Hà Nội, Vietnam · On-site
Company Description Rakuna is an HR technology company based in Silicon Valley, US with APAC office in Vietnam providing total recruiting software solutions for employers in North America. Our mission is to help companie…
Skills: Quality Assurance, Customer Success, Test Planning, Bug Tracking, Selenium WebDriver
Cushman & WakefieldHà Nội, Vietnam · On-site
Job Title Receptionist / Guest Relations Host (Hanoi / Ha Noi) Job Description Summary Provide professional front-of-house reception and workplace hospitality services within a corporate office environment, ensuring visi…
Skills: Reception, Hospitality, Customer Service, Guest Relations, Visitor Registration
Hà Nội, Vietnam · On-site
Job Description SummaryYou will be responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards. GE HealthCare is a lead…
Skills: Medical Equipment Installation, Equipment Calibration, Preventive Maintenance, Corrective Maintenance, EHS Compliance
Hà Nội, Vietnam · On-site
Hỗ trợ kiểm tra chứng từ thương mại như Invoice, Packing List, Sales Contract, booking confirmation và arrival notice. Hỗ trợ xử lý chứng từ sea/air gồm SI, VGM, HBL, HAWB, draft MBL/MAWB, thông tin manifest và bộ pre-al…
Skills: Logistics, Documentation, Import Export, Supply Chain, Freight Forwarding
Hà Nội, Vietnam · On-site
Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality a…
Skills: Customer Experience, Merchandising, Retail Sales, Garment Care, Time Management
Hà Nội, Vietnam · On-site
Job Description A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and sh…
Skills: Customer Service, Merchandising, Retail Sales, Time Management, Fashion Knowledge
Hà Nội, Vietnam · Hybrid
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the wo…
Skills: Field Service, Troubleshooting, Technical Analysis, Mechanical Engineering, Electrical Engineering
Hà Nội, Vietnam · On-site
Company: 3801 UOB Vietnam About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and Nor…
Skills: Direct Sales, Customer Relationship Management, Financial Product Selling, Negotiation, Problem Solving
Hà Nội, Vietnam · On-site
Job Purpose: We are seeking an experienced Business Operations Executive to oversee day-to-day office operations and provide essential support to both local Vietnamese staff and expatriates. This role is pivotal in ensur…
Skills: Office Administration, Facilities Management, Vendor Coordination, Human Resources Administration, Expatriate Support
Hà Nội, Vietnam · On-site
Job Purpose 'The Expert, Business Marketing & Brand is responsible for designing, executing, and managing end‑to‑end marketing, communication, and branding initiatives to drive business performance, enhance brand awarene…
Skills: Marketing Planning, Brand Management, Customer Acquisition, Customer Retention, Campaign Management
Hà Nội, Vietnam · On-site
Where you will work VTC Online Building, 18 Tam Trinh, Hai Ba Trung District, Hanoi, Vietnam Who you are? We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will re…
Skills: Training Strategy, Coaching, Training Needs Analysis, Knowledge Transfer, MS Office
Hà Nội, Vietnam · On-site
Gear Inc. is looking for Moderation Team Leaders to join our Moderation team. Ideal candidates will join our team to assist in supervising a team, reasonably assuring team's performance to meet clients' requirement and e…
Skills: Team Leadership, Coaching, Business Communication, Data Analysis, Interpersonal Skills
Hà Nội, Vietnam · On-site
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role i…
Skills: Content Moderation, Community Guidelines Enforcement, Policy Analysis, Verbal Communication, Written Communication
Hà Nội, Vietnam · On-site
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role i…
Skills: Content Moderation, Community Guidelines Enforcement, Policy Application, English Communication, Analytical Thinking
Hà Nội, Vietnam · On-site
Working Location: VTC Online Building, 18 Tam Trinh, Bach Mai, Hanoi Job Description: Gear Inc is seeking Real-Time Analyst positions for our Moderation team. Our Real Time Analyst will work directly with Regional Workfo…
Skills: Real-Time Performance Monitoring, Workforce Management, Trend Analysis, Forecasting, Incident Management
Hà Nội, Vietnam · On-site
Introduction The Account Manager is a proactive and strategic leader responsible for overseeing a specific business vertical. This role involves ensuring smooth operations, achieving key performance metrics, and leading …
Skills: Client Management, Client Retention, Operations Management, Leadership, Problem Solving
Hà Nội, Vietnam · On-site
Description We are seeking some Customer Support Agents (Part-time) to assist in providing email customer support and customer queries from around the world. Successful candidates will join our team to assist in answerin…
Skills: English Writing, English Reading, MS Office, Google Applications, Smartphone Proficiency
Hà Nội, Vietnam · On-site
We're seeking some Customer Support Agents Full-time (Night Shift Required) to assist in providing email customer support and customer queries from around the world. Successful candidates will join our team to assist in …
Skills: English Writing, Customer Service, Troubleshooting, MS Office, Google Applications
Hà Nội, Vietnam · On-site
We're seeking some Customer Support Agents Full-time (Night Shift Required) to assist in providing email customer support and customer queries from around the world. Successful candidates will join our team to assist in …
Skills: English Writing, English Reading, MS Office, Google Applications, AI Tools
Hà Nội, Vietnam · Hybrid
$20000k–$37000k/mo
About Globibo Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benc…
Skills: Account Servicing, Project Management, B2B Sales, Customer Relationship Management, Proposal Writing
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The role involves performing end-to-end quality assurance testing for technology and mobile products to ensure they meet company standards. Additionally, the position manages customer success by onboarding new users, resolving technical issues, and relaying customer feedback to the product team.
