salary
28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
Award-winning company pension scheme - up to 14% Kingfisher contribution!
Life cover
20% discount with Screwfix and B&Q
Discounted healthcare
Company share save schemes
We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email [email protected] for any queries
Follow us and find out more on our LinkedIn, Instagram & Twitter pages
Apply now! – Upload your CV and complete your application
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at [email protected]
Related keywords
RetailSupervisorTeam LeaderCustomer ServiceStock ManagementAudit ComplianceCash ReconciliationSalesWarehouseRetail OperationsLeadershipTrainingPensionHealthcareShare Save Scheme
How many Customer Service & Support jobs are open in Kettering, United Kingdom right now?
There are currently 54 open customer service & support positions in Kettering, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Kettering, United Kingdom?
Companies currently hiring include Intermountain Health, Costa Coffee, Whitbread, Allen Motor Group, DFDS, among others. Browse the listings above to see every active employer.
How do I apply for Customer Service & Support jobs in Kettering, United Kingdom?
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