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Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: Gurgaon Job Purpose The role entails providing best in-class cu…
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Full-time
bachelor degree
Posted 4d ago
Apply by Nov 17
~40 hrs/week
Responsibilities
The Assistant Branch Manager is responsible for overseeing daily branch operations and ensuring compliance with regulatory and audit standards. They will manage customer service processes while maintaining high levels of operational efficiency.
Requirements
The ideal candidate must possess strong leadership skills and a thorough understanding of banking operations. A commitment to delivering exceptional customer experiences is essential for this role.
Full job description
We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.
One of India's leading banks offering a wide range of financial services that encompass every sphere of life.
Industry
Banking
Company size
10,001+ employees
Founded
1985
Headquarters
Mumbai, Maharashtra
LinkedIn followers
1,663,561
About Kotak Mahindra Group:
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.
The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.
The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html
Note: Our new toll-free number is 18004100.
SEBI registration details - https://www.kotak.bank.in/content/dam/Kotak/others/sebi-registration-details.pdf
Offices: 36-38A, Nariman Bhavan, 227 Nariman Point, Mumbai, Maharashtra 400021, IN · 8th Floor, Portsoken House, 155-157,, London, EC3N 1LS, GB · 50, Main Street,, Ste. 890, White Plains,, NY, NY 10606, US · Representative Office, Al Otaiba Building,, 907, Hamdan Street, Behind KFC,, Abu Dhabi, AE
How many Customer Service & Support jobs are open in Gurgaon, India right now?
There are currently 608 open customer service & support positions in Gurgaon, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gurgaon, India?
Companies currently hiring include Kotak Mahindra Bank, Genpact, SBI Card, NTT DATA North America, Alight Solutions, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gurgaon, India?
Yes — 148 of the 608 open customer service & support positions offer remote or hybrid work (21 remote, 127 hybrid).
How do I apply for Customer Service & Support jobs in Gurgaon, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.