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Full-time
high school
Posted 3d ago
~40 hrs/week
Responsibilities
The Store Manager is responsible for leading profitable store operations by executing retail strategies focused on customer service, inventory levels, and store appearance. They must coach and develop associates, analyze financial reports to drive sales, and ensure operational excellence through strategic planning.
Requirements
Candidates must have at least 2 to 3 years of leadership and operational experience, preferably in a big-box retail environment. A high school diploma or GED is the minimum educational requirement, and the role requires a flexible schedule of at least 55 hours per week.
Full job description
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Store Managers (SMs) are accountable for leading profitable operations of their store. Store Managers (SMs) are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance in their store. SMs are responsible for achieving profitability in their stores by coaching and developing associates to drive sales through providing great customer service, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends and competition and executing effective game plans to consistently improve in all of these areas. SMs must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs must stay ground-engaged by taking an active role in all aspects of the business including sales and profit drivers, operational excellence and the people-side of the business. SMs must establish a presence in their store by conducting regular store walks, town hall meetings and staff meetings with associates. SMs are responsible for developing leaders and building a deep talent bench for store leadership positions. A successful SM will lead by example as a champion of people while delivering consistent results in sales, service and profitability through operational excellence.
Key Responsibilities:
15% Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications
15% Analyze and interpret sales and financial reporting to asses opportunities and determine successes in department's/key areas and provide guidance to store team to consistently improve in opportunities; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement
10% Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service and profitability opportunities, and create effective game plans to accomplish necessary improvements. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution
20% Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives; Empower and inspire associates to make an emotional connection with customers and the community
20% Teach, coach and train 1) store management and Associates on operational processes, merchandising standards, store appearance and profitability; 2) store leadership teams on creating a safe working environment and a culture of operational excellence 3) store leadership teams to achieve alignment and operational improvements
20% Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks; Maximize turns by driving Green/Reduced Tag and Clearance processes
Direct Manager/Direct Reports:
Position Reports to District Manager
Position has 4-9 Direct reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
At least 3 years prior merchandising and/or operational experience
At least 3 years leadership experience, preferably big box retail
Must be legally permitted to work in the United States
Ability to work a flexible, minimum 55 hour weekly schedule
At least 2 years prior merchandising and/or operational experience
At least 2 years leadership experience, preferably retail
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
No additional education
Minimum Years of Work Experience:
2
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Ability to interpret sales reporting documents
Experience in leveraging sales and profit opportunities through shrink management and safety performance
Related keywords
Store ManagerRetail StrategyProfitabilitySales DriversOperational ExcellenceMerchandisingShrink ManagementSafety PerformanceDistrict ManagerAssistant Store ManagerDepartment SupervisorInventory ControlStaff MeetingsTalent DevelopmentBig Box RetailFinancial Reporting
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals.
We operate more than 2,300 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes.
Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.
Offices: 2455 Paces Ferry Road, Atlanta, Georgia 30339, US · 1300 Park Center Drive, Austin, TX 78753, US · 2455 Paces Ferry Rd SE, Atlanta, GA 30339, US
How many Customer Service & Support jobs are open in Huntsville, AL right now?
There are currently 1,192 open customer service & support positions in Huntsville, AL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Huntsville, AL?
Companies currently hiring include Huntsville Hospital, Domino's, Lowe's Companies, Inc., Bass Pro Shops, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Huntsville, AL?
Yes — 69 of the 1192 open customer service & support positions offer remote or hybrid work (58 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Huntsville, AL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.