Customer Service & Support Jobs in Đà Nẵng, Vietnam (Now Hiring) — 50 open
Marriott International Hotels, Inc.
Guest Experience Expert
Đà Nẵng, Vietnam · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Service, Communication, Operational Support, Problem Solving, Attention To Detail
Marriott International Hotels, Inc.
Hotel Cleanliness Expert
Đà Nẵng, Vietnam · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest service, Attention to detail, Physical stamina
Marriott International Hotels, Inc.
Food & Beverage Service Supervisor
Đà Nẵng, Vietnam · On-site
Mid level
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Overseeing daily restaurant operations to ensu…
Skills: Restaurant operations, Menu development, Hospitality management, Leadership, Communication skills
Marriott International Hotels, Inc.
Loss Prevention Officer
Đà Nẵng, Vietnam · On-site
Entry level
POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when requ…
Skills: Loss prevention, Security monitoring, Emergency response, Incident reporting, First aid
Marriott International Hotels, Inc.
Restaurant Manager
Đà Nẵng, Vietnam · On-site
Mid level
JOB SUMMARY Areas of responsibility include the Fine-Dining Restaurant - The Grill. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on t…
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Services, Front Office Operations, Cash Handling, Team Leadership, Staff Training
About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. …
Skills: Customer Care, Administration, Data Entry, IT Troubleshooting, Communication
Marriott International Hotels, Inc.
Food and Beverage Services Expert
Đà Nẵng, Vietnam · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Customer Service, Attention to Detail, Physical Stamina
SmartDev
Account Manager
Đà Nẵng, Vietnam · Hybrid
Mid level
Company Description SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven developmen…
POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when requ…
Skills: Security surveillance, Loss prevention, Emergency response, First aid, CPR
Marriott International Hotels, Inc.
Guest Experience Expert
Đà Nẵng, Vietnam · On-site
Entry level
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Services, Customer Experience, Operational Support, Communication, Problem Solving
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are the welcoming face and trusted support…
Skills: Administrative support, Secretarial skills, Time management, Communication skills, Interpersonal skills
Marriott International Hotels, Inc.
Japanese Chef de Cuisine
Đà Nẵng, Vietnam · On-site
Mid level
JOB SUMMARY Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coo…
JOB SUMMARY Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximi…
POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. C…
POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on th…
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Service, Operational Support, Communication, Problem Solving, Attention To Detail
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Full-time
high school
Posted 3h ago
~40 hrs/week
Responsibilities
The Guest Experience Expert is responsible for guiding guests through their entire stay by managing check-ins, check-outs, and various operational requests. They must maintain high quality standards, ensure a safe work environment, and provide memorable experiences for all guests.
Requirements
Candidates must have a high school diploma or G.E.D. equivalent. No prior work or supervisory experience is required for this role.
Full job description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
Frequently asked questions
How many Customer Service & Support jobs are open in Đà Nẵng, Vietnam right now?
There are currently 50 open customer service & support positions in Đà Nẵng, Vietnam listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Đà Nẵng, Vietnam?
Companies currently hiring include Marriott International Hotels, Inc., Gear Inc., CoverGo | Insurtech, H&M Group, Hilton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Đà Nẵng, Vietnam?
Yes — 3 of the 50 open customer service & support positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Đà Nẵng, Vietnam?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.