Kalamazoo, Michigan, United States · Hybrid
$28/hr–$38/hr
Work Flexibility: Hybrid 1st Shift: Monday - Friday 8am-5pm (3-4 days in office) What you will do- Drive quality improvements with same-day feedback and follow-up Leads onboarding and training initiatives Champion orde…
Skills: Leadership, SAP, Salesforce, Case Management, Microsoft Office
Kalamazoo, Michigan, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Kalamazoo, Michigan, United States · On-site
As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam…
Skills: Customer Service, Prescription Processing, Inventory Management, Clinical Services, Pharmaceutical Calculations
Kalamazoo, Michigan, United States · On-site
The main duty of a Budtender is to provide excellent customer service to medical and recreational customers. Budtenders build relationships with customers in order to advise them on potential benefits of different produc…
Skills: Customer Service, Sales, Cannabis Product Knowledge, Upselling, Active Listening
Kalamazoo, Michigan, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Kalamazoo, Michigan, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Kalamazoo, Michigan, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Kalamazoo, Michigan, United States · On-site
The individual selected for this role will be expected to work at Store #1125, located at: 5601 W Main St. Kalamazoo, MI 49009. This position is essential to the success of our retail stores. Store Associates work closel…
Skills: Bilingual Spanish, Customer Service, Sales, Product Recommendation, Inventory Management
Kalamazoo, Michigan, United States · On-site
$15/hr–$18/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Prioritization, Delegation, Coaching, Retail Operations, Visual Merchandising
Kalamazoo, Michigan, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position …
Skills: Consultative Sales, Customer Relationship Management, Financial Analysis, Credit Analysis, Risk Management
Kalamazoo, Michigan, United States · On-site
Job Description Overview At Kalamazoo Country Club, our Concierge plays a vital role in shaping the member experience. You’ll be at the heart of it all. This position is all about hospitality at its finest: anticipating …
Skills: Hospitality Management, Customer Service, Interpersonal Communication, Google Business Applications, Reservation Software
Kalamazoo, Michigan, United States · On-site
Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…
Skills: Cash Handling, Customer Service, Point of Sale (POS), Basic Arithmetic, Computer Literacy
Kalamazoo, Michigan, United States · On-site
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…
Skills: Customer Service, Retail Sales, Inventory Management, Basic Arithmetic, Computer Literacy
Kalamazoo, Michigan, United States · On-site
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by P…
Skills: Patient Assessment, Vital Signs, Phlebotomy, EMR, Patient Education
Kalamazoo, Michigan, United States · On-site
Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If …
Skills: Merchandising, Planogram Reading, Display Setup, Inventory Management, Pricing Accuracy
Kalamazoo, Michigan, United States · On-site
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the custo…
Skills: Customer Service Leadership, Employee Training, Coaching, Merchandising, Marketing Implementation
Kalamazoo, Michigan, United States · On-site
Job Description JOB PURPOSE: Actively solicit new accounts for Kalamazoo Wings and sustain on-going business relationships with existing accounts. This job is a great opportunity to be on the ground floor of the new Kala…
Skills: Ticket Sales, Account Management, Revenue Generation, Guest Service, Contract Negotiation
Kalamazoo, Michigan, United States · Hybrid
Job Description Chemical Sales Representative Build the future with us Are you driven by and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As …
Skills: Automotive Detailing, Route Sales, Customer Service, Sales Pipeline Management, Communication
Kalamazoo, Michigan, United States · On-site
$14/hr–$15/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Customer Service, Merchandising, Communication, Time Management, Teamwork
Kalamazoo, Michigan, United States · On-site
Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…
Skills: Freight Receiving, Stocking, Inventory Handling, Forklift Operation, Pallet Jack Operation
Kalamazoo, Michigan, United States • Hybrid
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Lead the Customer Excellence team by driving quality improvements, overseeing onboarding, and managing order entry processes. Act as a primary resource for escalations and coordinate workloads to ensure best-in-class customer service.
Requires 5+ years of related experience with at least 3 years in a leadership role within a production, warehouse, or call center environment. Expert knowledge of SAP and Salesforce is required, with a high school diploma as the minimum education.
What you will do-
Drive quality improvements with same-day feedback and follow-up
Leads onboarding and training initiatives
Champion order entry and inbound rejection processes for all order types in Depot Support/Customer Excellence including Domestic and IOM.
Guides day-to-day function of team to ensure efficiency and drive best in class customer service.
Oversee individual integration (open cases volumes) to ensure the team is meeting minimum expectations with same day complete and same day shipments.
First line of defense when order entry process flow is interrupted
First-level resource for customer/rep escalations.
Acts as liaison representing Customer Excellence team in projects and collaboration meetings.
Monitor call/email volume daily; help team prioritize schedules and coordinate workloads.
Partner with key players within the division, sales teams, and cross-functional teams to drive productivity and customer satisfaction.
What you need-
5+ years of related work experience with at least 3 years in a leadership role in a production, repair, warehouse, or call center environment.
HS Diploma or G.E.D
Associate’s or Bachelor’s degree in a relevant field preferred.
Experience leading projects and improving processes is preferred, along with familiarity in regulatory compliance environments
Expert-level knowledge of SAP, Salesforce, and case creation.
Proficient Microsoft Office skills.
$28.01 - $38.75 USD Hourly
Travel Percentage: 0%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Stryker is a global leader in medical technologies and, together with our customers, we are driven to make healthcare better. We offer innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. More information is available at stryker.com and careers.stryker.com. Facts: ● 2024 Sales: $22.6 billion ● Industry: Medical Instruments & Supplies ● Employees: 53,000 worldwide ● 44+ Manufacturing and R&D Locations Worldwide ● $1.5 billion spent on research and development in 2024 ● ~14,200 patents owned globally in 2024 ● Products sold in ~75 countries ● Fortune 500 Company ● 9 consecutive years as one a World's Best Workplace Stryker’s social media community guidelines: https://www.stryker.com/content/m/legal/social-media-community-guidelines/en/index.html Notice Regarding Employee Conduct on Facebook/LinkedIn Meta/LinkedIn does not permit employers to verify or validate “employees” in the (META: “Works at” LinkedIn: “Experience”) section of users’ profiles. Please be aware that the views expressed by individuals on their personal accounts and do not necessarily represent the views of our company. If you encounter any issues with a person claiming to be our employee, we recommend using the “Report Profile” feature. If you’d like to report concerns to our Ethics Hotline, you may do so at: https://app.convercent.com/en-us/LandingPage/b6bb4e84-9fcb-ea11-a974-000d3ab9f296
Offices: 2825 Airview Boulevard, Kalamazoo, MI 49002, US · 600 Hope Pkwy SE, Leesburg, VA 21075, US · 571 Silveron Blvd, Flower Mound, TX, US · 325 Corporate Dr, Mahwah, NJ 07430, US · 4870 2100 S, Suite B, Salt Lake City, UT 84120, US
There are currently 224 open customer service & support positions in Kalamazoo, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Bronson Healthcare, Domino's, Family Health Center Inc., Greenleaf Hospitality Group, Meijer, among others. Browse the listings above to see every active employer.
Yes — 12 of the 224 open customer service & support positions offer remote or hybrid work (2 remote, 10 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
