Kentwood, Michigan, United States · On-site
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer Service, Retail Technology, Inventory Replenishment, Order Processing, Paint Mixing
Kentwood, Michigan, United States · On-site
Job DetailsJob Location: Avflight Grand Rapids - Grand Rapids, MI 49512Position Type: Part TimeEducation Level: High School/GED EquivalentJob Shift: AnyGeneral Purpose of Job: This position is responsible for providing c…
Skills: Customer Service, Cargo Handling, Aircraft Cleaning, Ground Equipment Operation, Communication Skills
Kentwood, Michigan, United States · On-site
$14/hr–$14/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer Service, Communication, Organization, Multi-tasking, Attention To Detail
Kentwood, Michigan, United States · On-site
$14/hr–$14/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Cash Handling, Communication, Organization, Multi-tasking
Kentwood, Michigan, United States · On-site
$22/hr–$24/hr
Job Location Grand Rapids Job Description (Internal Job Title - Sr. Field Service Technician) P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home…
Skills: Electronics, Plumbing, Mechanical Systems, Root Cause Analysis, Salesforce
Kentwood, Michigan, United States · On-site
$15/hr–$15/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Experience, Team Leadership, Loyalty Program Promotion, Training And Mentoring, POS Management
Kentwood, Michigan, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organizational Skills
Kentwood, Michigan, United States · On-site
Field Service Engineer Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Se…
Skills: Hardware Troubleshooting, System Diagnostics, Data Center Maintenance, Storage Area Networks, Server Repair
Kentwood, Michigan, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Cash Handling, Inventory Management, Relationship Management, Organization
Kentwood, Michigan, United States · On-site
$18/hr–$20/hr
Description Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep un…
Skills: Multi-Line Phone Systems, Alphabetical Filing, Data Entry, Microsoft Word, Microsoft Excel
Santa Barbara County, California, United States · On-site
$23/hr–$28/hr
Transaction Coordinator If you’re someone who enjoys staying organized, solving problems, helping customers, and making sure the details never fall through the cracks, this could be a great opportunity for you. As …
Skills: Order Coordination, Customer Service, Multitasking, Microsoft Office, Time Management
Kentwood, Michigan, United States · On-site
Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk along…
Skills: Calendar Management, Travel Coordination, Expense Reporting, Bookkeeping, Meeting Minutes
Kentwood, Michigan, United States · On-site
POSITION DESCRIPTION POSITION TITLE: Server EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: General Manager DEPARTMENT: Dining Position Description Summary: The Server's role is responsible for daily execution…
Skills: Customer Service, Suggestive Selling, Point Of Sale (POS), Cash Handling, Order Taking
Kentwood, Michigan, United States · On-site
Summary The Sales and Management Intern position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, S…
Skills: Sales Generation, Guest Service, Visual Merchandising, Retail Operations, Cashiering
Kentwood, Michigan, United States · On-site
Summary We are excited to open a brand new store at the Tanger Outlet Mall in Byron Center Michigan late April! We will be hiring many new positions for this team and will start interviews in Mid-March. The Operations Ma…
Skills: Operations Management, Visual Merchandising, Inventory Management, Point Of Sale (POS) Software, Guest Service
Kentwood, Michigan, United States · On-site
Summary The Freight Coordinator position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Freig…
Skills: Inventory Management, Shipping And Receiving, Point Of Sale Software, Visual Merchandising, Quality Control
Kentwood, Michigan, United States · On-site
Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammate…
Skills: Customer Service, Cashiering, Visual Merchandising, Sales Generation, Inventory Management
Kentwood, Michigan, United States · On-site
$14/hr–$14/hr
Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. W…
Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking
Kentwood, Michigan, United States · On-site
Summary The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” T…
Skills: Sales Generation, Guest Service, Visual Merchandising, Team Leadership, Recruiting
Kentwood, Michigan, United States · On-site
Summary The Management Trainee position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Management…
Skills: Sales Generation, Guest Service, Recruiting, Training And Development, Visual Merchandising
Kentwood, Michigan, United States • On-site
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Welcome customers and provide professional service to help them find products for home improvement needs. Responsibilities include replenishing merchandise, processing orders, and performing department-specific tasks like tinting and mixing paint.
Requires at least 6 months of experience with computers and retail technology, along with basic arithmetic skills. Candidates must be able to stand for long periods and lift at least 25 lbs unassisted.
Your Impact at Lowe's
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.
How We Support You
Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.
Make your well-being a priority with multiple top-tier health insurance options.
Explore educational opportunities with Lowe's tuition assistance program.
Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
Gain extra savings with a 10% Associate Discount.
Learn new trade skills with our Track to the Trades program.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Your Day at Lowe's
As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.
While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.
Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Key Responsibilities
Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise
Down stock merchandise by looking for empty areas on shelves and replenishing supplies
Process orders and deliveries accurately so customers receive merchandise as expected and on time
Cross-functionally train in other areas of the store to help deliver the best customer service
Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
Guide customers through shopping or checkout
Complete other duties as assigned
Minimum Qualifications
6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
6 Months Experience using common retail technology, such as smart phones and tablets
Reading, writing, and performing basic arithmetic (addition and subtraction)
Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Preferred Qualifications
6 months of Retail and/or customer service experience
Bi-lingual skills
Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)
Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Travel Requirements
This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Do it right for less. Start with Lowe's.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Offices: 1000 Lowes Blvd, Mooresville, NC 28117, US
There are currently 212 open customer service & support positions in Kentwood, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include The Wendy's Company, Dry Goods USA, The Buckle, Inc., Macy's, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 9 of the 212 open customer service & support positions offer remote or hybrid work (3 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