Candidates must have 1-2 years of QA experience with proficiency in test management software and frameworks like Selenium WebDriver. Strong English communication skills and the flexibility to support US customers in the evening are required.
Rakuna is an HR technology company based in Silicon Valley, US with APAC office in Vietnam providing total recruiting software solutions for employers in North America. Our mission is to help companies recruit seamlessly.
We are continuing to expand our product suites to include recruiting tools that boost your team's productivity and hiring speed.
Want to be part of a transformative, learning culture that drives innovation? Join us!
For more info: https://www.rakuna.co/
In this role, you will be responsible for testing technology products and mobile device products – work very closely within the development team and business stakeholders to ensure solutions adhere to quality standards established by the company. Key activities include:
Write and document all test plans from the requirements, specifications and test strategies
Create and perform test campaigns whenever it is necessary to fit in the overall planning
Replicate/reproduce, test, analyze, and document all errors arise from customer feedback
Use versioning systems to code test scripts
Use bug tracking database to report bugs
Raise an alert when an important issue is likely to put in jeopardy the whole project
We combine this role into QA to allow the product team to access insights and feedback from customers quickly. In this role, you will be responsible for testing technology products and mobile device products – work very closely within the development team and business stakeholders to ensure solutions adhere to quality standards established by the company.
Along with the Sales team, become the company’s main representative for prospective and existing customers (partners/end-users)
Onboard new customers and check, support, and respond to queries from customers in a timely and accurate manner
Follow up with partners/end-users to ensure their technical issues are resolved
Respond to customer complaints and address emerging issues.
Collect, and analyze end-users feedbacks and share it with our Product, Sales, and Marketing teams
Share feature requests and effective workarounds with team members
Test post-production releases of new/upgraded features before announcing them to customers
Collaborate effectively with the tech and marketing team to produce manuals/ instruction materials for smooth customer onboarding & self-learning.
Actively engage customers with content that will help them utilize our product features
Prepare demo environment for sales demos
Support in sales activities when relevant
Work directly at the office: 156 Viet Hung, Long Bien, Hanoi.
How to apply: Submit your resume to apply. Only qualified and shortlisted candidates will be contacted.
Application Deadline: Open until filled.
#1 Total Recruiting Software Solution
Rakuna is on a mission to help employers adapt to the ever-changing recruiting landscape and hire their next wave of talents with the right technology. The Rakuna platform allows organizations to handle all recruitment marketing and operations activities with a single solution to attract, engage, and nurture top candidates. The Rakuna platform includes Recruiting CRM, Interview Scheduling, Text Recruiting, and Campus & Event Recruiting. We are continuing to expand our product suites to include recruiting tools that boost your team's productivity and hiring speed.
Offices: 388 Market St, San Francisco, California 94111, US · 214-216 Au Co, Hanoi, VN
There are currently 152 open customer service & support positions in Hà Nội, Vietnam listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Techcombank (TCB), VINFAST, Gear Inc., Aloha Consulting Group, HSBC, among others. Browse the listings above to see every active employer.
Yes — 15 of the 152 open customer service & support positions offer remote or hybrid work (4 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
