Gurugram, Haryana, India · On-site
Specialist - F&A - I2C Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefron…
Skills: Accounting, Accounts Receivable, Billing Dispute Resolution, Cash Application, Collections Management
Gurugram, Haryana, India · On-site
Skill required: Order to Cash - Account Reconciliations Designation: Order to Cash Operations Senior Analyst Qualifications:BCom/MCom Years of Experience:5 to 8 years About Accenture Accenture is a global professional se…
Skills: Order to Cash, Account Reconciliations, Cash Application, Credit Analysis, Financial Analysis
Gurugram, Haryana, India · Hybrid
Company:Marsh McLennan Agency Description: MMA-Insurance Operations Gurugram Location Specialist – Insurance Services (Grade C1) What can you expect: Excellent exposure to complex & diverse insurance handling work.Opport…
Skills: Insurance Operations, Loss Runs, Loss Summary, Insurance Broking, Client Management
Gurugram, Haryana, India · On-site
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Technical Support, Customer Service, Cisco Nexus, Cisco IOS, F5 ASM
Gurugram, Haryana, India · Hybrid
Company:Marsh McLennan Agency Description: MMA-Insurance Operations Gurugram Location Specialist – Insurance Services (Grade C1) What can you expect: Excellent exposure to complex & diverse insurance handling work.Opport…
Skills: Insurance Operations, Loss Runs, Loss Summary, Insurance Broking, Client Management
Gurugram, Haryana, India · On-site
Join us as a Customer Service & Operations Analyst for DSARs We’ll look to you to respond to Data Subject Access Requests (DSARs) from customers promptly within in agreed timelinesThis is an opportunity to make a positiv…
Skills: GDPR, Data Protection Act 2018, DSAR Processing, Data Analysis, Stakeholder Management
Gurugram, Haryana, India · On-site
To maintain a high customer service focus by approaching your job with the customers always in mind. • To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicat…
Skills: Housekeeping, Customer Service, Cleaning Standards, Hygiene Management, Time Management
Gurugram, Haryana, India · On-site
To ensure that at all times the service sequence in the restaurant is followed. • To seat the guests and present them with the menus. • To take F&B orders from the guests in the standard manner and should be able to offe…
Skills: Guest Service, Order Taking, Cash Handling, Menu Knowledge, Reservation Management
Gurugram, Haryana, India · On-site
To ensure that at all times the service sequence in the restaurant is followed. • To seat the guests and present them with the menus. • To take F&B orders from the guests in the standard manner and should be able to offe…
Skills: Guest Service, Order Taking, Cash Handling, Menu Knowledge, Reservation Management
Gurugram, Haryana, India · On-site
To maintain a high customer service focus by approaching your job with the customers always in mind. • To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicat…
Skills: Housekeeping, Customer Service, Cleaning Standards, Hygiene Management, Time Management
Gurugram, Haryana, India · On-site
Join our Team About This Opportunity We are looking for a skilled BMC Helix Developer to join our team and take ownership of the development, integration & deployment of BMC Remedy/Helix ITSM applications in enterprise e…
Skills: BMC Helix, BMC Remedy AR System, ITSM, SQL, PL/SQL
Gurugram, Haryana, India · Hybrid
The Americas HR Shared Services team comprises four members, including the team lead, and supports operations across 19 countries in the Americas region. The team manages end-to-end employee lifecycle processes, covering…
Skills: HR Operations, Shared Services, Payroll Processing, Benefits Administration, Case Management
Gurugram, Haryana, India · On-site
Grow with us About this opportunity! Summary This is an exciting opportunity for a Solution Architect-Packet Core within the Ericsson, S&R Packet Core Sub-Domain. In this role, you will be part of a dedicated team respon…
Skills: 4G/5G Packet Core, Cloud Infrastructure, Fault Isolation, Virtualization, Change Management
Gurugram, Haryana, India · Hybrid
Overview Microsoft Digital (MSD) organization at Microsoft builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and fo…
Skills: IT Operations, Infrastructure Deployment, Stakeholder Management, Vendor Management, AI Implementation
Gurugram, Haryana, India · On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must ha…
Skills: Network Infrastructures, Network Protocols, Hardware Components, Operating System Configuration, Server Troubleshooting
Gurugram, Haryana, India · On-site
"Trainer - About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution…
Skills: Sales Coaching, Performance Management, Objection Handling, Closing Strategies, Call Listening
Gurugram, Haryana, India · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Office Management, Bookkeeping, Visitor Management, Client Relations, Scheduling
Gurugram, Haryana, India · On-site
"Trainer - About NTT DATA: With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution…
Skills: Sales Coaching, Performance Management, Objection Handling, Closing Strategies, Call Listening
Gurugram, Haryana, India · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Team Leadership, Customer Experience, Digital Services, Operational Consistency, People Management
Bilaspur, Chhattisgarh, India · On-site
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…
Skills: Customer Relationship Management, Strategic Account Planning, Consultative Selling, Contract Renewals, Pricing Negotiations
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage and resolve customer disputes related to invoices, payments, and account balances by investigating discrepancies in contracts and billing records. Collaborate with sales and finance teams to prevent recurrence of issues and maintain accurate audit records.
Requires a degree in Accounting, Commerce, Finance, or Economics and proficiency in MS Excel and Oracle ERP. Experience in dispute resolution within the Oil and Gas or IATA industries is preferred.
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
•Relevant years’ experience in Disputes Resolution/O2C - Oil and Gas/International Air Transport Association( IATA) Industry preferred
• Handle customer disputes related to invoices, payments, and account balances, ensuring timely resolution.
• Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications.
• Engage with clients professionally to clarify issues, negotiate resolutions, and maintain positive relationships.
• Work closely with sales, billing, and finance teams to resolve disputes and prevent recurrence
• Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.
• Basic System Navigation, including experience with document management or ERP tools.
• Proficiency in MS Excel
• ERP Preference- Oracle
• Good communication and analytical skills
• Proficient in English written and spoken
• B.COM or relevant Business/Finance qualification
Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at www.genpact.com and on the following social handles: X: https://twitter.com/genpact Facebook: https://www.facebook.com/ProudToBeGenpact/ Instagram: https://www.instagram.com/genpact_global/ YouTube: https://www.youtube.com/@GenpactGlobal ** Beware of fake offers** Genpact never requires applicants to pay to be part of our hiring process. If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers
Offices: 1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US · 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX · GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN · Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN · 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN
There are currently 341 open customer service & support positions in Gurugram, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accenture, NTT DATA North America, Genpact, Amazon, Hilton, among others. Browse the listings above to see every active employer.
Yes — 33 of the 341 open customer service & support positions offer remote or hybrid work (8 remote, 25 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
