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Other
Birthday off, No Sunday or bank holiday working, Healthcare cashback, Retail discounts, Cycle to work scheme
Posted 1d ago
Apply by Aug 10
~40 hrs/week
Responsibilities
You will manage administrative duties, assist patients with frame styling and lens choices, and ensure a smooth, positive experience for every visitor. You will also contribute to the upkeep of practice displays and equipment while providing reliable support to both patients and colleagues.
Requirements
No previous experience in optics is required as full training will be provided. The ideal candidate should possess a caring attitude, strong attention to detail, and a genuine interest in helping people.
We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Assistant Receptionist means being the first welcome our patients recieve each day. You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
You will also receive:
Your birthday off work
No Sunday or bank holiday working
Access to Simply Health (claim cashback on healthcare purchases)
Retail discounts
Cycle to work scheme
We offer a range of benefits designed to support your wellbeing, development, and work-life balance
About the Role
We are looking for a full or part Optical Assistant Receptionist to join us in delivering outstanding patient care. You’ll play a key role in managing administration duties, sharing knowledge on frames and fittings, and delivering ongoing care that makes patients feel confident, comfortable, and cared for.
This is a role for someone who genuinely enjoys helping people, our ideal candidate takes pride in offering honest advice, building trust with patients, and being part of a team that delivers a quality service while supporting one another. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is a big part of how we work, so you’ll play a key role in making sure every patient has a smooth, positive experience from start to finish.
As an Optical Assistant Receptionist, you’ll support patients with everything from booking appointments, frame styling and lens choices, fittings and adjustments, and aftercare. You’ll offer product knowledge that’s tailored to each person’s visual and lifestyle needs, and help manage more complex prescriptions with the support of the wider team. You’ll also assist with day to day practice tasks, contribute to the upkeep of displays and equipment, and be a friendly, reliable point of contact for both patients and colleagues. Above all, you’ll bring a genuine interest in people, an eye for detail, and a caring, can do attitude to every part of your day.
Additional Information:
This role is ideal for someone with or without previous experience working in optics, as full training will be provided
Monday - Friday (NO WEEKEND WORKING)
What's Next?
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
Salary - Max
EUR €14.50
Salary - Min
EUR €14.50
Related keywords
Optical AssistantReceptionistPatient CareOpticsAdministrationFrame StylingLens FittingCustomer ServiceHealthcareRetailAppointment ManagementPractice Support