Johannesburg, Gauteng, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Technical Support, Service Management, Incident Management, Data Analysis, Mandarin
Johannesburg, Gauteng, South Africa · Hybrid
Company Description Labournet is a proudly South African company with over 28 years of innovation in payroll, HR, and employment legislative compliance. We are driven by our mission to change the world of work by simplif…
Skills: Payroll implementation, HRIS systems, Client onboarding, Data migration, System configuration
Johannesburg, Gauteng, South Africa · Hybrid
Company Description Labournet is a proudly South African company with over 28 years of innovation in payroll, HR and employment legislative compliance. We are driven by our mission to change the world of work by simplify…
Skills: Payroll support, Software advisory, Client relationship management, HRIS implementation, Payroll processing
Johannesburg, Gauteng, South Africa · Remote OK
Company Description Join Check Point Software Technologies as a Professional Services Consultant and be part of our global mission. As leaders in the Cyber Security industry, we tackle the most complex challenges head-on…
Skills: Check Point products, IP based networks, Network design, TCP/IP, Cyber security
Johannesburg, Gauteng, South Africa · On-site
Job Description To identify and implement enhancements on existing products and procedures as well as effectively manage all operational aspects of the specific product Hello Future Claims Manager, Welcome to FNB, the ho…
Skills: Claims management, Operational efficiency, Process improvement, Regulatory compliance, Stakeholder management
Johannesburg, Gauteng, South Africa · On-site
Job Requisition details Req: 147152 Role: Service Consultant Area: Fourways Advert closing date: 14/08/2026 Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) FAIS …
Skills: Customer service, Cash management, Digital literacy, Problem solving, Relationship management
Johannesburg, Gauteng, South Africa · On-site
Job Req 147172 Closing Date 12 August 2026 Location Sandton Job Purpose To support business objectives by managing fulfilment of requests from clients and staff in order to achieve business results with effective level o…
Skills: Performance management, Strategic planning, Financial accounting, Operations planning, Change management
Johannesburg, Gauteng, South Africa · Hybrid
Specialist - Customer Care - Collections Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’…
Skills: Claims Resolution, Collections Analytics, Collections Management, Credit Risk Management, Customer Care
Johannesburg, Gauteng, South Africa · On-site
Job Req 146961 Closing Date 12 August 2026 Location Mondeor Job Purpose To profitably manage the business portfolio; Network and build individual and business relationships in the micro market and community; and manage s…
Skills: Sales growth, Client relationship management, Staff management, Financial management, Digital sales
Johannesburg, Gauteng, South Africa · On-site
Job Purpose To execute assigned work tasks; to ensure the stability and availability of the Enterprise Systems Management Tools within the specific area of responsibility; including the provision of advise; guidance and …
Skills: Systems administration, Technical support, Troubleshooting, Data analysis, System configuration
Johannesburg, Gauteng, South Africa · On-site
Job Description To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking st…
Skills: Branch administration, Risk management, Customer service, Digital banking adoption, Operational efficiency
Johannesburg, Gauteng, South Africa · On-site
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Develop, create, and modify general computer applications s…
Skills: RPG, Software Development, Application Maintenance, Database Design, Software Testing
Johannesburg, Gauteng, South Africa · On-site
Job Description To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking st…
Skills: Branch administration, Risk management, Customer service, Digital banking, Cash management
Johannesburg, Gauteng, South Africa · Hybrid
TransUnion's Job Applicant Privacy Notice Team Overview The Quality Assurance (QA) team operates within the Operations organization and is responsible for driving a consistent, data-driven approach to quality across Sale…
Skills: Quality Assurance, Salesforce, Data Analysis, Customer Support, Communication
Johannesburg, Gauteng, South Africa · On-site
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. What you’ll do You’ll take ownership of work that gives us our competitive edge, including: Source and manage…
Skills: Excel, Data handling, Time management, Communication skills, Attention to detail
Johannesburg, Gauteng, South Africa · On-site
Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and …
Skills: Customer service, Needs-based selling, Cross-selling, Financial solutions, Digital banking
Johannesburg, Gauteng, South Africa · On-site
Job Description To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels…
Skills: Customer service, Relationship building, Communication, Sales, Financial solutions
Johannesburg, Gauteng, South Africa · On-site
Job Description Hello future Private Advisor – Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. …
Skills: Wealth management, Sales, Client retention, Financial services, Lead generation
Marriott International Hotels, Inc.Johannesburg, Gauteng, South Africa · On-site
Additional Information: This hotel is owned and operated by an independent franchisee, Oklahotel (Pty) Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee so…
Skills: Front desk operations, Guest relations, Opera software, Communication skills, Cash handling
Johannesburg, Gauteng, South Africa · Hybrid
Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one…
Skills: Project Coordination, Stakeholder Engagement, Technical Integration, Customer Success, Risk Management
Johannesburg, Gauteng, South Africa • On-site
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The Functional Support Specialist will provide level two technical support to ensure application stability and reliability across geographies. They will coordinate technical teams, manage incident resolution processes, and interpret complex data to improve technology resilience.
Candidates must have a degree in Information Studies or Information Technology and 5-7 years of experience in level 2 technical support. Fluency in both Mandarin and English is a mandatory requirement for this role.
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities. To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience
Experience Required: Delivery Enablement
Must be fluent in Mandarin-English (Required)
5-7 years: Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other
5-7 years: Proven experience in application of service management processes and frameworks
Cross Border Payments experience - Pref
As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
Offices: 30 Baker St, Rosebank,, Johannesburg , Gauteng 2196, ZA
There are currently 251 open customer service & support positions in Johannesburg, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include FirstRand Bank India, The Estée Lauder Companies Inc., Old Mutual South Africa, Telesure Investment Holdings (TIH), Nedbank Private Wealth South Africa, among others. Browse the listings above to see every active employer.
Yes — 63 of the 251 open customer service & support positions offer remote or hybrid work (21 remote, 42 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
